Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

647 Reviews

96% Would Recommend
Latest Review 4 days ago

Reviews


CB
Carl B.
Cleveland, OH
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017
Friendly, courteous. Accurate estimates. On time, lifetime guaranteed repairs.
Repair work was completed on time. Loaner was useful. Been coming here for >15 years.

RC
Ryan C.
Wadsworth, OH
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017
Curteos, honest, convenient
Thought I needed and asked for new wheel bearings. They identified irregular tire wear and said the bearings were OK. Saved me $$’s. Loaner car is super convenient.

KF
Kayla F.
Brook Park, OH
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Kayla said her service with this business went well and she would recommend them.
This review was collected via phone interview by Customer Research Inc.

MB
Maria B.
Cleveland, OH
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017
Super Top Car Service All around!
Completely satisfied; the mechanic is very excellent. The people here show compassion and dedication to their work as well as customers. My car has never ran this well and keeping up with it is fun with Auto Repair Technology.

AB
Alexis B.
Fairview Park, OH
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Alexis said they took care of the problem. They were professional and nice.
This review was collected via phone interview by Customer Research Inc.

DF
Derek F.
Brunswick, OH
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Derek said everything went smoothly and they were done quickly.
This review was collected via phone interview by Customer Research Inc.

CR
Chad R.
Brook Park, OH
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
Fast and friendly
The mechanic went as far as to inform me pruor to rotating my tires, that 2 of my lug nut caps fit tightly into the impact wrench and they might get scratched up. Now that to me is courteous customer service!

DT
Debbie T.
Brook Park, OH
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Debbie said she has visited this business before and she likes them. They are a friendly, family oriented facility.
This review was collected via phone interview by Customer Research Inc.

AH
Anita H.
Brook Park, OH
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
Dodge caravan
It's always a pleasant experience. They answer your questions honestly and do a great job.

DB
Dan B.
Brook Park, OH
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017
Great service!!
Friendly, fair and honest. Great customer service and repair management tools. I have found a new repair place. Informative but no pressure.

RD
Russell D.
Broadview Heights, OH
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Russell said the business did the work properly.
This review was collected via phone interview by Customer Research Inc.

DJ
Donald J.
Cleveland, OH
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Donald said the staff was able to analyze the situation and make certain recommendation as to what would need to be addressed first.
This review was collected via phone interview by Customer Research Inc.

CB
Cecelia B.
Cleveland, OH
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Spoke with William. He said this business was good.
This review was collected via phone interview by Customer Research Inc.

JR
Juan R.
Cleveland, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Juan said this business treated him great and he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

CC
Carrie C.
Brook Park, OH
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Carrie said the staff was really nice and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

SA
Suzan A.
Cleveland, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Suzan said her vehicle was ready on time and the staff were very friendly.
This review was collected via phone interview by Customer Research Inc.

KM
Kim M.
North Royalton, OH
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Kim said this business handled her visit very well and they were prompt.
This review was collected via phone interview by Customer Research Inc.

CD
Carla D.
Lakewood, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2017
Always great customer service
Never had a negative experience here no matter who I speak with. Thanks for providing a positive experience, always!

SL
Steve and Cara L.
Brook Park, OH
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017
Excellent Service
Took my vehicle in for a few repairs, found & repaired what was needed in a timely manor, love the loan vehicle.

ND
Nicole D.
Parma Heights, OH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Nicole said this business did a great job. Everyone was really nice.
This review was collected via phone interview by Customer Research Inc.