Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 155 Reviews )

99% Would Recommend
Latest Review 2 days ago

Reviews


EW
Ed W.
Virginia
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2019 Category: Service
Ed said the way the staff talked and the way they handled it, he was real happy with the service.
This review was collected via phone interview by Customer Research Inc.

KE
KATHI E.
Portsmouth, VA
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2019
Trustworthy
Knowledgeable and trustworthy with great customer service.

CB
CARROLL B.
Portsmouth, VA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2019
Noise Maker is BACK!
Great service, done in a timely manner. Folks were honest about what was wrong and I like how they didnt look for something else to be wrong like a lot of other places. I will definitely be back!

DH
David H.
Virginia
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
David said he was happy with the service. He has used them several times. They've put on a timing belt and water pump. This time they installed a new fuel pump. He'll be back for service again. His vehicle was supposed to be ready the next day. They had to order the part. It took a week for the part to arrive. He should have been offered next day or two day air. It would have been very expensive if he had to rent a vehicle.
This review was collected via phone interview by Customer Research Inc.

BA
BERB A.
Chesapeake, VA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2019
Friendly people great service!
No issues with my service. I would use them again!

MA
MICHAEL A.
Chesapeake, VA
Lincoln MKZ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2019
Fair and honest service
Bill and Dave do a great job. The are knowledgeable, and are fair and honest.

SP
Sylita P.
Virginia
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Sylita said the service was good except she had bolts missing from her hood.
This review was collected via phone interview by Customer Research Inc.

QD
QUINTON D.
Portsmouth, VA
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2019
Car detailed
Vehicle was cleaned very nicely

Verified Customer
Chesapeake, VA
Lexus IS 250
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019
Great Service!
Dropped car off for inspection only 1 inspector present at the time. Great communication and timely completion of my vehicle.

JG
Jeff G.
Portsmouth, VA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2019 Category: Service
Jeff said the business is good but not the best.
This review was collected via phone interview by Customer Research Inc.

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