Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

388 Reviews

98% Would Recommend
Latest Review 11 days ago

Reviews


BW
Brandon W.
Yorkville, IL
Dodge Challenger
Verified
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09/07/2018 Category: Service
Spoke with Dawn. She said she thinks they are awesome, they do a phenomenal job. They are the best business she has ever been to and they are very genuine.
This review was collected via phone interview by Customer Research Inc.

SH
STEPHEN H.
Yorkville, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Great work on 2008 Honda CRV
My son is very pleased with work completed on the steering on his CRV. He told me it drives like it is new.

Thank You

MZ
Miranda Z.
Illinois
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Miranda said the staff worked really fast and well. The cost was not too high.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 08/29/2018

Thank you so much for taking time to share your opinion about your visit to our shop.  We appreciate it.


TM
Tom M.
Illinois
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tom said he is thankful for the business because they always take care of his wife's vehicle.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 08/01/2018

Always glad to help.  Thank you for your input.


KX
KIM X.
Yorkville, IL
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Very professional and Honest
Great service as always. I will continue taking my vehicles to Automotive Specialties.

JF
JESSICA F.
Yorkville, IL
Saturn Relay
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Excellent shop
We adopted Automotive Specialties as our mechanic about six years ago. We love the service we get there. They are always honest and go the extra mile to help us maintain our vehicle and get the most out of it. They have NEVER pressured us into a service or repair that we couldn’t afford or was unnecessary. Leslie is always friendly and fun to chat with while we wait. We have never been unhappy. Give them a try, you won’t be sorry and won’t ever leave!
Leslie B. from Automotive Specialties responded on 07/02/2018

Thank you for taking time to give us a review.  We appreciate your positive words.


JD
John D.
Oswego, IL
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
John said that the facility performed the basics but they neglected to do any extras.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 07/02/2018

Thank you for your input.  We always like to get 5 out of 5 stars and will use your comment to help perfect out service.


DF
Dave F.
Illinois
Chevrolet Astro Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Dave said the service was quick and the vehicle is still running well.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 07/02/2018

Thank you for your input, we appreciate it.


KK
Kyle K.
Yorkville, IL
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Kyle said the employees were very personable, they communicated well and were easy to work with.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 07/02/2018

Thank you!


TK
Tina K.
Illinois
INFINITI M35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Tina said the staff was very helpful and did great follow-ups.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 07/02/2018

Thank you for your review.


RB
Rob B.
Yorkville, IL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Rob said the staff did a great job. They were quick and communicated well.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 06/13/2018

Thank you, enjoy your ride.


KD
Ken D.
Plano, IL
GMC Envoy XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Ken said this business is the best.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 06/13/2018

I know receiving a random phone call requesting input is not always welcome, but we appreciate your taking the time to share your comments.  Thanks.


RL
Ron L.
Yorkville, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Ron said the staff were professional and did a good job.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 06/13/2018

Thank you for your comments.


DB
Darwin B.
Yorkville, IL
Chevrolet Captiva Sport Fleet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Darwin said they did a great job.
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
Illinois
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Steve said the business provided him with correct vehicle maintenance at a reasonable cost. The staff at the facility were courteous.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 06/13/2018

Thank you, we appreciate your input.


BP
Becky P.
Yorkville, IL
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Becky said she was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Illinois
BMW 740iL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Doug said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 05/24/2018

Thanks!......Next visit tell us how we can earn 5 stars!  


TD
Tim D.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Tim said the business does the best work in his whole area. The staff reacted promptly to his situation. He had a problem that took place a week before he had to travel. The staff got his vehicle done right away. He said thanks for doing a well done job.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 05/24/2018

Thank you!


TK
Traci K.
Illinois
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Traci said she can always get an appointment right away. Rich and Leslie are always professional and very nice.
This review was collected via phone interview by Customer Research Inc.
Leslie B. from Automotive Specialties responded on 05/24/2018

Thanks!  Happy to please.


MM
MARY M.
Yorkville, IL
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Always Delivers
Thanks for all the great work on my 'Petie' car...and how you guys keep 'him' going ;-)
Leslie B. from Automotive Specialties responded on 05/03/2018

Thank you Mary, appreciate the confidence in our work.