Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

834 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


BF
Blas F.
Ridgefield, WA
GMC Yukon XL
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Blas said this business is awesome, he loves their service. Bob is very respectful.
This review was collected via phone interview by Customer Research Inc.

ON
Oliver N.
Ridgefield, WA
Honda Fit
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Oliver said the staff did good work and they were pretty fast. He said he didn't really understand the explanation of one of the issues.
This review was collected via phone interview by Customer Research Inc.

SS
Sean S.
Ridgefield, WA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Sean said the staff did a great job. However there was work done that was not previously approved by him so it cost more than he estimated.
This review was collected via phone interview by Customer Research Inc.

JA
Jennifer A.
Battle Ground, WA
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Jennifer said the business did a great job. Her only issue was that they ordered the parts and finished the work without actually informing her, even though they had said they would let her know before doing anything.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Ridgefield, WA
Subaru Forester
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Robert said he had to return to the facility because the vehicle was still leaking. The issue was quickly resolved.
This review was collected via phone interview by Customer Research Inc.

JA
Jodie A.
Ridgefield, WA
Acura MDX
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018 Category: Service
Jodie said the service provided by the business was well done. However, the atmosphere of the business was outdated.
This review was collected via phone interview by Customer Research Inc.

TE
Tom E.
Ridgefield, WA
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2018 Category: Service
Tom said when he picked up his vehicle it still had a problem.
This review was collected via phone interview by Customer Research Inc.

DC
Dale C.
Ridgefield, WA
Kia Spectra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2017 Category: Service
Dale said the business is great. However, he would have liked for the business to give him an estimate right up front.
This review was collected via phone interview by Customer Research Inc.

JD
Jeremy D.
Ridgefield, WA
Mercury Mountaineer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2017 Category: Service
Jeremy said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Ridgefield, WA
Mazda Protege
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2017 Category: Service
Spoke with Trish. She said she had to take her vehicle back to this business, because the light came back on.
This review was collected via phone interview by Customer Research Inc.

DG
Daniel G.
La Center, WA
Chevrolet Aveo
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2017 Category: Service
Daniel said this business was not able to repair his vehicle. They provided great customer service.
This review was collected via phone interview by Customer Research Inc.

AB
Ashlyn B.
Ridgefield, WA
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Ashlyn said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

DR
DAVID R.
Ridgefield, WA
Pontiac Grand Am
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2017
Quick service close to home
Quick efficient service close to home here in Ridgefield

DM
DAVE M.
Ridgefield, WA
Toyota Sequoia
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2017
The convenience and attention Bob's crew gives.
They did forget to fix the reason the tire light was on...

KM
Kristy M.
Ridgefield, WA
Mazda CX-9
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2016 Category: Service
Kristy said the service at this business was good but the repairs took half a day longer than promised.
This review was collected via phone interview by Customer Research Inc.

HW
Hannah W.
Ridgefield, WA
RAM 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2016 Category: Service
Hannah said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JR
Jennifer R.
La Center, WA
Toyota Matrix
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2016 Category: Service
Jennifer said when she picked up her vehicle, there were some things were left undone. She revisited the business to finish up the other problems. She said she loves this business, and will be going back.
This review was collected via phone interview by Customer Research Inc.

KH
Kimberly H.
Ridgefield, WA
Dodge Stratus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2016 Category: Service
Kimberly said the business she received was the best she has received so far.
This review was collected via phone interview by Customer Research Inc.

SP
SANDRA P.
Ridgefield, WA
Ford Aerostar
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2016
Local Friendly, Experienced, Honest, Service
I would definitely recommend Bob's Automotive to everyone!

AW
Adam W.
Ridgefield, WA
Ford Mustang
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2016 Category: Service
Adam said this business provided decent service.
This review was collected via phone interview by Customer Research Inc.

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