Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

474 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 10 days ago

Reviews


MC
Michele C.
Ann Arbor, MI
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Michele said this business is great, she loves them.
This review was collected via phone interview by Customer Research Inc.

AK
Alan K.
Ann Arbor, MI
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Alan said he has been going to this business for a number of years. They have always been professional, very honest and do a great job with the vehicles.
This review was collected via phone interview by Customer Research Inc.

PS
Pavan S.
Ann Arbor, MI
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/17/2018 Category: Service
Pavan said he expected a little bit more of the inspection. He went in for a full inspection and did not get one. The staff just told him what to do to fix the issue. He stated other places explain everything to him, and he is not planning to go back.
This review was collected via phone interview by Customer Research Inc.
The S. from Autobahn Engineering responded on 10/23/2018

Pavan, 
  We are disappointed that you feel you were not given what you thought you were entitled to. When you we had your car, you and asked us to check for a misfire and to look at the power steering.  We were able to diagnose multiple misfires, create a plan of action for your fluid leak, and while we had your car took the inspection further then asked and diagnosed so items with your brakes that would prevent future issues.  At that time you declined all of our recommendations.  Id be happy to discuss this with you further over the phone as we pride ourselves in providing what is/was asked of us.  I don't see where we missed anything you asked for so I would love some follow up from you on what else it was you were expecting. Please do not hesitate to call Mike at the shop at (734) 213-3000 so we can see where we can further help you in the future


GS
Gary S.
Michigan
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Gary said his overall experience was very good. They went above and beyond the call of duty. They did a great job.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Quick, affordable and knowledgeable service!
I just bought a car and the CEL came on. Autobahn quickly diagnosed and addressed the issue.

AS
Adrian S.
Ann Arbor, MI
BMW X6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Adrian said he had some stuff done. Everything, was perfect and professional.
This review was collected via phone interview by Customer Research Inc.

MR
Marc R.
South Lyon, MI
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Marc said the technicians did everything that he needed done.
This review was collected via phone interview by Customer Research Inc.

LL
Levi L.
Ann Arbor, MI
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Levi said the service light was not cleared and he did not get a sticker on mileage for the next oil change.
This review was collected via phone interview by Customer Research Inc.

BO
Baris O.
Ann Arbor, MI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Baris said they had excellent service.. They did a great job on his vehicle. The service was quick.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Ypsilanti, MI
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Kevin said that he appreciated the service at the place.
This review was collected via phone interview by Customer Research Inc.

SH
Sally H.
Grandville, MI
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Sally said, this business gave her good service and she felt liked a valued customer.
This review was collected via phone interview by Customer Research Inc.

DD
Diane D.
Ann Arbor, MI
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Diane said she has used them for many years and has always been happy with them.
This review was collected via phone interview by Customer Research Inc.

GG
Glenn G.
Ann Arbor, MI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Glenn said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RD
Ray D.
Ann Arbor, MI
Mercedes-Benz E300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Autobahn's reliable and trustworthy
Their staff are straightforward and know what they're doing

JH
Jason H.
Detroit, MI
Audi A8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Jason said the business has a quality level of service. The staff at the business provide great vehicle maintenance.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Ann Arbor, MI
Volvo 740
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Customer service
Very professional with recommendations and suggestions.

RW
Remy W.
Ann Arbor, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Remy said he appreciated the service. The employee communicated well with him and he did a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jake J.
Kalamazoo, MI
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jake said that the facility provided him with good service and they were quite expedient.
This review was collected via phone interview by Customer Research Inc.

EM
Eileen M.
Bloomfield Hills, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Fast and reliable.
I would only trust my new Pathfiner to Autobahn’s Master Mechanic. Faster than the dealership and reliable service.

RF
Rebecca F.
Ann Arbor, MI
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Rebecca said everyone was nice and her vehicle got fixed.
This review was collected via phone interview by Customer Research Inc.