Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

851 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.5151536/5Overall Rating 4.5151536/5Overall Rating 4.5151536/5Overall Rating 4.5151536/5rating 4.5151536
Original
Overall Rating 2.41935/5Overall Rating 2.41935/5rating 2.41935rating 2.41935rating 2.41935
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Fairfield, CT
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
friendly
The people are great ( craig-service manager), and the cars are great !!!

Verified Customer
Ridgefield, CT
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great Service
Nice people and great service

Verified Customer
Bridgeport, CT
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Good customer service
Place is great customer service was amazing and handle situations fast

SH
Sean H.
Fairfield, CT
2012 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Top notch personalized service
As always, Mary in service provided excellent personalized service. I have even started taking my other non-Hyundai vehicles for servicing at Balise.

DR
Donna R.
Fairfield, CT
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
My 2016 Elantra
I love Balise. They are always kind and professional. They will do my oil change even if I just walk in without an appointment!!!!

LA
Lisa A.
Bethel, CT
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Balise is always efficient.
The service was expedient and good as usual, but my appointment never made it into their system. They took me in and finished the work within 1 1/2 hours.

Verified Customer
Stratford, CT
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Quick and thorough
Car was taken timely and a full check taken

DG
Deborah G.
Shelton, CT
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Customer Service
Because Mary greets me at the door and always knows who I am, I do not feel like a number at Balise. She is always courteous, lets me know the coffee's on and is thorough in her job. That's just the "up front" service. Everything the service team does to keep my car looking good and running smoothly is top notch. I have been going here for years and can count on one hand any issues I've had with Balise. It absolutely makes me want to come back.

Verified Customer
Fairfield, CT
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Great service
Always fast and friendly

LL
Linda L.
Westbrook, CT
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Honest, Friendly, Go The Extra Mile Service
Had a weekend issue with my Sonata. Dropped it off Sunday night and had it back Monday pm. Better service here than I get at the BMW dealer.

DM
Diane M.
Shelton, CT
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Balise
Very fast good service
Fair price

RH
Ryan H.
Rockville Centre, NY
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Great Customer Service
I just wanted to point out Mary at the service department is fantastic. She always goes above and beyond to get my vehicle in for servicing whenever I need. It is really appreciated and keeps me coming back!

Verified Customer
Darien, CT
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Very satisfied with Balise of Fairfield
Everyone friendly and courteous and they take you on time.

WC
Wilson C.
Fairfield, CT
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Great Service
Great service. Great People. Took a little longer than expected, but overall it was good.

Verified Customer
Bridgeport, CT
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Excellent service department
Mary Desenti , Assistant Service Manager has always taken care of me. She is efficient and pleasant . I always wait for my car while being serviced and the time is minimal . Waiting area is clean, TV along with coffee, etc.

Verified Customer
Trumbull, CT
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
60,000 mile service
I called on a Saturday morning to plan ahead to take care of multiple recalls and my 60,000 mile service. The price quoted for the service was more than competitive and Mary surprised me by offering to take care of everything that same day. She even arranged for a loaner car. Very satisfied with the service and Mary's professionalism. I will be back in the future.

Verified Customer
Hartford, CT
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Balise Hyundai oil change review
No complaints

RR
Robin R.
Bridgeport, CT
2010 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Efficient!
Mary always takes care of me! Always great service!

DL
David L.
Cliffside Park, NJ
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Excellent service
Always put me first

Verified Customer
Sandy Hook, CT
2014 Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/30/2018 Category: Service
First service
I was in and out quick as promised will come back again