Balise Hyundai of Fairfield

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203-418-4446
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Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1032 Reviews

5 star
80%
4 star
11%
3 star
4%
2 star
1%
1 star
1%

ReScore Reviews™ (39)

ReScore
Overall Rating 4.4102592/5Overall Rating 4.4102592/5Overall Rating 4.4102592/5Overall Rating 4.4102592/5rating 4.4102592
Original
Overall Rating 2.40541/5Overall Rating 2.40541/5rating 2.40541rating 2.40541rating 2.40541
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews

Verified Customer
Norwalk, CT
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Repair work
Happy with the repair
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/15/2019

Thank you for the kind words and 5 star review.

Ray Lattman
Service Manager
203.659.5242
Verified Customer
Bridgeport, CT
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Fast and friendly
Fast and friendly
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/15/2019

Thank you for the kind words and 5 star review.

Ray Lattman
Service Manager
203.659.5242
IC
Iris C.
Bridgeport, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Customer Servixe
Great job with getting my car looked at and diagnosed ! Super pleased with everyone’s efforts.
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/13/2019

Thank you for the awesome review and 5 star review.

Ray Lattman
Service Manager
203.659.5242
CF
Cornelia F.
Trumbull, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service
Very professional and courteous timely service good coffee
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/13/2019

Thank you for the Great comments and 5 star review.

Ray Lattman
Service Manager
203.659.5242
JP
James P.
Bridgeport, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Close proximity to my home
Friendly, courteous employees along with great service.
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/13/2019

Thank you for the Great comment and 5 star review.

Ray Lattman
Service Manager
203.659.5242
Verified Customer
Southport, CT
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
great service
great service
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/12/2019

Thank you for the Great comment and 5 stars.

Ray Lattman
Service Manager
203.659.5242
AL
Alicia L.
Fairfield, CT
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Customer service and hours inn saturdays
Good customer service and available service houon Saturdays
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/09/2019

Thank you for the kind words and 5 star review 

Ray Lattman
Service Manager
203.659.5242
Verified Customer
Trumbull, CT
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Customers service
H
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/09/2019

Thank you for the kind words and 5 star review.

Ray Lattman
Service Manager
203.659.5242
DT
Danny T.
Norwalk, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Great experience
Was in and out quickly and only got what I needed done.
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/09/2019

Thank you for the Great comment and 5 star review.

Ray Lattman
Service Manager
203.659.5242
KF
Kristen F.
Fairfield, CT
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Great experience!
Informative, honest, quality work, and quick!
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/09/2019

Thank you for the Great comments and 5 star review.

Ray Lattman
Service Manager
203.659.5242
JL
Jeanette L.
Fairfield, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
It was okay
First time I have been there and no Mary so that was hard but all in all okay
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/09/2019

Thank you for the kind words and 5 star review.

Ray Lattman
Service Manager
203.659.5242
SM
Susan M.
Trumbull, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Awesome
Easy to drop off and pick up my car during working hours for an oil change. Convenient with no issues!
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/07/2019

Thank you for the Awesome review and 5 stars.

Ray Lattman
Service Manager
203.659.5242
MA
Maria A.
Weston, CT
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great customer service
When I walk inside the car dealer to drop off my car I was greeting by a very polit and friendly man in the service department. He make feel welcome and comfortable. I was able to explain what kind of service my car needs.He explain to me what they were going to do to my car and he call me when it was ready. Very profetional!
The best customer service!
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/07/2019

Thank you for the Great review and 5 stars.

Ray Lattman
Service Manager
203.659.5242
RR
Robin R.
Bridgeport, CT
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Always great service
The gentleman at the desk was fantastic and very helpful.
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/07/2019

Thank you for the Great comments and 5 star review.

Ray Lattman
Service Manager
203.659.5242
JY
John Y.
New Haven, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
great service
great service
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/06/2019

Thank you for the Great comment and 5 star review.

Ray Lattman
Service Manager
203.659.5242
LS
Louis S.
Westport, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
New service rep plus his assistant did admirable job...not to mention service manager, Ray, who was and is excellent!
cf. above
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/05/2019

Thank you for the Excellent review and 5 stars.

Ray Lattman
Service Manager
203.659.5242
LA
Luis A.
Bridgeport, CT
2014 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/03/2019 Category: Service
Not a happy customer
Expected more from this place then what i received for my service, something bad could had happened to me in my commute.
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/04/2019

Thank you for the review. I will contact you today to discus further.

Ray Lattman
Service Manager
203.659.5242
HP
Hai P.
Cincinnati, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
No sale pitch
Got my engine replaced within a week with helpful staff. No sale pitch for extra repairs like some other repair serive places
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/04/2019

Thank you for the kind words and 5 star review.

Ray Lattman
Service Manager
203.659.5242
JS
Jon S.
Southport, CT
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Convenient
Great people and the service was done well and for a good price.
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/02/2019

Thank you for the Great comment. Let us know how we can get 5 stars next time.

Ray Lattman
Service Manager
203.659.5242
CZ
Cheryl Z.
Stratford, CT
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Excellent service and wait times are always less than expected.
Excellent service.
Recommended
RAYMOND M L., SERVICE MANAGER from Balise Hyundai of Fairfield responded on 02/01/2019

Thank you for the Excellent comment and 5 stars.

Ray Lattman
Service Manager
203.659.5242