Reviews
HB
HERBERT B.
Cadillac Escalade
Verified Customer
Customer service and upfront quotes .
The price that I was quoted was very close to the amount My final bill was . The service was as well as I wanted and they keep me informed by phone with anything they thought I needed to know . They also service our fleet of twenty plus vehicles which includes car , trucks , passenger vans and buses .
Recommended
TB
Tristan B.
Virginia
Chrysler 200
Verified Customer
Tristan said everything was good and went smooth.
Recommended
BR
BILL R.
Chesapeake, VA
Ford Explorer
Verified Customer
Reliability and personnel
C & B allow me as the customer to know that I will be notified of car problems and the work required and the time and price to do so. The quality is included. Best car repair in this area.
Recommended
BM
BURT M.
Portsmouth, VA
Honda Pilot
Verified Customer
Place to wait out of the business area
The waiting area is large enough for two or three people to be able to stay away from each other, but early in the day there is a steady flow of people from another business not wearing protective gear. The whole area could use paint and cleaning. Work on vehicle moved along quickly to get to a point of completion or the need to move on when work required more time.
Recommended
MR
Michael R.
Portsmouth, VA
Cadillac SRX
Verified Customer
Michael said he doesn't know about transmissions, but he hit something and it went out . The mechanic told him it was just old and he will be getting a second opinion.
Recommended
RK
ROBIN K.
Ford Edge
Verified Customer
Oil change
Always curious and I only had to wait an hour so I shopped at Lowe's which is walking distance, so the time flew by. This is a reputable auto shop.
Recommended
MT
MALCOLM T.
Suffolk, VA
Ford F-150
Verified Customer
Electric issue with my truck
Even though the problem was not found the technicians continued to look for the issue. I have had work performed there before and have always been satisfied. They only charge me for one hour worth of work even though the truck was there for around 2 weeks. The truck was even detailed when I came to pick it up. The problem was intermittent and not their fault it was not found.
Recommended
AH
Ashley H.
Virginia
Nissan Altima
Verified Customer
Ashley said the service was okay.
Recommended
SE
Steve E.
Virginia
Chevrolet Tahoe
Verified Customer
Steve said this business took 3 days, which was unusual for a water pump. Other than the turnaround time, his vehicle works fine and he is happy.
Recommended
EW
Ed W.
Virginia
Chevrolet Silverado 1500
Verified Customer
Ed said the way the staff talked and the way they handled it, he was real happy with the service.
Recommended
KE
KATHI E.
Portsmouth, VA
Honda Accord Sdn
Verified Customer
Trustworthy
Knowledgeable and trustworthy with great customer service.
Recommended
CB
CARROLL B.
Portsmouth, VA
Dodge Pickup
Verified Customer
Noise Maker is BACK!
Great service, done in a timely manner. Folks were honest about what was wrong and I like how they didnt look for something else to be wrong like a lot of other places. I will definitely be back!
Recommended
DH
David H.
Virginia
Kia Rio
Verified Customer
David said he was happy with the service. He has used them several times. They've put on a timing belt and water pump. This time they installed a new fuel pump. He'll be back for service again. His vehicle was supposed to be ready the next day. They had to order the part. It took a week for the part to arrive. He should have been offered next day or two day air. It would have been very expensive if he had to rent a vehicle.
Recommended
BA
BERB A.
Chesapeake, VA
Toyota Tacoma
Verified Customer
Friendly people great service!
No issues with my service. I would use them again!
Recommended
MA
MICHAEL A.
Chesapeake, VA
Lincoln MKZ
Verified Customer
Fair and honest service
Bill and Dave do a great job. The are knowledgeable, and are fair and honest.
Displaying Review 1 - 15 of 19 in total