Balise Hyundai of Fairfield


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

751 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 4.5000013/5Overall Rating 4.5000013/5Overall Rating 4.5000013/5Overall Rating 4.5000013/5rating 4.5000013
Original
Overall Rating 2.43333/5Overall Rating 2.43333/5rating 2.43333rating 2.43333rating 2.43333
95% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 04/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convenient, fast service"
Thanks
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/21/2018 03:45 AM
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and easy"
It was easy to get an appointment and the service was quick. Comfortable lounge area, and they even found an open recall on my car that was taken care of during the visit as well.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/19/2018 09:59 AM
Candice S. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful friendly and dedicated to the customer"
Was very happy with the great service. Everyone was wonderful and helpful with directing me for the right car and plan that was best suited for me. Thank you!
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 12:47 PM
Karan H. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service!"
I scheduled an oil change online it literally took me all of 5 minutes. Once I arrived the nice lady immediately took my information and directed me to the waiting room. While I was making my way there I saw my car being driven to the garage area. I was in and out in less than 30 minutes!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 04:54 PM
Rhonda B. on 04/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"New Car issue"
Zach did everything he could to try to keep me informed about why my NEW Santa Fe Sport had warning lights that were going off intermittently with no reason.
But to have a loaner for over a week was really an inconvenience because its a company vehicle that has business materials in it that I needed access to and even my snow tools for a surprise snowstorm! I certainly didn't think that the issue would be so difficult to solve.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/17/2018 10:00 AM
Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Person I delt with was very good"
The Person I delt with was very good
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 10:25 AM
Verified Customer on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff is wonderful "
Every one was very helpful.
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/14/2018 03:50 PM
Susan M. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
In and out with an oil change. Everyone was nice and courteous.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/13/2018 04:35 PM
Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Balise Hyundai on April 7, 2018"
Service is about as good as it gets. My car was taken as soon as I got there and was returned in less time than had been estimated. Without even asking, I was given a discount that I was not even aware of. The cost for the service was minimal, and, unlike most dealers I have dealt with, Balise did not try to load on a bunch of unnecessary repairs. Mary was and is a true professional and a pleasure to deal with.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/13/2018 04:01 PM
Marion H. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms."
Excellent speedy service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/11/2018 01:26 PM
Lori L. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks!"
Smooth service. Thanks!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/11/2018 10:04 AM
Verified Customer on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent and personal customer service (& servicing)"
The service department is fast, efficient and friendly. Service pricing is fair and the customer service professionals (particularly Mary) go the extra mile.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/11/2018 09:54 AM
Verified Customer on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/10/2018 07:35 PM
Nader G. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
I always do
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/10/2018 05:23 PM
Alyssa V. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing"
Best service and best quality of car I've ever had. Super reliable which is what's important!!!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/09/2018 12:02 PM
Abraham H. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer"
Service was done quickly. Everyone was very pleasant. Cost was reasonable.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/05/2018 03:46 PM
Georgene F. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Everyone is courteous and knowledgable.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/04/2018 10:10 AM
Michelle L. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service was great!"
From making the appointment to picking up my car when the service was completed, everything was easy! The customer service rep (Karen) was very helpful, pleasant, knowledgeable and friendly. It was great experience.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/04/2018 09:46 AM
Steven T. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Good work
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/31/2018
Service Type: Repair
Review Created: 04/03/2018 11:22 AM
Louis Z. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent response"
Excellent response to my request for appointment, excellent service advisor, repairs done in timely manner.

Will definitely return!!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/03/2018 10:58 AM
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