Balise Hyundai of Fairfield


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

530 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.458335/5Overall Rating 4.458335/5Overall Rating 4.458335/5Overall Rating 4.458335/5rating 4.458335
Original
Overall Rating 2.30435/5Overall Rating 2.30435/5rating 2.30435rating 2.30435rating 2.30435
96% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Greatvservice"
Friendly and accommodating
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/21/2017 06:16 PM
JOHN A. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service"
Balise Hyundai has the fastest and very courteous service. We have had an excellent experience leasing the Sonata - even when we turned in the car after 3 years, the service was exceptional. Thank you!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 11:46 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/19/2017

Thank you for the kind words and 5 star review.

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient"
Went in for an oil change and tire rotation and I was in/out in an hour. Great service!
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 05:32 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/19/2017

Thank you for the 5 star review.

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely"
excellent review, although I wish they would provide car cleaning services.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 05:16 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/19/2017

Thank you for the 5 star review. It is somthing we are looking into.

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Quick and easy
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:53 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/17/2017

Thank you for the 5 stars.

DARNELL M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always On Top"
Each time I go to Balise Hyundai to service my car everything is done efficiently and quickly.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:13 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/17/2017

Thank you for the kind words and 5 star review.

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Woulk like to see about getting a free car wash"
Great Service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:02 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/16/2017

Thank you for the 5 star review.

Wilfredo R. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another excellent service appointment "
As always, quick and affordable professional service.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:29 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/16/2017

Thank you for the 5 star review.

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"try please customers"
very good service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:29 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/16/2017

Thank you for the 5 stars.

Barbara A. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff and their honesty "
i like to bring my car there. Everyone is very nice and they make me feel very special.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 12:56 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/16/2017

Thank you for the 5 stars and kind words.

Terry L. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"mary and the team once again efficient excellent"
excellent
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 10:11 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/10/2017

Thank you for the 5 star review.

Steven T. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job! Friendly service!"
Great communication and kept me in the loop with my cars needs!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/08/2017 08:59 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/08/2017

Thank you for the 5 stars.

Marion E H. on 10/07/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Great Customer Service very friendly and informative.
Service Date: 10/04/2017
Service Type:
Review Created: 10/07/2017 06:53 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/08/2017

Thank you for the 5 stars.

Verified Customer on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly atmosphere and convenient"
everyone makes you feel welcome and very attentive. Taken right away for appointment.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/06/2017 12:47 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/07/2017

Thank you for the 5 star review.

Verified Customer on 10/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Incorrect Diagnosis"
Fixed to me satisfaction
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 02:16 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/06/2017

Thank you for the review.

Marion H. ReScore Review on 10/08/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT "
Customer Service was friendly and efficientl
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/05/2017 06:44 AM

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Expensive"
First contact with service personnel she was very friendly and informative.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/05/2017 06:44 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/05/2017

Thank you for the review. We will be contacting you to discuss your experience.

Raymond M L. at Balise Hyundai of Fairfield responded on 10/08/2017

It was good talking with you if you could please rescore this review. Thank you,

Pat B. on 10/04/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Ripped off"
They raise the price of my car $3,000 in 12 hours when I went to sign the paperwork my price at Jump 3000 through never got a phone call letting me know it was going to happen in addition to the fact that they routinely put the temporary plate in the rear window which is illegal and I was harassed by the police pulled over many times never received as much as an apology nor reimbursement for my time and headaches
Service Date: 10/05/2017
Service Type:
Review Created: 10/04/2017 11:45 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/05/2017

Thank you for the review, unfortunatly this survey is for your service experience and not sales. I thought we were acomodating and repaired your vehicle under warranty as well as gave you use of a loaner vehicle while the car was in for service. If you have any further questions or concerns about your service experience please give me a call at 203-659-5242. This is my direct line.

Patrick B. on 10/04/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Arrogant deceitful scumbags"
Horrible
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/04/2017 11:40 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/05/2017

Thank you for the review, unfortunatly this survey is for your service experience and not sales. I thought we were acomodating and repaired your vehicle under warranty as well as gave you use of a loaner vehicle while the car was in for service. If you have any further questions or concerns about your service experience please give me a call at 203-659-5242. This is my direct line.

Maria A. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service"
The people are friendly answer all the questions and fantastic customer service, also the mechanic who serve my car it was great, he answer all the questions that I ask.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/03/2017 03:13 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/04/2017

Thank you for the kind words and 5 star review.

Jayleeng A. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintence "
They were quick and kind. Only recommendation I would have is for the staff to actually go over what services they have provided with the customer(me) so that we are fully aware of what they did.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 10:25 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 10/03/2017

Thank you for the 5 star review.

Displaying Review 1 - 20 of 530 in total