Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

898 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


DL
DEBBIE L.
Lincoln Continental
Verified Customer
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09/06/2012
Customer Service - John
He was EXTREMELY nice and so very honest. Trust me, we have talked about your business to everyone bragging about it. We will be back. Thanks so much.

LW
LESLIE W.
Ridgefield, WA
Jaguar S-Type
Verified Customer
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09/01/2012
Excellent & Attentive Customer Service
Took my car to the shop for an oil change and for the real brake lamp to be replaced. It was completed in a timely manner and was ready for pick-up before the time expected.

RD
ROSEMARY D.
Ridgefield, WA
Jeep Grand Cherokee
Verified Customer
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08/28/2012
Great Job!
John was great. The car was ready when he said it would be. We will be regulars at Bob's.

DH
DAN H.
Ridgefield, WA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2012
dependable and honest
Always feel good about my treatment at Bob's

Dan

JP
Jake P.
Ridgefield, WA
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2012 Category: Service
Jake said he thought this business did good.
This review was collected via phone interview by Customer Research Inc.

DS
Dameion S.
Ridgefield, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2012 Category: Service
Spoke with Sarah. She stated she was happy with the work. They went above her expectations and did the work quickly.
This review was collected via phone interview by Customer Research Inc.

VA
Vicente A.
Vancouver, WA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2012 Category: Service
Vicente said the business had good service.
This review was collected via phone interview by Customer Research Inc.

DW
Dorotha W.
Ridgefield, WA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2012 Category: Service
Dorotha said they're very friendly and professional. She said it was a warm atmosphere and that she enjoys the people.
This review was collected via phone interview by Customer Research Inc.

KP
Ken P.
Ferndale, WA
Honda Odyssey
Verified Customer
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08/22/2012 Category: Service
Ken said this business is awesome, wonderful, have great service and this business stayed open late just to make sure they repaired his vehicle correctly. He also said this business takes customer service to the next level.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Ridgefield, WA
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2012 Category: Service
John said this business had fixed the problem with his vehicle when a dealership could not. He stated that he got his vehicle back the same day he had brought it in and he really appreciated that.
This review was collected via phone interview by Customer Research Inc.

JA
Jared A.
Battle Ground, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2012 Category: Service
Spoke with Jane. She said this business is dependable and reliable and only fix what needs to be fixed.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Ridgefield, WA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2012 Category: Service
Mike said he stopped at an unspecified quickie service business following this experience and was told the coolant level was a couple quarts low after asking to have the fluids checked. He stated he had not seen any signs of a leak and speculated it could have been extra air in the system. He will recheck the fluids and contact the business if necessary. The attitudes and personnel were outstanding. This business did really well.
This review was collected via phone interview by Customer Research Inc.

HL
HAROLD L.
Vancouver, WA
Buick Rendezvous
Verified Customer
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08/19/2012
the people
Quick and excellant service whether Bob is there or out.

JW
Joyce W.
Ridgefield, WA
Dodge Stratus
Verified Customer
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08/17/2012 Category: Service
Joyce said Bob has done a lot of good work for her over the years. She said he's honest, his prices are decent, and he provides special care. She said he is very nice to her, she appreciates him, and she's told a lot of people about him. She hopes he stays in business for a long time. The people at this business are good and they are nice to have in a small town.
This review was collected via phone interview by Customer Research Inc.

CV
Camille V.
Ridgefield, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2012 Category: Service
Spoke with Jeff. He said Bob is very fair and knowledgeable. He really takes care of his local customers.
This review was collected via phone interview by Customer Research Inc.

VB
VALINDA B.
Ridgefield, WA
MINI Cooper
Verified Customer
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08/08/2012
I trust them to know how to fix my car.
No need to check anywhere else. This place knows their stuff and keeps the cost as low as possible.

MF
MARY F.
Ridgefield, WA
Toyota Matrix
Verified Customer
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08/08/2012
very friendly and available service
I needed an oil change and John said just bring my car in right away--no waiting for an appt. needed. He and Caleb not only changed the oil, but also checked to make sure everything I asked about in the car was working right. They were busy and still happily took such great care of me. Thank u so much.

RC
Ralph C.
Ridgefield, WA
Ford Crown Victoria
Verified Customer
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07/31/2012 Category: Service
Ralph said they've always been good to him. They got the work done.
This review was collected via phone interview by Customer Research Inc.

PS
Phyllis S.
Ridgefield, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2012 Category: Service
Phyllis said that he has always taken good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Mitch S.
Battle Ground, WA
Chevrolet Caprice
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2012 Category: Service
Mitch said the staff performed $900 worth of work, but he failed to complete 1 portion of the service. He completed all the services, except the oil change service. He had to make arrangements to get his oil change service the next day, and he did complete the oil change service at no charge. He sure would recommend the business for services.
This review was collected via phone interview by Customer Research Inc.