Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

634 Reviews

96% Would Recommend
Latest Review 8 days ago

Reviews


CM
Connee M.
Cleveland, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Connee said it was more of a personal touch at this business. They don't seem to be going for the money. She had an air conditioning problem. The mechanic thought of a way to help her to not pay hundreds of dollars, so he fixed it in a more affordable way.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Cleveland, OH
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
John said the service was good. The work was completed at its estimated price.
This review was collected via phone interview by Customer Research Inc.

JK
Jerry K.
Brook Park, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Dependable and honest
We have been customers of Auto Repair Technology since they opened their Snow Road facility. Over the years the staff has always been kind, courteous, and professional. When we've needed emergency repairs, they've always fit us in to their schedule. Thank you, Jerry and staff.

AW
Anthony W.
Cleveland, OH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Friendly and honest.
Went in for a oil change and they checked the battery out of courtisty. Well great because found out battery was not taking a charge. In this cold weather would not have found out till it was to late. Its things like this that makes us keeping back. Keep up the good work ethics!!

ANTHONY & DIANE WESLEY of Middleburg Hts.

RB
Renee B.
Litchfield, OH
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Renee said this business was good and did not give her a hard time. They did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

RB
Renee B.
Litchfield, OH
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Renee said this business was good and did not give her a hard time. They did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

RW
Rob W.
Cleveland, OH
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Rob said the employees towed her vehicle, found the problem that day, and it was fixed the next day. She stated she was thankful for their help. Mark was very helpful.
This review was collected via phone interview by Customer Research Inc.

LM
Lloyd M.
Cleveland, OH
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Lloyd said the employees he dealt with during his visit to this business were prompt and nice. They provided him with a loaner vehicle, as well.
This review was collected via phone interview by Customer Research Inc.

AB
Alexis B.
Fairview Park, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Alexis said this business did what it was supposed to do in a timely manner. They were nice professional.
This review was collected via phone interview by Customer Research Inc.

SK
Sandy K.
Brunswick, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Sandy said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LG
Lenin G.
Cleveland, OH
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Lenin said the staff was very nice and helpful. He was impressed with how knowledgeable they were.
This review was collected via phone interview by Customer Research Inc.

SK
Sheryl K.
Cleveland, OH
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017
Always there when I need them..
No matter what day I call...Mark is there to help...
SUV is running awesome....
Best part is Auto Technology beats other estimates..
Been going there for a few years now...so grateful

JD
Judy D.
Brook Park, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Judy said she has been a customer for 30 years. She went to another service provider first and he was not given the correct diagnosis.
This review was collected via phone interview by Customer Research Inc.

LB
Laura B.
Broadview Heights, OH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Laura said the employees were friendly. They provided courteous service. They completed the service faster than the estimated time.
This review was collected via phone interview by Customer Research Inc.

TD
Tony D.
Brook Park, OH
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2017 Category: Service
Tony said the business is good.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Brook Park, OH
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017 Category: Service
Dan said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

BP
Betty P.
Brunswick, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017
Fast service, great value, caring associates
Everything possible was checked and repaired as quickly and efficiently as possible and ensured the car was in excellent mechanical condition when they finished, and all at the best possible price

EV
Ed V.
Brunswick, OH
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017
First timer
The staff was very pleasant, helpful and informative. Short wait time and the staff explained in detail my problem corrective action. My only downside is I live in Brunswick, for me not the neighborhood garage.

SH
Stephen H.
Brook Park, OH
Chrysler PT Cruiser Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Stephen said this business has the best service.
This review was collected via phone interview by Customer Research Inc.

TG
Tony G.
Brook Park, OH
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Tony said the team always does excellent work.
This review was collected via phone interview by Customer Research Inc.