Thank you for your feedback, we strive for 100% satisfaction so I wanted to clear a few things up. You spoke to our Service Advisor during your visit (NOT the owner). My name is Gerry & I am the owner here at Auto Repair Technololgy. We strive to provide the best service to our clients by providing a quality repair performed by the best technicians. Unfortuanatly to provide our clients with that service we do not permit clients to supply their own parts as a portion of our profits come from parts and that in turn allows to continue to offer outstanding service.
I was not happy with the way your request for supplying your own parts was answered bu the Servise Advisor & will be discussing that with him.
Thank you for bringing this to may attention