business image

Bayberry Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(778 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(315) 652-4707

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7613 Oswego Rd Rt 57 Liverpool, NY 13090-2929
Bayberry Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(778 Reviews)

SE
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Scott E.
Baldwinsville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Quick,professional job
Had a few basic things to get taken care of ( oil change,inspection and tire rotation). As always the visit was quick and performed professionally. Communication was good and I am happy w the service.

NM
Nathaniel M.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Nathaniel said they're very open and honest with what they do. If a problem arises, they will show him what it is and they don't try to up-sell him.
Recommended

PS
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Pat S.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great service
Got my daughter car rite in. Very polite

CB
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CINDY B.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Yearly vehicle inspection
The mechanics and front office people working at Bayberry Auto always do an amazing and thorough job. Everyone is very kind.

JP
Jaime P.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
Category: Service
Jaime said they were communicative. They were very open about the policies and pricing. They were very easy to deal with.
Recommended

ES
EMIKE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Most honest mechanic I've met
Bayberry Automotive is the most honest and fair priced mechanic I've been to. Would 100% recommend them.

NW
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NEIL W.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Oil change and inspection
Prompt and efficient service. Friendly

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Excellent customer service
I continue to get excellent customer service and superb diagnostics and repairs.

HW
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HANK W.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Service
Appointment was on time, price was very reasonable and done quickly

KW
KATRINA W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Will return for future repairs
It was my first time going to Bayberry Auto. The owner was honest, helpful and attentive. He explained everything thoroughly. Work was finished in a very reasonable time frame.

JB
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JEREMY B.
Pennellville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Great service as always
Bayberry automotive too care of me and went well beyond expectation as always!

TL
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TOM L.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Great
Great

JN
JIM N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Oil Change
As usual the work they do is done in a timely manner!

Verified Customer
Clay, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Great service
Great staff, quick service fair pricing

TF
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THERESA F.
Baldwinsville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Best service in the area
John and his team run the most customer-friendly business I've ever encountered. Their professionalism, dedication to customer satisfaction, and honesty are exceptional. Their skill in diagnosing and repairing mechanical issues is outstanding, and I wouldn't trust my vehicle to anyone else."
Service Coupons and Posts

We're blushing! 😊 Thank you for the kind words about our team! We strive to be the best in honesty, fairness, and professionalism. If your car had a voice, it would definitely recommend us too! 🚗💨 #BayberryAutomotive #TeamAwesome
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We’re revved up to hear you think we’re the best! 🚗💨 Kindness and honesty are our fuel! Thanks for trusting us with your ride. We promise to keep the good times rolling! 🙌 #BayberryAutomotive #CustomerLove
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We're thrilled you appreciate our upfront approach! We believe clarity is key—just like a well-aligned front end! 🚗💡 Thanks for trusting us with your automotive care. Let’s keep those wheels turning smoothly! #BayberryAutomotive #CustomerCare
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We're blushing! 😊 Thank you for recommending Bayberry Automotive to everyone! We promise to keep revving up the service and keeping your rides smooth. 🚗💨 #BayberryAutomotive #CustomerLove
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Thanks for the awesome review! ?? We're thrilled you zoomed in for a quick oil change and zoomed out even faster! Our team is here to keep you rolling smoothly. Until next time, safe travels! ?️ #BayberryAutomotive #FastService
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Thanks for the fantastic review! ?✨ We’re thrilled to hear we were quicker than the dealership and that our team nailed the diagnosis! It's all about getting you back on the road faster. Here’s to speedy repairs! ?️ #BayberryAutomotive #CustomerFirst
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Thanks for the awesome review! We're thrilled our service hit the mark again. ?? We're here to keep your ride smooth and your smile wide! Keep those wheels turning! #BayberryAutomotive #CustomerAppreciation
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We're thrilled to hear about your smooth oil change experience! ?? Our team loves keeping your engine running like a dream. Thank you for the glowing recommendation! We’ll keep the coffee hot for your next visit! ☕✨ #BayberryAutomotive #HappyCustomers
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We're thrilled to hear you feel right at home with us! ? Your comfort is our top priority—after all, we want you to enjoy the ride! ?? Thanks for the fantastic review! #BayberryAutomotive #ComfortOnTheRoad
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Thanks for the stellar review, John! ? Keeping your ride in top shape is our jam, so we’re thrilled to hear about your quick and efficient oil change experience! ?? #CustomerAppreciation #BayberryRides
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Thanks for trusting us with your car, Lynda! We're glad to be your go-to for quality service and timely repairs. ? Your support means the world to us! #CustomerAppreciation #BayberryAuto
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Darrin! We're so glad we could get you back on the road quickly. Looking forward to serving you again! #CustomerAppreciation #BayberryAutomotive ?
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? We're revved up about your 5-star review, Joe! Thanks for being a part of the Bayberry Automotive family! ?? #CustomerAppreciation #BayberryAuto
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Hey there, Debra! ? We're thrilled to be your go-to for all things automotive! Thanks for the love, and we're here for you whenever you need us! #CustomerAppreciation #BayberryAutomotive
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