Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

870 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


RP
RON P.
Ridgefield, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2012
Fixes the problems and doesn't invent any
I had a couple of concerns about the car. Bob's crew fixed them by tightening something and cleaning something. They didn't replace anything that didn't need to be replaced.

GD
Greg D.
Ridgefield, WA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2012 Category: Service
Greg said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JV
Joe V.
Ridgefield, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2012 Category: Service
Spoke with Laurie. She said the business worked hard to do what she wanted. The business didn't try to sell her anything she didn't need.
This review was collected via phone interview by Customer Research Inc.

LW
Leslie W.
Ridgefield, WA
Jaguar S-Type
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2012 Category: Service
Leslie said this business contacted her when she needed and they explained everything to her understanding. They are cost effective when they are doing the repairs.
This review was collected via phone interview by Customer Research Inc.

KM
Kristie M.
Ridgefield, WA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2012 Category: Service
Kristie said the business did a really good job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RS
Rob S.
Ridgefield, WA
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2012 Category: Service
Spoke with Tina. She said this facility is local. They are close by and she was referred by a friend.
This review was collected via phone interview by Customer Research Inc.

DB
Dennis B.
Ridgefield, WA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2012 Category: Service
Dennis said that the business has always been helpful and has serviced his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

VB
VALINDA B.
Ridgefield, WA
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2012
Mini says Thanks
The best as always. Thanks you guys.

NF
Nels F.
Ridgefield, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2012 Category: Service
Nels said he received good service.
This review was collected via phone interview by Customer Research Inc.

BL
Bernie L.
Ridgefield, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2012 Category: Service
Bernie said this business did a great job. They fixed a lot of different things that needed to be repaired.
This review was collected via phone interview by Customer Research Inc.

GD
GARY D.
La Center, WA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2012
Service
Will recommend to all my friends I got great service.

JS
JAMES S.
Ridgefield, WA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2012
Bob is great...
As always, we had great service with Bob's Automotive. We brought the car in for an oil change and to fix the blinker. Bob noticed our warranty will be expiring soon, so he took a thorough look at our SUV, and found one small issue. He called the warranty company and confirmed the problem would be covered under our warranty, and he fixed it. I didn't have to deal with any hassle with the warranty company, and he fixed a problem that could have become bigger AFTER my warranty expired. All I did was drop off the car and pick up my car once the car was completed. Very happy with the service. We trust him as our mechanic which is very hard to come by these days. He makes servicing our car hassle free!!!!

SK
SUE K.
Ridgefield, WA
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2012
Saturn
I am always treated great at Bobs. I can come after work in the am, it's fast and no
hassle. Thanks Bob

PH
Pat H.
Ridgefield, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2012 Category: Service
Pat said she really likes Bob. He treats her well.
This review was collected via phone interview by Customer Research Inc.

PJ
PAT J.
Ridgefield, WA
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2012
Buick Regal
Always take my concerns seriously. They make sure my vehiclle is roadworthy. I trust them completely.

MS
Mitch S.
Battle Ground, WA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2012 Category: Service
Mitch said no one is perfect. He wants the business to keep rocking.
This review was collected via phone interview by Customer Research Inc.

PS
Phyllis S.
Ridgefield, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2012 Category: Service
Phyllis said the business does what she wants them to do.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2012 Category: Service
Tim said he was willing to tow the vehicle in and able to get the work done real quick, so he didn't have to wait. It didn't take that long to get the job done. He likes that Bob knows what he's doing. Bob knows what's going on, all his questions get answered, and there's no runaround.
This review was collected via phone interview by Customer Research Inc.

TW
T W.
Ridgefield, WA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2012 Category: Service
T said the experience was fine. He did have to make a return trip for the fuel pump and is happy the business resolved the issue.
This review was collected via phone interview by Customer Research Inc.

BW
Barbara W.
Ridgefield, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2012 Category: Service
Barbara said she was satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

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