Reviews
AK
Alexis K.
Fairfield, CT
2018 Hyundai Kona
Verified Customer
Best people to work with!
Recently took my car in for routine servicing. Scheduling online is easy and I received a phone call to confirm. Car was serviced on time and there is a comfortable waiting area.
Recommended
JT
Joan T.
Trumbull, CT
2015 Hyundai Sonata
Verified Customer
Great customer service
Needed an immediate appointment. Despite being booked up that day the service team hooked me up with an appointment. Did what needed to be done while I waited.
I appreciate that type of care! Thanks Balise
I appreciate that type of care! Thanks Balise
Recommended
JT
John T.
Fairfield, CT
2017 Hyundai Tucson
Verified Customer
Helpful people who work there.
Did have a problem earlier but now they are very helpful and accommodating.
Recommended
Verified Customer
Norwalk, CT
2013 Hyundai Santa Fe Sport
Verified Customer
Excellent
Did the job promised and on time
Recommended
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 07/18/2019
THANK YOU FOR SERVICING WITH US AT BALISE HYUNDAI FAIRFIELD WE REALLY APPLICATE YOUR BUSINESS .
THANK YOU AGAIN ,
NICK HOLDER SERVICE MANAGER BALISE HYUNDAI FAIFIELD
TB
Teresa B.
Fairfield, CT
2017 Hyundai Elantra
Verified Customer
Great service Dept
Always accommodating, nice employees.
Recommended
JC
Jose C.
Bridgeport, CT
2017 Hyundai Ioniq Hybrid
Verified Customer
Dissapointed
No communication from the dealer on a part. Had to call multiple times for the status. I am going to go somewhere else for my service needs.
DW
David W.
Fairfield, CT
2017 Hyundai Tucson
Verified Customer
Professional service
Appreciate the professionalism of the service staff and process
Recommended
Verified Customer
Westport, CT
2014 Hyundai Elantra Gt
Verified Customer
No need for stresss
An additional person to help with intake and updates would make the experience so much less stressful. Staff was polite and considerate but there were too many issues for one person to address.
Recommended
KM
Kathleen M.
Milford, CT
2017 Hyundai Tucson
Verified Customer
Not customer oriented
Unreliable service
NICHOLAS W H. from Balise Hyundai of Fairfield responded on 07/13/2019
I AM VERY SORRY THAT YOUR EXPERIENCE WAS NOT A PLEASANT EXPERIENCE . I WOULD LIKE TO DISCUSS IN FURTHER DETAIL WITH YOU IN THE NEAR FUTURE . I AM CURRENTLY LOOKING INTO OPTIONS TO IMPROVE CUSTOMER'S EXPERIENCE HERE AT BALISE HYUNDAI OF FAIRFIELD . I KNOW WE ARE MORE THAN CAPABLE OF PROVIDING CUSTOMER'S WITH OUTSTANDING SERVICE DURNING THE SERVICE VISIT . THIS WILL NOT HAPPEN AGAIN . I WILL BE REACHING OUT TO YOU IN THE NEXT COUPLE OF DAYS . THANK YOU FOR SERVICING WITH US AT BALISE HYUNDAI OF FAIRFIELD . I LOOK FORWARD TO SPEAKING WITH YOU IF YOU WOULD LIKE TO SPEAK WITH ME SOONER MY DIRECT LINE IS 203-659-5240 THANK YOU NICK HOLDER
Verified Customer
Bridgeport, CT
2012 Hyundai Sonata
Verified Customer
Great Improvement
I was checked in promptly and maintained an update with my vehicle and issues that I should address.
Recommended
Verified Customer
Wilton, CT
2016 Hyundai Tucson
Verified Customer
Very Friendly Service.
For one Service personal must be busy but I was in impressed over all. I left in a timely manor and felt good with my service.
Recommended
AD
Andre D.
New Canaan, CT
2018 Hyundai Santa Fe Sport
Verified Customer
Hyundai service review
The general manager has worked to create a personal connection with me and I appreciate that. The service staff are attentive and answer all my questions. I don't need to come back twice because the service is done right .
Recommended
JD
James D.
Fairfield, CT
2014 Hyundai Sonata
Verified Customer
friendly customer service
all the customer service people were very friendly and helpful
Recommended
HL
Helen L.
Fairfield, CT
2013 Hyundai Elantra
Verified Customer
Punctuality and Efficiency
My vehicle was taken in for service in a timely fashion. I was kept updated about the service's progress. The work was completed within the estimated time frame. I found the staff to be courteous and friendly.
Recommended
Verified Customer
Bridgeport, CT
2014 Hyundai Elantra
Verified Customer
Great service
Angel was incredibly helpful and had my car service completed quickly! Always a positive experience at Baline Hyundai!
Recommended
Verified Customer
Trumbull, CT
2016 Hyundai Sonata
Verified Customer
Pleasant wait, honest staff
Although the waiting area was pleasant and staff was great, if I had known I had a 2 hr wait I would have asked for a ride to a store. There is nothing around to walk to.
Recommended
Verified Customer
Bridgeport, CT
2012 Hyundai Sonata
Verified Customer
Communication and service needs to be better
Better communication necessary. Brakes were not properly checked.
HB
Hemant B.
Norwalk, CT
2014 Hyundai Sonata
Verified Customer
Good service
The service process was hassle free.
Recommended
Verified Customer
Stratford, CT
2013 Hyundai Sonata Hybrid
Verified Customer
Good Service
Good service.
Recommended
Verified Customer
Westport, CT
2018 Hyundai Santa Fe
Verified Customer
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Recommended