They did an estimate on my air conditioning charging me $200 just for the estimate. They do any true diagnostics. They just looked at it and were completely wrong about what was the problem. Their estimate was $2500 to replace the compressor and condenser but it turns out it was nothing to do with the parts themselves, but with some kind of a switch that turns off the air conditioning when it is running too cool, and could damage the compressor. Ended up replacing the compressor and didn’t do any good. Avoid this place!

CAROL Y.

Honolulu, HI

Lexus LS 430

07/25/2023

Verified Customer

Safety Check

I received courteous, efficient, friendly & very professional service from the entire staff.

L M.

Honolulu, HI

07/20/2023

AMAZING MEMBERSHIP PROGRAM!

After going grocery shopping when I finished my shift at 7:30pm, I got into my truck surprised it would not crank or start up. I was in a pretty sketchy area and in need of automotive assistance ASAP. I am so glad I signed up for the Auto Care Membership through Auto Squad. Ansen showed up in under 15 minutes and got me taken care of right away. The owner Nelson even came by as he took my call initially and I let him know the area I was in. I truly felt like family! These are great people to rely on for all your vehicle's needs especially in circumstances that arise out of nowhere and need immediate attention. Mahalo nui, Auto Squad!

Nelson S. from Auto Squad responded on 07/20/2023 06:18 PM

Thank you for your kind review, L! We are so glad we were able to provide you with the assistance you needed in such a timely manner. Our team takes great pride in providing excellent customer service and we can’t thank you enough for your support!

Thank you for your honest review. We are excited to introduce our vehicle membership program that covers your repair and maintenance cost visit www.AutoCareTeam.com

Elba R.

Honolulu, HI

Hyundai Elantra Touring

07/09/2023

Verified Customer

Engine light back on

Didn't find the problem so engine light still on, yet was charged for evaluation! So disappointing!

ROCKFORD M.

Honolulu, HI

Lexus IS 250

06/26/2023

Verified Customer

Highly recommended for customer satisfaction !

The service was awesome very family oriented with customer satisfaction ! Highly recommended to others out there needing work done big mahalo to the team at Auto Squad God bless

ADAM S.

Honolulu, HI

INFINITI Q50

06/15/2023

Verified Customer

Friendly, Quick, and Honest

Very easy to work with and repaired my car same day. Highly recommended!

Nelson S. from Auto Squad responded on 06/17/2023 10:03 AM

Thank you Adam, we're very pleased to hear that our team was able to make repairing your car easy and efficient. We appreciate you choosing Auto Squad and we look forward to being of service in the future.

Verified Customer

Honolulu, HI

Ford Explorer

04/24/2023

Verified Customer

Awesome staff

Great customer service and friendly staff. Got everything and more fixed. Took some time but overall great service.

Nelson S. from Auto Squad responded on 06/17/2023 10:04 AM

Thank you for your honest review. We are excited to introduce our vehicle membership program that covers your repair and maintenance cost visit www.AutoCareTeam.com

Valued Customer

Honolulu, HI

Toyota Sienna

04/13/2023

Verified Customer

Perfect

Good people, good communication, good quality. You can't ask more.

Michael P.

Waianae, HI

Jeep Wrangler

03/26/2023

Verified Customer

Excellent

Chris the technician really explained into detail were the problem, with my daughter’s Jeep. Been to other shops , but they could not pinpoint the problem. The workers, in the office, really were so polite and friendly.
Finally, I met Mr. Nelson Sua. After talking to him, personally he sounds like a down to earth person.

DONNY

Jeep Wrangler

02/19/2023

Verified Customer

Great people!

Great people!
It was a very good experience and I would recommend AutoSquad to everyone!
Thank you

Howard B.

Honolulu, HI

GMC Canyon

02/06/2023

Verified Customer

Awesome team

They're a great in everything and I found out additional stuff like painting body work areas very good and local brand and I love supporting Hawaiians companies and it was very organized

JUN N.

Toyota Camry Solara

01/27/2023

Verified Customer

Mount and balance

Ansen greeted me outside. Walked me inside I was offered refreshments and got to watch Netflix while I waited. Cisco and the sis inside was very helpful. I was also offered a membership plan that uncle himself made up. He even asked if I worked out. He has a gym in the back. Definitely coming back and sharing this place with friends and family. Aloha ??????

Nelson S.

Honolulu, HI

01/26/2023

Auto Care Vehicle Membership Plan

We offer a vehicle membership program like no other better than any car warranty without any loopholes. We cover everything regarding your vehicle. Visit our website for more information www.AutoCareTeam.com

Carlton B.

Kaneohe, HI

Ford F-150

01/26/2023

Verified Customer

Topnotch

awesome..completely honest, transparent and professional,yet treated like family...who does that nowdays?...wish I could give more stars..Nelson and his crew have put heart n soul into this...deserving huge success...spent 4000.00 w ZERO regret..I will most certainly be returning w all my vehicles..Mucho,Mucho gracias Nelson and fam..Mui Bueno

Nelson S. from Auto Squad responded on 01/26/2023 09:28 AM

Thank you for your honest review. We are excited to introduce our vehicle membership program that covers your repair and maintenance cost visit www.AutoCareTeam.com

Displaying Review 1 - 15 of 24 in total

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