Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

3771 Reviews

ReScore Reviews™ (103)

ReScore
Overall Rating 4.6213613/5Overall Rating 4.6213613/5Overall Rating 4.6213613/5Overall Rating 4.6213613/5rating 4.6213613
Original
Overall Rating 2.2232963/5Overall Rating 2.2232963/5rating 2.2232963rating 2.2232963rating 2.2232963
96% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


JC
Janice C.
Huntsville, AL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Prompt service. Friendly, knowledgeable employees.
Prompt service. Friendly, knowledgeable employees. Every experience in sales and service has been top notch.

RK
Rick K.
Huntsville, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Great, fast service
Had a10:30 appointment for an oil and filter change. Arrived at the dealership around 09:50. Checked in with service advisor and went to the waiting room. Car was done at 10:30 and I was driving off the lot at 10:40. Great job!
CARY F., Service Manager from Bentley Hyundai responded on 08/22/2019

Hi Rick,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


TK
Terry K.
Huntsville, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Outstanding service & professional knowledge of their product.
Bentley Hyundai is one of the most efficient and professional automotive dealerships that I have dealt with in my over 50 years of owning and driving cars and trucks. The service writers are well versed in the maintenance of the Hyundai vehicles. The service techs are well trained in their work resulting in a job done well the first time. My appointment was at 2PM and I was in my car 30 minutes later with a total bill less than expected due to military discount. Thank you!
CARY F., Service Manager from Bentley Hyundai responded on 08/22/2019

Hi Terry,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary


GL
George L.
Tuscaloosa, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Quality service and pleasant employees.
I appreciate that the service department is open on Saturday. The service department does a great job in a timely manner. They also do a nice wash and vacuum job.
CARY F., Service Manager from Bentley Hyundai responded on 08/21/2019

Hi George,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


SH
Sarah H.
Huntsville, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Good service
The employees are helpful and courteous. They service the car efficiently and well.
CARY F., Service Manager from Bentley Hyundai responded on 08/21/2019

Hi Sarah,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


JH
Jarrett H.
Madison, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
A++++ Service!
A++++ Service
CARY F., Service Manager from Bentley Hyundai responded on 08/20/2019

Hi Jarrett,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


RW
Robert W.
Huntsville, AL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
customer service
Stephanie is the BEST.
CARY F., Service Manager from Bentley Hyundai responded on 08/20/2019

Hi Robert,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


LB
Lee B.
Huntsville, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Bentley Hyundai vehicle service
I've brought my 2017 Hyundai Tucson in for service 5 times so far. And so far, I've been very pleased with the overall experience. I can also tell you that I test drove several other vehicle brands before I bought my Tucson and I am still glad I made this purchase.
CARY F., Service Manager from Bentley Hyundai responded on 08/20/2019

Hi Lee,

Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai and we’ll see you for your next service.

Thanks Again,

Cary

 


CB
Chris B.
Athens, AL
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Customer service
Stephanie was such a big help.
CARY F., Service Manager from Bentley Hyundai responded on 08/20/2019

Hi Chris,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


Verified Customer
Brownsboro, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2019 Category: Service
Completed service recalls well
Had three service recalls. I do my own oil changes but they offered a free one with the recall fixes. Nice perk!
CARY F., Service Manager from Bentley Hyundai responded on 08/20/2019

Hi,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary


Verified Customer
New Market, AL
2019 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2019 Category: Service
Convenient
Impressive short wait time
CARY F., Service Manager from Bentley Hyundai responded on 08/19/2019

Hi,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary

 


Verified Customer
Madison, AL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Auto service
Great service
CARY F., Service Manager from Bentley Hyundai responded on 08/19/2019

Hi,
Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary

 


Verified Customer
Toney, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Efficient!
Arrived at my scheduled time and was seen right away. Service took the amount of time expected, and checkout was fast. Very friendly at all points of interaction.
CARY F., Service Manager from Bentley Hyundai responded on 08/19/2019

Hi,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


SN
Susan N.
Athens, AL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Great service
I am always satisfied with Bently. Nathan was wonderful
CARY F., Service Manager from Bentley Hyundai responded on 08/19/2019

Hi Susan,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


Verified Customer
Huntsville, AL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019 Category: Service
Fast, efficient service with pleasant people!
Fast, efficient service with pleasant people!
CARY F., Service Manager from Bentley Hyundai responded on 08/19/2019

Hi,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


SH
Stephen H.
Florence, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Customer service
Sales manager and also service manager lots of help and very knowledgeable
CARY F., Service Manager from Bentley Hyundai responded on 08/17/2019

Hi Stephen,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary


DS
David S.
Madison, AL
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Priorities for life
Great place. Tom Ivey is awesome
CARY F., Service Manager from Bentley Hyundai responded on 08/17/2019

Hi David,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary


PP
Paul And P.
Harvest, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Thorough Work
Stephanie did great taking care of the service on my car. She provided a loaner car for a few of the days my car was being serviced. She did great keeping me informed and answering questions.
CARY F., Service Manager from Bentley Hyundai responded on 08/16/2019

Hi Paul and Pearson,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


RF
Rex F.
Gurley, AL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2019 Category: Service
Better than exspected
Everything was great
CARY F., Service Manager from Bentley Hyundai responded on 08/16/2019

Hi Rex,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary


LT
Larry T.
Huntsville, AL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
They serviced my car and added a free car wash...
Chris was my representative and he was courteous, personable and professional. My car was serviced in a very timely manner. I had just recently purchased my new Hyundai and this was my first scheduled service. We really like our new Tucson and our first service visit was a positive one.
CARY F., Service Manager from Bentley Hyundai responded on 08/16/2019

Hi Larry,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary