Reviews
JY
John Y.
Hamden, CT
2017 Hyundai Santa Fe
Verified
Excellent staff and service department!!! Dan c. And Robert s. Get 10stars for the ease of my purchase and service experience!!
Excellent staff and would recommend this dealership to everyone!! JP
Recommended
TL
Terry L.
Westport, CT
2010 Hyundai Elantra
Verified
superior service
superior service
Recommended
RP
Ron P.
Shelton, CT
2012 Hyundai Elantra
Verified
Balise Hyundai of Fairfield
Overall the work is completed well on the car. The furniture in the lounge needs to be replaced!
Recommended
RS
Ryan S.
Orange, CT
2012 Hyundai Sonata
Verified
Mary
Mary was very helpful and informative. She helped to schedule my appointment and keep me up to date with my repairs. She want above and beyond to make sure I was satisfied with the service.
Recommended
SS
Susan S.
Milford, CT
2013 Hyundai Sonata
Verified
No car wash
Milford washes your car after they work on it. Fairfield doesn't
Verified Customer
Fairfield, CT
2017 Hyundai Tucson
Verified
Mary knows her stuff! Great customer service all around!
Hyundai Roadside Assistance + Mary manning the Service Desk = Great Experience, especially for a new owner!
Recommended
NG
Navarun G.
Bridgeport, CT
2011 Hyundai Elantra
Verified
Good service
I had applied for gas mileage reimbursement for my Hyundai 2011 elantra back in January through balise Hyundai, but never received it.
Recommended
RK
Robin K.
Fairfield, CT
2016 Hyundai Sonata
Verified
Service
Fast and everyone is nice
Recommended
Verified Customer
New Canaan, CT
2016 Hyundai Tucson
Verified
Review
Service attendant very accommodating
Recommended
JP
James P.
Bridgeport, CT
2017 Hyundai Sonata
Verified
Great service and a friendly environment
Great service in a convenient time period.
Recommended
BF
Blake F.
Bridgeport, CT
2012 Hyundai Accent
Verified
Quick and Friendly
The service sales person was very helpful. She did not try to upsell services and always reminds me of deals and mpg rebate program. The service was done quick and correct.
Recommended
LH
Lori H.
Fairfield, CT
2013 Hyundai Elantra Gt
Verified
No Pressure Dealer
I never feel like I'm being shanghai'd into getting more work done than I have requested. If the technician finds something they advise me, quote a cost and amount of time necessary and let me decide without any pressure. Service has been quick and appointments are easy to make online.
Recommended
Verified Customer
Bridgeport, CT
2016 Hyundai Tucson
Verified
Great Customer Service
I walked in without having a service appointment because my car broke down on my way to work and as per usual Mary was awesome she took my car in and gave me a loaner vehicle so that I could go to work. They fixed my car in only 2 days I couldn’t be happier with their services.
Recommended
Verified Customer
Norwalk, CT
2017 Hyundai Tucson
Verified
Overall great service.
It was all fine except I had trouble with the blue tooth when answering calls. No one could help me with that. Otherwise, the service was fine.
Recommended
WH
William H.
Fairfield, CT
2011 Hyundai Genesis
Verified
Review
Service was professionally scheduled and completed.
Recommended
MM
Miguel M.
Bridgeport, CT
2017 Hyundai Elantra
Verified
Service staff
Great interpersonal skill from the staff
Recommended
SO
Suneetha Or O.
Enfield, CT
2015 Hyundai Sonata
Verified
Great Job!
Thank you to the Service Manager. You and your service dept addressed my situation as soon as I came in. Shortly after you advised what had happened. I was told that part needed to be shipped in and you provided me with a loaner right away. Thank you again!
Recommended
RB
Robert B.
Fairfield, CT
2012 Hyundai Elantra
Verified
ReScore Review™
Customer Satisfaction
Any issues or concerns are resolved immediately by the customer reps.
Recommended
Original Review
Poor tech training
Poor this time. Previous visits were satifactory.
Recommended
CRAIG F., Fixed Operations Director from Balise Hyundai of Fairfield responded on 06/11/2018
Followed up with customer and adressed his unresolved issues. Returned on 6/11/18 and replaced another light bulb.
NT
Nani T.
Trumbull, CT
2017 Hyundai Elantra
Verified
Great service
Friendley, informative and aming to please
Recommended
ES
Elizabeth S.
Norwalk, CT
2015 Hyundai Sonata
Verified
Service Review
Ridiculous slow service, no updates, no explanation or apology