Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(709 Reviews)

ReScore Reviews™ (16)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
93% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


YM
YVONNE M.
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017 Category: Service
Great wait time!
Everything done in a short timely manner.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 10/12/2017

Good afternoon and thank you for the great survey, on be half of the Bert Ogden family.


HS
Hanna S.
Harlingen, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017 Category: Service
Attentive and timely service
The scheduled service was done in a very timely manner and by very professional staff.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 10/06/2017

Good afternoon and thank you for the great survey.


PG
Pedro G.
Harlingen, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/05/2017 Category: Service
service
Good
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 10/06/2017

Good morning and thank you for the survey.


Verified Customer
Weslaco, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2017 Category: Service
Great experience!
The staff was knowledgeable and friendly. My vehicle was seviced quickly and efficiently. I did have an extensive wait for my car to get serviced.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 10/04/2017

Good morning and thank you for the survey.


MT
Miguel T.
Santa Rosa, TX
2014 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017 Category: Service
Great atmosphere!
And awesome people that work there with great attitude!
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 09/28/2017

Good afternoon and thank you for the great survey, on behalf of all the Bert Ogden family.


JC
Jecoa C.
Harlingen, TX
2014 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017 Category: Service
Every one is very friendly and helpful
Yes most definitely
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 09/28/2017

Good afternoon and thank you for the survey, on behalf of all the Bert Ogden family.


RB
Raquel B.
Brownsville, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/28/2017 Category: Service
poor work
took in to replace leather seats and door latch recall. door panels and seat lever were not put in correctly. still waiting for call for mirror covers that they said they had to order
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 09/28/2017

Good afternoon thank you for the survey, someone will contact you when parts arrive.


RO
ROGELIO O.
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017 Category: Service
Great service.
Always a great experience getting my car serviced.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 09/27/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


ER
ENRIQUE R.
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2017 Category: Service
Excelent Service
Great customer service
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 09/25/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


CM
Cynthia M.
Harlingen, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017 Category: Service
Great Service
Clean waiting room, they have coffee, cookies & popcorn to enjoy while watching TV.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 09/19/2017

Good afternoon and thank you for the great survey.


Verified Customer
Harlingen, TX
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2017 Category: Service
Polite and efficient
Great job
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 09/18/2017

Good morning and thank you for the great survey.


AC
Anabel C.
Harlingen, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2017 Category: Service
2017 Used Car
I was happy that I was able to purchase another car without trading my SUV! YAY!
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 09/18/2017

Good morning and thank you for the great survey


SL
Serina L.
Harlingen, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2017 Category: Service
Awesome job
Great job
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 09/13/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


RM
Raul M.
San Benito, TX
2012 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017 Category: Service
Positive experience
Greeted at the door, wait time wasn't bad, price was good
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 09/12/2017

Good morning and thank you for the great survey.


FT
Florinda T.
Harlingen, TX
2004 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2017 Category: Service
There were no pop corns. Great Coffee !!!
Good Service
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 09/08/2017

Good morning and thank you for the survey.