Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

755 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago

Reviews


JS
JOANNE S.
West Chester, PA
BMW X5
Verified Customer
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12/11/2018
Ken & Chet
From the moment I first called until I walked out, I was treated with respect and I felt valued. Having just moved from NJ, it is comforting to have a car place I can go to when needed. I felt like family.

LL
LYNN L.
Ephrata, PA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Reliable and honest
Appointment was made quickly due to check engine light. Awesomely honest and reliable shop...I won’t go anywhere else!

RA
RONALD A.
Downingtown, PA
Honda Accord Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Awesome service!
Chet and his team are the best. They are honest, professional and courteous and provide excellent service. It’s great doing business with a local repair shop that does things the right way.

LG
LINDSEY G.
Glen Mills, PA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great customer service!
I appreciate great customer service and this what I received at Boss Automotive.
Thanks!!

MH
Michelle H.
Downingtown, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Michelle said the business always does a good job when she goes there.
This review was collected via phone interview by Customer Research Inc.

MH
Mitzi H.
West Chester, PA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Mitzi said the staff did a good quality job.
This review was collected via phone interview by Customer Research Inc.

RB
R. B.
Elkton, MD
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11/14/2018
Trustworthy and accurate the 1st time
Mr. Hernandez took me as en emergency situation. He located the problem and fixed it for a reasonable price within 1 hr, as we wa it tied in a clean waiting room. His staff also were extremely kind and professional. It starts at the top. Would definitely recommend!

RM
Robert M.
West Chester, PA
Ford Fusion
Verified Customer
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11/14/2018 Category: Service
Spoke to Meghan. She said they have very good service and nice people who work there. They always take good care of her and her vehicle.
This review was collected via phone interview by Customer Research Inc.

SK
SUSAN K.
West Chester, PA
Honda Fit
Verified Customer
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11/10/2018
Happy with my mechanic, I am!
I was referred to Boss over a year ago when my old mechanic moved. While I was not looking forward to starting again, I went with the recommendation and I’ve been glad that I have! Always treated with a genuine smile and great service, I’m just hoping that he doesn’t move away. I highly recommend this garage.

RB
Ronne B.
Elkton, MD
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Ronne said her vehicle had an issue that no business was able to figure out. She's a single mother with a child and she was only able to drive her vehicle in the back roads, due to the problem. She took her vehicle into this facility and the owner checked her vehicle immediately when he heard about her problem. They were personable and professional and were overall, awesome. She told her family about this business because he and his staff were wonderful. Their facility was very clean. It was perfect and for her first time with this business, it was great. She has never had such an amazing experience. They were timely and efficient and professional, and all in a 2 hour frame.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Glen Mills, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Mary said the staff always let her pick up the vehicle after they are closed, and trust her to pay later..
This review was collected via phone interview by Customer Research Inc.

GF
GUY F.
Chester Springs, PA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Trustworthy Friendly Helpful!
Chet and his partners always go out of their way to make sure your car needs are done smoothly and timely. And they never try to upsell you or overcharge!. Trustworthy, so friendly...Just awesome!

MR
MICHAEL R.
Springfield, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Best auto shop
Great service, great staff, always provide quality work at a fair price.

CL
Cara L.
Coatesville, PA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Cara said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JF
JAMES F.
West Chester, PA
Jeep Grand Cherokee
Verified Customer
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10/27/2018
Honest mechanic!!
I brought my car in telling them I need brakes and rotors because another shop told me they were bad but gave me an extremely high price .. not only was Boss less expensive on the brake and rotor job by $300, but he called and was honest and said that the car didn’t actually need brakes and rotors, that my current ones were fine!! I ended up having some other work done that was much more necessary, and the car rides great now. Thanks!

MD
Meghan D.
Glenmoore, PA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Meghan said Ken was awesome. He provided great service.
This review was collected via phone interview by Customer Research Inc.

CH
CHRISTINE H.
Bryn Mawr, PA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Kind, personable, friendly, always honest!
Chet & his crew always take care of me & explain the things that are happening w/ my car! He always looks out for what is best & cost effective as well!

TR
Tyrance R.
MIDDLETOWN, DE
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Tyrance said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

MD
Marco D.
Wayne, PA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Marco said that the business does good work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DM
DAMION M.
Pottstown, PA
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Quick and quality
Boss automotive always provides fast quality service.