Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,046 Reviews)

ReScore Reviews™ (125)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
96% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
Madison, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020 Category: Service
Quick and efficient service
I would not go anywhere else for car service. I NEVER have to sit and wait for a scheduled appointment, Bentley Hyundai is always on time!

Verified Customer
Huntsville, AL
2017 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020 Category: Service
Friendly Folks
Always friendly employees every time I walk in. Smiling faces as usual.
CARY F., Service Manager from Bentley Hyundai responded on 01/18/2020

Hi,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary
 


Verified Customer
Madison, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020 Category: Service
Always reliable
Nathan took great care of me for my last service. I’ve owned Hyundais for over 10 years and we count on Bentley Hyundai for great customer service and care. They deliver every time!
CARY F., Service Manager from Bentley Hyundai responded on 01/18/2020

Hi,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.
 
Thanks Again,
 
Cary


JD
Joel D.
Huntsville, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Service
The People
Had my car towed in about 5 pm and the next morning by 10 am it was fixed and ready to go.
CARY F., Service Manager from Bentley Hyundai responded on 01/18/2020

Hi Joel,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary


GR
George R.
Decatur, AL
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Service
Bentley Hyundai Service
Service has been excellent
CARY F., Service Manager from Bentley Hyundai responded on 01/17/2020

Hi George,

Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai and we’ll see you for your next service.

Thanks Again,

Cary


ET
Eugene T.
Athens, AL
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Service
Takes time to insure safety of vehicle
Really like Stephanie and the effort she puts into customer care.
CARY F., Service Manager from Bentley Hyundai responded on 01/17/2020

Hi Eugene,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


Verified Customer
Huntsville, AL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Great Service
On time knows the vehicle great people
CARY F., Service Manager from Bentley Hyundai responded on 01/14/2020

Hi,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


TK
Terry K.
Huntsville, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Excellent Service with Stephanie Smith & Great Mechanic
Our 2015 Hyundai Sonata has had a clutch problem that showed up in the first 12,000 miles and we took it in for reprogramming, driveability and jerking problems after the initial visit. Hyundai has revised the clutch replacement parts 2-3 times over a five year period. The January 2020 visit was set up by Stephanie based on the estimated delivery of the latest clutch kit. The clutch has to reprogrammed after the clutch plates are replaced. The mechanic that worked on our car has been trained and is experienced in this very detailed and exacting work. The car performs much better than even when it was delivered when new. Stephanie was genuinely concerned about fixing the problem and stayed after it till it was satisfactorily completed. An excellent representative of a great car company (Hyundai USA) and a great dealership Bentley Hyundai of Huntsville, Alabama. Thank you for your well trained, motivated and personable service people.
CARY F., Service Manager from Bentley Hyundai responded on 01/14/2020

Hi Terry,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary

 


DD
Donal D.
Athens, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Excellent Service
Brought my car into the shop and was repaired within an hour. Highly recommend!
CARY F., Service Manager from Bentley Hyundai responded on 01/14/2020

Hi Donal,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


WS
Will S.
Huntsville, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Good service
Friendly and helpful
CARY F., Service Manager from Bentley Hyundai responded on 01/14/2020

Hi Will,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


WB
Willard B.
Madison, AL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Everyone is friendly and helpful.
My 2013 Santa Fe has held up well, and I have received good service with the dealer and service members.
CARY F., Service Manager from Bentley Hyundai responded on 01/14/2020

Hi Willard,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


WW
Willie W.
Madison, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020 Category: Service
Great service department
I always have a good experience when servicing my vehicle. The advisors are always courteous and helpful
CARY F., Service Manager from Bentley Hyundai responded on 01/13/2020

Hi Willie,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary

 


MA
Mirza A.
Huntsville, AL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020 Category: Service
Amazing service.
Thanks to Nathan for amazing service
CARY F., Service Manager from Bentley Hyundai responded on 01/13/2020

Hi Nathan,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


LK
Lynn K.
Huntsville, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2020 Category: Service
great experience
Bentley Hyundai is such a pleasant experience. Employees are very friendly and supportive. Maintenance was on schedule and finished in a normal amount of time. I will return for my next maintenance and have told many friends about my wonderful Sante Fe and super good dealer!
CARY F., Service Manager from Bentley Hyundai responded on 01/12/2020

Hi Lynn,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,
 “We Make It Happen”.
 
Thanks Again,
 
Cary
 


TB
Thomas B.
Harvest, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020 Category: Service
Great Service
I know that I sound like a broken record. but like always I received great service. I was in and out in little over an hour. I came in for my 52500 service on my car. They always make me feel at home and always go above and beyond.
CARY F., Service Manager from Bentley Hyundai responded on 01/11/2020

Hi Thomas,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.
 
Thanks Again,
 
Cary