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Bob's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,262 Reviews)
97
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We welcome the chance to earn your trust with our long-standing reputation for excellent customer service and quality automotive care. We welcome the chance to earn your trust with our long-standing reputation for excellent customer service and quality automotive care.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(605) 342-1982
Visit Website
Closing in 15 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1027 Farlow Ave Rapid City, SD 57701
Get Directions
Bob's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,262 Reviews)
Write a Review
Recent Reviews
KF
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KEVIN F.
Rapid City, SD
Ford Econoline Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Absolutely Positive!
Very satisfied, as usual. A great team at Bob's Auto Service.
Verified Customer
Rapid City, SD
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Very knowledgeable and dependable. They always keep you informed of any issues with your vehicle.
Very knowledgeable and excellent work. They keep you informed of anything they find. Great place
DA
DAVE A.
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2025
verified customerVerified Customer
8
Distributor for 96 f-150
Y'all figured it out pretty good
Verified Customer
Rapid City, SD
Jeep Wrangler
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2025
verified customerVerified Customer
10
specific recommendations and their reasons
Explained the servicing needed. Provided recommendations on ways gas mileage might be improved. Explained everything they would be doing. Advised on what to watch for and what might need to be repaired next.
RR
ROBB R.
Rapid City, SD
GMC Safari Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Great work by great mechanics.
I wanted to get the van I’ve owned for 23 years repaired. Bob’s Auto was able to do the necessary work and find the parts necessary. I’m a happy guy to have my van in good shape.
JT
JOHN T.
Rapid City, SD
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
8
2012 Expedition pre-trip check
We've been taking vehicles to Bob's Auto since we moved to the Rapid City area in 2015. They do good work and are trustworthy, not rip-off artists like some other auto repair outfits. Their honesty and getting repairs done efficiently and in a timely manner speaks volumes for their service. Also, if NAPA says they're good guys, they're good guys. I'd recommend them to anyone.
TH
TINA H.
Rapid City, SD
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Awesome service
Service was great and professional. I have always taken my vehicles to Bobs auto and always have had great service. That means a lot to a woman. I always send people to Bobs auto.
BS
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Bill S.
Rapid City, SD
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Great service
Steve and the boys at Bob's Auto did it again. They had my Suburban back on the road in a flash.
Great service at fair price!
GP
GREG P.
Nemo, SD
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
My 1st ever appointment with Bob's Auto!
Professional handling of my requests and satisfactory outcome of my service and work performed! Friendly and helpful personnel!
ST
STEVEN T.
Rapid City, SD
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Great job
As always Bobs Auto does another great job servicing and taking care of my truck!!!
ML
MARLIS L.
Rapid City, SD
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Bob's Auto Service
I feel comfortable with this garage. They are honest and let you know what is going on with your vehicle. Always have been very satisfied.
WM
WALTON M.
Rapid City, SD
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Awesome, quick friendly experience
All the guys at Bobs Auto are extremely friendly and willing to help no matter what the circumstances to get my vehicle through the shop with no hassle and no frustration. Always a great brunch of guys and extremely helpful
AR
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ANTHONY R.
Rapid City, SD
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Honest, Thorough, and Helpful
This team always lets me know what the have found and what they did. Questionable items are differed to my choice - no arm twisting. I like that. Always my go-to team for any vehicle I have control over (and I always recommend them).
Verified Customer
Rapid City, SD
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Brake work
Found the problem quickly and timely fix. Fair price. Best shop in town.
JH
JIM H.
Rapid City, SD
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Quick check up
I have always taken my vehicles to Bob’s, I trust their work and advice. Their service has been excellent and I appreciate their work ethic!
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