Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

563 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


RC
Robert C.
Colorado
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Robert said he's happy with the service that was performed. The staff did a good job and he had a good experience.
This review was collected via phone interview by Customer Research Inc.

LT
Luke T.
Colorado
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Luke said the staff seemed like good guys.
This review was collected via phone interview by Customer Research Inc.

BB
Brett B.
Arvada, CO
Jeep Commander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Brett said they were good.
This review was collected via phone interview by Customer Research Inc.

JC
Jason C.
Denver, CO
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
These guys are great!
These guys are simply great

AH
Anna H.
Colorado
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Spoke with Cory. He said that the business has good guys there who are timely and do good work.
This review was collected via phone interview by Customer Research Inc.

AW
Andre W.
Arvada, CO
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Andre said he has known the owner for years. He always does a good job.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Littleton, CO
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Outstanding customer service
We have been bringing all of our cars to Charlie and Cliff for many years and the service both mechanical and customer is outstanding.

KL
Katrina L.
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
Service
Great service , friendly and they listen to what you have to say and they do good work.

LM
Lee M.
Arvada, CO
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
As usual once again, this facility diagnosed my problem and considering the scope of the trouble, proceeded to rectify the situation in a timely and cost saving manner
On Easter Sunday, my transmission in my Ford Escape decided to malfunction. After taking it to Bachman Auto on the following Monday, they began to assess the problem and advised me of an acceptable (to me) route of progress to fix the problem. They are a top notch automotive garage and I would take my car to them without hesitation.

TG
Tammy G.
Arvada, CO
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Tammy said the staff provided above and beyond excellent customer service.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
Golden, CO
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018
Ford F-350 Turbo Diesel
The truck runs great again, thanks for getting it done.

RA
Ron A.
Arvada, CO
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
20004 Explorer June Ammerman
Give us a few days or a couple of weeks. We have not gone anyplace jet. Wait until we put some miles on it. We would not even think about leaving Bachman

EC
Edith C.
Arvada, CO
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Edith said she's been very happy and pleased with the service. The employees picked up her vehicle and dropped it off to her. She really appreciated that.
This review was collected via phone interview by Customer Research Inc.

BH
Bruce H.
Arvada, CO
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Great Service
Thanks for getting my 09 Dodge Ram in for a quick oil change.
See you again soon.

RC
Ralph C.
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2018
Durango Repair
Excellent service - Found the problem on my vehicle when 2 ( TWO !! ) other auto mechanic outlets ( Reputable ones - both known in Wheat Ridge - Lakewood area..) could not but yet charged me for significent repairs anyway......Bachman was efficient - easy to talk to - e-mail communication was great.......Thank you guys from Cliff / Derek and crew......I'm very happy with the work you did....

LM
Lee M.
Arvada, CO
Ford Escape
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01/22/2018
Excellent Service
Once again, a very good experience at Bachman Auto. The friendly and knowledgeable staff provided excellent service in a very timely manner providing great value for the cost.

MD
Mary Lou D.
Colorado
Chevrolet Cavalier
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Overall Rating 1/5rating 1rating 1rating 1rating 1
01/17/2018 Category: Service
Mary Lou said the staff overcharged her. They charged her $250 for the compression, and they never told her what was wrong with the engine. They checked the vehicle for things she didn't need, then they charged her for that as well.
This review was collected via phone interview by Customer Research Inc.
THE BACHMAN A. from Bachman Auto LLC

Mary, 
I'm very sorry to hear that you were not satisfied with the service your recieved.  I went back through your invoice notes and it is all stated on the invoice what was done and why.  We needed to do the compression test because there was nothing else causing the miss fire.  The miss fire was caused by the engine not having compression which we found by doing a compression test.  The engine needs replaced to fix the problem.  This was all stated on your invoice and you were informed over the phone during the whole process.  I would like to know if there is anything we can do to remedy the issue that you had with your service.  Please contact me and we can discuss it. 


BM
Bob M.
Arvada, CO
GMC Sonoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Bob said that Charlie has been his service provider for a long time.
This review was collected via phone interview by Customer Research Inc.

RM
Rose M.
Arvada, CO
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
Trust
When I’m told what needs do be done on my vehicle, I’ve never felt pressured in any way. Cliff is always friendly and calls when he finds the problem. It’s important to have trust in you’re mechanic.

DM
Donnie M.
Brighton, CO
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2018
This place rocks!
The service you receive from Cliff, Charlie and Derek is always top notch! They care and it shows in their work!