Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

686 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago

Reviews


CF
Carolyn F.
West Chester, PA
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Carolyn said she has always had very good work done at the business. She said everything the staff does is perfect, she trusts them, which is as important as the workmanship, and she has been dealing with them for a long time.
This review was collected via phone interview by Customer Research Inc.

NB
Nicole B.
Kennett Square, PA
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Nicole said she really appreciates how reliable everyone was and the work turned out great. She's been a customer for 16 years.
This review was collected via phone interview by Customer Research Inc.

SY
SCOTT Y.
Downingtown, PA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Boss made a complicated job simple. I took my CR-V to Boss after an initial visit to the dealer. The dealer nearly $2000 to repair the bumper and reset the camera that was malefunctioning after a low speed collision.
Chet promised to fix the situation at the least cost possible. He was good to his word and was able to remount the camera and replace the cracked bumper for far less than the dealer quoted. Just one more example of Boss providing the expertise and willingness to solve the problem without breaking the bank.

LH
Larry H.
Glen Mills, PA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Larry said he is happy with the service the business provided on his vehicle. The staff at the facility are good friendly people.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
West Chester, PA
Scion xD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Work was well done. Car ready when I needed it.
Over the years Boss Automotive has met my service requirements. They let me know when inspections are due and perform the work in a competent fashion.

SK
STACIE-STEVEN K.
West Grove, PA
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Inspection +
Thank you, along with the inspection you made suggestion of work that I can follow-up with at dealership since the car is new and under warranty. I appreciate you keeping a good eye on our cars that is why I have trusted your work for the past 17 years. Steven K.

LB
Lauren B.
West Chester, PA
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Lauren said everyone was extremely friendly.
This review was collected via phone interview by Customer Research Inc.

PP
PEGGY P.
West Chester, PA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Personable and professional
Contacts by phone and in person are always pleasant. Work that is to be completed is explained in a way that I can understand.

DB
Debbie B.
Honey Brook, PA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Debbie said that the staff at the facility treated her well. They were nice and respectful. The vehicle runs well and everything is good.
This review was collected via phone interview by Customer Research Inc.

LC
Linda C.
Exton, PA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Linda said, this business is very fair and honest. She trusts them because they are kind and honest men.
This review was collected via phone interview by Customer Research Inc.

RJ
Ray J.
Coatesville, PA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Ray said the service at this business was good, fast, and exactly what he needed.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Thornton, PA
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Spoke with Pauline. She said they've always been fair, and they finally fixed it. She wasn't over charged.
This review was collected via phone interview by Customer Research Inc.

DL
Daria L.
Downingtown, PA
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Daria said the staff got her an appointment quickly, and they scheduled it at a time that was convenient for her. The price for the service was good.
This review was collected via phone interview by Customer Research Inc.

ZM
ZACH / ALICIA M.
West Chester, PA
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Peace of mind.
Honest, friendly and upfront.

MG
Mr./Ms. G.
Glenmoore, PA
Ford
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04/10/2018
Excellent work, customer service, and communications
Boss Automotive just started servicing my commercial vehicles and I am thrilled with the prices, honesty, customer service, and commitment to quality. Thanks for everything, look forward to working with you guys again in the future.

SK
Skender K.
Norristown, PA
Nissan Armada
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Skender said he's never had any problems with this business.
This review was collected via phone interview by Customer Research Inc.

JA
Jeff A.
West Chester, PA
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
Jeff said they were timely , gave good information and got the job done.
This review was collected via phone interview by Customer Research Inc.

LD
Lena D.
West Chester, PA
Lincoln MKZ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Lena said the employees were personable. They provided good service. The work was fair. The service was at a good price.
This review was collected via phone interview by Customer Research Inc.

FC
Forrest C.
Mohnton, PA
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Forrest said the staff provided very friendly service, did exactly what was needed, and did the work correctly.
This review was collected via phone interview by Customer Research Inc.

AF
Ashley F.
Spring City, PA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Spoke with Ashley's husband. He said this business provided quality service to his vehicle.
This review was collected via phone interview by Customer Research Inc.