Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

620 Reviews

96% Would Recommend
Latest Review 4 days ago

Reviews


TD
Tony D.
Brook Park, OH
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Tony said the business is good.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Brook Park, OH
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017 Category: Service
Dan said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

BP
Betty P.
Brunswick, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017
Fast service, great value, caring associates
Everything possible was checked and repaired as quickly and efficiently as possible and ensured the car was in excellent mechanical condition when they finished, and all at the best possible price

EV
Ed V.
Brunswick, OH
Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017
First timer
The staff was very pleasant, helpful and informative. Short wait time and the staff explained in detail my problem corrective action. My only downside is I live in Brunswick, for me not the neighborhood garage.

SH
Stephen H.
Brook Park, OH
Chrysler PT Cruiser Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Stephen said this business has the best service.
This review was collected via phone interview by Customer Research Inc.

TG
Tony G.
Brook Park, OH
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Tony said the team always does excellent work.
This review was collected via phone interview by Customer Research Inc.

JC
Janeen C.
Maple Heights, OH
Chevrolet Malibu
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/09/2017
Still having the same issue
I brought my car to your establishment to fix my tire. When I left out for work this morning my tire pressure was so low that I had to stop to put air in it. Which made me late for work. I asked the technician if the tire would be sealed and he replied yes. The only reason I gave the review two stars was because of the receptionist. She was very polite and nice. Now I have to find a repair shop to fix the tire again.

AV
Al V.
Cleveland, OH
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2017 Category: Service
Al said he received good service.
This review was collected via phone interview by Customer Research Inc.

RR
Randy R.
Cleveland, OH
Ford Ranger
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/07/2017
No good want to rip people off
They are some thieves and don't want to admit that steal stuff from people cuz I had a toolbox for a whole bunch of tools in there in my truck and return my truck back with no tool box or my tools it's the second time they have done that to me and I will never return back cuz they are outrageous price not even certified by the Better Business Bureau they are required to be certified by the Better Business Bureau and are graded f

JH
John H.
Brook Park, OH
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017
The Individuals who run and work on the vehicles.
I am treated very well. I was taken right away, I needed a loaner car and they made one available. They recommend items for me to keep an eye on without being pushy. I have had other vehicles worked on and I never have a complaint on the service that I have received.

TN
Thelneda N.
Medina, OH
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Thelneda said the business was good and honest.
This review was collected via phone interview by Customer Research Inc.

AF
Audrey F.
Brook Park, OH
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2017 Category: Service
Audrey said the service was fast. However, she was charged $50 in towing fees when she was originally told that the tow would be free.
This review was collected via phone interview by Customer Research Inc.

KL
Kristi L.
Berea, OH
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017
Friendly and personable
Extremely professional and personable staff. I would choose to wait 45-hour for an apointment here verse a drop in oil change like lube stop or valvoline.

CB
Carl B.
Cleveland, OH
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017
Friendly, courteous. Accurate estimates. On time, lifetime guaranteed repairs.
Repair work was completed on time. Loaner was useful. Been coming here for >15 years.

RC
Ryan C.
Wadsworth, OH
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017
Curteos, honest, convenient
Thought I needed and asked for new wheel bearings. They identified irregular tire wear and said the bearings were OK. Saved me $$’s. Loaner car is super convenient.

KF
Kayla F.
Brook Park, OH
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Kayla said her service with this business went well and she would recommend them.
This review was collected via phone interview by Customer Research Inc.

MB
Maria B.
Cleveland, OH
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017
Super Top Car Service All around!
Completely satisfied; the mechanic is very excellent. The people here show compassion and dedication to their work as well as customers. My car has never ran this well and keeping up with it is fun with Auto Repair Technology.

AB
Alexis B.
Fairview Park, OH
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Alexis said they took care of the problem. They were professional and nice.
This review was collected via phone interview by Customer Research Inc.

DF
Derek F.
Brunswick, OH
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Derek said everything went smoothly and they were done quickly.
This review was collected via phone interview by Customer Research Inc.

CR
Chad R.
Brook Park, OH
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
Fast and friendly
The mechanic went as far as to inform me pruor to rotating my tires, that 2 of my lug nut caps fit tightly into the impact wrench and they might get scratched up. Now that to me is courteous customer service!