Balise Hyundai of Fairfield


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

592 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.4814811/5Overall Rating 4.4814811/5Overall Rating 4.4814811/5Overall Rating 4.4814811/5rating 4.4814811
Original
Overall Rating 2.34615/5Overall Rating 2.34615/5rating 2.34615rating 2.34615rating 2.34615
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Verified Customer on 12/14/2017
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"Mary & Zach"
I would give the both of them 10 stars each with no hesitation. What a good team you have at the Balise Hyundai of Fairfield. Best customer support i have ever experienced at a car dealership.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/14/2017 08:21 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/15/2017

Thank you for the 5 star review.

Gawayne W. on 12/14/2017
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"Great service as usual"
They got me in and out in a timely manner.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 03:42 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/15/2017

Thank you for the 5 star review.

Christopher S. on 12/14/2017
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"Caring People Great Value"
Mary Desenti in service treats me with care, respect and compassion. I have owned Hyundai vehicles since 2007 and the product has always been reliable and dependable. I travel 25 to 30 thousand miles per year and the cars I have owned have never let me down. I did have a number of bad experiences with another local Hyundai dealer. Your dealership has treated me fairly after I bought the car. I will say that the purchase experience was not a pleasant one. Even though I was purchasing a pre-owned car I felt as though the people I dealt with simply wanted my money and to hustle me out as fast as possible. The actual sales person was harmless but his back office people with awful.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 10:14 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/14/2017

Thank you for the kind words and 5 star review.

Verified Customer on 12/14/2017
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"friendly and helpful staff committed to giving you great service"
i have been serving my hyundai for many years here and am always treated with respect and the work performed in a timely manner and with quality. fees are reasonable.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/14/2017 08:00 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/14/2017

Thank you for the kind words and 5 star review.

Roy A. on 12/13/2017
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"Solid "
Timely and accurate.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 03:45 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/14/2017

Thank you for the 5 star review.

Charles D. on 12/13/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Fast and courteous service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/13/2017 12:24 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/14/2017

Thank you for the 5 star review.

Verified Customer on 12/12/2017
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"Review of most recent service."
I was taken promptly, and the work was done in a much shorter time than had been predicted.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/12/2017 11:13 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/12/2017

Thank you for the kind words and 5 stars.

Daniel B. on 12/12/2017
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"Excellent Service "
Work done efficiently and well.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/09/2017
Service Type: Repair
Review Created: 12/12/2017 10:08 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/12/2017

Thank you for the 5 star review.

Kathi S. on 12/12/2017
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"Professional and efficient "
Like them a lot better than my old Hyundai dealer ship and will go back.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 05:27 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/12/2017

Thank you for the kind words and 5 star review.

Lois D. on 12/07/2017
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"seat belt recall"
Zachary Chantlos took care of a recall for my seatbelt was very courteous and found I needed 2 front brake pads which he was able to install then rather than me having to come back again the service was done
in a very timely manner
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 09:51 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/08/2017

Thank you for the kind words and 5 stars.

Verified Customer on 12/07/2017
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"SONATA SERVICE "
GOOD SERVICE DEPT
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 10:25 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/07/2017

Thank you for the 5 star review.

Michael Z. on 12/06/2017
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"Very good experience"
I always receive very good service here you're always told what you're going to get and what you're going to pay for I do have one little girl right though is there any need to play that radio and music so loud it's very aggravating
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 02:12 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/07/2017

Thank you for the 5 star review. I will look into it.

Verified Customer on 12/05/2017
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"Service"
Timely
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 05:38 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/07/2017

Thank you for the 5 star review.

Verified Customer on 12/05/2017
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"Routine service"
On time, prompt, thorough, and professional.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 10:38 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/05/2017

Thank you for the 5 star reviews.

Kerry Marie A. on 12/05/2017
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"Perfect Service"
Mary always makes me feel welcomed and keeps me up to date on the progress of my car while I wait for service. She even reminded me about a recall I forgot about. My car was done in a timely manner and even washed -- very pleased with this past service!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/02/2017
Service Type: Repair
Review Created: 12/05/2017 10:05 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/05/2017

Thank you for the 5 star review and kind words.

Stephen C. on 12/04/2017
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"Courteous, efficient."
Courteous, professional. Do good work.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/04/2017 07:23 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/05/2017

Thank you for the 5 star review.

Verified Customer on 12/04/2017
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"Service Department Staff was Excellent"
I had no problems at this establishment. The staff in the sevice department (Ray and Zach) was knowledgable, respectful, and professional. I would consider getting service here again in the future.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/04/2017 06:16 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/05/2017

Thank you for the kind words and 5 star review.

Rachel P. on 12/04/2017
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"Accommodating"
Accommodating
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/04/2017 10:11 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/05/2017

Thank you for the 5 star review.

Verified Customer on 12/01/2017
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"great service"
great service with pleasant attitude
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/28/2017
Service Type: Repair
Review Created: 12/01/2017 08:29 AM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/01/2017

Thank you for the 5 star review.

Verified Customer on 11/30/2017
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"Excellent service"
Great dealership
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 11/30/2017 08:08 PM
Raymond M L. at Balise Hyundai of Fairfield responded on 12/01/2017

Thank you for the 5 star review.

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