Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 938 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 10 days ago

Reviews


GC
Gwen C.
Fargo, ND
Acura 3.2TL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/24/2019 Category: Service
Gwen said the staff did a good job servicing her vehicle and the pricing was reasonable. She mentioned that the customer service was poor.
This review was collected via phone interview by Customer Research Inc.

MG
Miranda G.
Casselton, ND
Dodge Caliber
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/21/2018 Category: Service
Miranda said her experience with this business was average but she would still recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DL
Daniel L.
Moorhead, MN
Kia Sorento
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/05/2018 Category: Service
Daniel said the employees didn't put the lug nuts on tight enough and the wheels were loose.
This review was collected via phone interview by Customer Research Inc.

CC
Chantel C.
Fargo, ND
Ford Focus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/09/2017 Category: Service
Chantel said the vehicle is still leaking after it was serviced by the employees at the business. They were quick and nice.
This review was collected via phone interview by Customer Research Inc.

KB
Karle B.
Harwood, ND
Nissan Maxima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/25/2017 Category: Service
Karle said she brought her vehicle to this business for an oil change and a tire rotation but they did not rotate her tires. She said she was told her brakes would last until her next oil change but she feels they need to be replaced. She did not have a good experience.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Fargo, ND
Pontiac Grand Prix
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/25/2017 Category: Service
Chris said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AL
Alex L.
Fargo, ND
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/06/2015 Category: Service
Alex said after having an oil change at this business his vehicle started acting like something was wrong with it. When coasting, the RPMs would slow almost like the brake was on. Their prices are high. He said the main guys are nice. They are super quick. Their work ethic is tremendous.
This review was collected via phone interview by Customer Research Inc.
Tim C. from Auto Solutions responded on 04/13/2015

OIL CHANGE WILL NOT CHANGE PERFORMANCE OF CAR. WISH ALEX WOULD CALL AND LET ME CHECK IT OUT


AR
ANDY R.
Fargo, ND
Chrysler Sebring
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/14/2014
friendly service
I didn't feel cheated out of money the service was nice they explained it to me and got the service done.

LC
Luke C.
Fargo, ND
Oldsmobile Intrigue
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/07/2014 Category: Service
Luke said he dealt with someone at this business who was short tempered with him.
This review was collected via phone interview by Customer Research Inc.

RA
ROBERT A.
Aiea, HI
Toyota 4Runner
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/15/2013
Rear wiper pump motor replacement
Even though I thought the hourly rate was kinda high. It even out with the replacement part cost.
Tim C. from Auto Solutions responded on 10/16/2013

WORKED FOR 1.5 HRS AND ONLY CHARGED FOR 1 HR ROBERT WAS WAITING AND KNOWS HOW LONG THIS TOOK. ALSO HAD TO REWIRE NEW PUMP. THANKS TIM


JB
Jerry B.
Frazee, MN
Acura TL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/28/2013 Category: Service
Jerry said his overall experience with this business was fine. They did not do most of the work. The vehicle was shipped off to Corwin for the majority of the service. They were supposed to give him a warranty for the parts and they did not.
This review was collected via phone interview by Customer Research Inc.
Tim C. from Auto Solutions responded on 09/10/2013

THE VEHICLE HAD TO BE REPROGRAMMED BY THE DEALER. THE DEALER PUT IN PART, SHOULD HAVE WARRANTY FROM DEALER. TALKED TO JERRY ABOUT THIS. THANKS


TF
Tom F.
Fargo, ND
Chevrolet Tahoe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/22/2013 Category: Service
Tom said when he first walked in, the people seemed crabby.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Fargo, ND
Ford Taurus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/15/2013 Category: Service
Matt said that he made an appointment to get an oil change while the business had a special promotion going on for $17.99. However, after he got the oil change he found out that the promotion had ended and he had to pay $30 instead.
This review was collected via phone interview by Customer Research Inc.
Tim C. from Auto Solutions responded on 03/20/2013
CALLED MATT AND HE IS COMING IN FOR NEXT OIL CHANGE FOR 17.99. HE WAS VERY HAPPY THAT I CALLED

PN
PETE N.
Fargo, ND
GMC Yukon XL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/03/2013
Clean enviroment
They charged more than what was advertised
Tim C. from Auto Solutions responded on 03/04/2013
Oil change special is posted for 17.95 up to 5qts of oil. His GMC takes 6qts.

BD
Brent D.
Moorhead, MN
GMC Sierra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/25/2013 Category: Service
Brent said that the business does good work but they are not very friendly and they don't except debit up to a certain price.
This review was collected via phone interview by Customer Research Inc.
Tim C. from Auto Solutions responded on 03/04/2013
It is posted no credit or debit card under 15.00.It cost me more than customers bill to run card.

JS
Janelle S.
Moorhead, MN
Toyota RAV4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/04/2012 Category: Service
Janelle chose not to elaborate on the service.
This review was collected via phone interview by Customer Research Inc.
Tim C. from Auto Solutions responded on 10/09/2012
NOT SURE WHAT PROBLEM WAS? SHE GOT OIL CHANGE FOR $3.73 WITH COUPON.

BR
Bob R.
Fargo, ND
Buick LeSabre
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/18/2012 Category: Service
Bob said he kind of liked the employees.
This review was collected via phone interview by Customer Research Inc.
Tim C. from Auto Solutions responded on 06/28/2012
CALLED BOB AND HE SAID SERVICE WAS VERY GOOD. 6-28-2012

WB
Walter B.
Fargo, ND
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/12/2012 Category: Service
Walter said he was disappointed when he looked under the hood and did not see any protection plates.
This review was collected via phone interview by Customer Research Inc.
Tim C. from Auto Solutions responded on 04/17/2012
Talked to Walter and it was a plastic gard by horn. He is comming in today. Gard is on car.

MN
Mike N.
Fargo, ND
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/03/2012 Category: Service
Mike said he was told his oil change will be due in 2000 miles. He does not agree with this. He was also told his vehicle rack and pinion steering fluid is leaking. As he thought his vehicle does not have rack and pinion steering he went to his dealership to inquire about this. He was told that no, his vehicle does not. He said he was not pleased at being told something that was not true. For these reasons Mike would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Tim C. from Auto Solutions responded on 04/17/2012
this was a total miss understanding. I called customer 2 times could not get him to answer phone. Left message