Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

484 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 14 days ago

Reviews


NC
NANCY C.
New Castle, DE
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
The People of Brandywine Auto Repair
Excellent customer service, knowledgeable, fair pricing for work completed.

PF
Patricia F.
Hockessin, DE
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Patricia said she appreciates that they keep an ongoing history of all repairs. They are always very helpful explaining the service. They pick her up and drop her off. It is very convenient. She has already recommended them.
This review was collected via phone interview by Customer Research Inc.

AL
Aleah L.
Newark, DE
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Spoke with Robert. He said the business was courteous, very understanding, very informative. They were also very professional.
This review was collected via phone interview by Customer Research Inc.

LP
Larry P.
Newark, DE
Nissan cube
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Larry said he finds the staff to be honest. He really likes the people there and he said he feels he gets what he pays for.
This review was collected via phone interview by Customer Research Inc.

BJ
Brent J.
Wilmington, DE
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Brent said the staff provided good service, communication, and a good price.
This review was collected via phone interview by Customer Research Inc.

UG
Urie G.
Newark, DE
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Spoke with Urie's father. He said the service was excellent and he was pleased.
This review was collected via phone interview by Customer Research Inc.

PK
Philip K.
Newark, DE
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Philip said his vehicle was fixed in a timely manner and at a good price.
This review was collected via phone interview by Customer Research Inc.

TT
TERRY T.
Newark, DE
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2017
Oil Change
I was able to schedule my appointment at a convenient time for me. In addition all items I requested to be looked at were addressed. Items needing my attention in the future were professionally explained to me and no pressure was put on me to have these things taken care of immediately. I appreciate the honestly and professionalism I encounter every time I bring my vehicle in for service. I will return for service in the near future.

MG
Matthew G.
Wilmington, DE
Lincoln MKZ
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/02/2017 Category: Service
Matthew said he is having trouble with his air conditioner again.
This review was collected via phone interview by Customer Research Inc.
Marty K. from Brandywine Auto Repair responded on 09/13/2017

Matt please give us a call if you are having a problem with your air conditioning again. We put dye in the freon when we recharge your ac. If there is a leak somewhere, the ac will stop working again. We can dye check the ac system to see if there is a leak. 


RD
Ross D.
Newark, DE
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Ross said he called this business to ask questions about his service and he was able to get instant answers. They immediately set up an appointment for him to come in. They were able to fix the problem at a fair rate. They gave him good suggestions on options that were available.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Newark, DE
GMC Rally
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Michael said this business knows his vehicle very well and they do a good job.
This review was collected via phone interview by Customer Research Inc.

TS
TERRY S.
Wilmington, DE
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017
Honest and reliable
work on truck done timely and within quote

CP
Claire P.
Washington, MO
Lexus RX 300 Luxury SUV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Claire said this business was really friendly and they explained what they were doing. The price quote was half the amount of what the other business quoted.
This review was collected via phone interview by Customer Research Inc.

PR
Peter R.
Newark, DE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Peter said this business repairs older vehicles. They are friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

BV
Brooklyn V.
Smyrna, DE
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Brooklyn said this business always provides good service when she goes there.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Wilmington, DE
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Jeff said this business has the best service, best quality work, and honest work. He said he believes that the actual bill was under the repair estimate.
This review was collected via phone interview by Customer Research Inc.

TR
TIM R.
Newark, DE
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017
honest and knowledgable
the staff is great to work with. I like they don't try to up sale you on unnecessary things.

AM
Alexa M.
Newark, DE
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Spoke with Jim. He said this business was responsive and they did a fair job.
This review was collected via phone interview by Customer Research Inc.

PK
Patricia K.
Earleville, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017
Fair and honest
Great place to have your vehicle serviced. They do the necessary work and don't tack on a bunch of extras just to make money. Family owned and operated. Clean and comfortable waiting area, with extremely clean restroom. Comfortable for us gals.

CU
Charles U.
Newark, DE
Lexus ES 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2017 Category: Service
Charles said this business is very friendly but they are not fast enough.
This review was collected via phone interview by Customer Research Inc.