Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

454 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 7 days ago

Reviews


MB
Michael B.
Utica, MI
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Michael said the business fixed what was wrong the first time. He hasn't had any issues with the vehicle since his service.
This review was collected via phone interview by Customer Research Inc.

BM
Boaksum M.
Ann Arbor, MI
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Baoksum said the employees were good and friendly.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Ann Arbor, MI
Subaru Impreza Sedan
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04/14/2018
You are awesome
Thank you for helping on short notice. Love the new lights

DF
David F.
Brighton, MI
Volkswagen GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
David said the staff provided excellent service. There was an issue with the engine, and the business replaced it at no charge.
This review was collected via phone interview by Customer Research Inc.

EC
Edward C.
Ann Arbor, MI
Volvo 244
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Edward said they're usually very accommodating, they provide good service and they do good work.
This review was collected via phone interview by Customer Research Inc.

CF
Carlo F.
Michigan
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Carlo said they did a great job.
This review was collected via phone interview by Customer Research Inc.

HD
Helen D.
Ann Arbor, MI
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
Helen said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

TB
Thais B.
Warren, MI
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018 Category: Service
Thais said the business provided good service, but it was a little pricey.
This review was collected via phone interview by Customer Research Inc.

BB
Biko B.
Novi, MI
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Biko said the employees were knowledgeable. They provided pretty good service. They were informative.
This review was collected via phone interview by Customer Research Inc.

VR
Vittorio R.
Ann Arbor, MI
Volkswagen Passat Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Vittorio said the staff is honest and awesome.
This review was collected via phone interview by Customer Research Inc.

LM
Leif M.
Ann Arbor, MI
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Leif said the employees had his vehicle in and out for service pretty quickly. However, they forgot to reset his oil light.
This review was collected via phone interview by Customer Research Inc.

PU
Peter U.
Pinckney, MI
BMW 5 Series
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01/25/2018
Another job well done
Again (this time brakes) a job done correctly, quickly and for a fair price. Thanks guys.

SG
Steve G.
Oxford, MI
BMW X6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Steve said this business performed the service at a fair price. He paid a little more, but they were able to fit him in quicker than the dealership.
This review was collected via phone interview by Customer Research Inc.

LJ
Lloyd J.
Pinckney, MI
Jaguar XJ
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01/01/2018
Did a fine job on my Jaguar XJ
The guys at Autobahn Engineering fixed damaged wheel supports after getting parts from a Jaguar dealership. I am very happy with their work and friendliness.

LN
Lucas N.
Ypsilanti, MI
Volkswagen Rabbit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Lucas said they able to repair his vehicle at the price they said they could. It was great.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Ypsilanti, MI
Lexus ES 300 Luxury Sport Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Kevin said he was satisfied with service from the business.
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
Ypsilanti, MI
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017
Fast Service, Good Price, Friendly Service, No Complaints
I'm still floored by how fast the service was! It took a bit of luck, but I was able to schedule to bring my car in the morning for an inspection to confirm needing a new part, the shop GOT the new part, installed it, and got me my car back that afternoon! Right away, I'm remembering Autobahn for the next time my car is in an emergency!

The price was competitive: the mechanic offered two solutions, the cheaper of them matched recommended price range suggested online, and the higher of the two was still reasonable for the work. Considering the speed of the work, I was happy with the price. I also had a minor second issue that the shop was able to add on for no charge (normally it would only take minutes to repair, but if done alone, any mechanic would have charged for it, so it was a welcome surprise to get it for free alongside the bigger job).

Drop off and UMichigan discount was handy. Drop-off/pick-up is limited to central Ann Arbor, but understandable given small team's availability, and with UMichigan's free bus service, getting closer from anywhere on campus is an easy task.

And compliments to the website, too! Reasonably easy to navigate, one of the few shops to offer online quotes, and the mechanics responded to me quickly (I also tried to get an online quote from another shop at the same time... 3 days later and I still haven't received a response from them!).

DV
Dick V.
Jackson, MI
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Dick said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Ypsilanti, MI
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Michael said this business helped with diagnosing a difficult problem.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Ann Arbor, MI
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Daniel said they have a friendly staff. They perform quality service. They have a knowledgeable staff. Their scheduling was flexible.
This review was collected via phone interview by Customer Research Inc.