Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

293 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


MK
Mathew K.
California
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Mathew said the person he spoke to was really nice, they kept him updated with phone calls when there were delays and about when it was time to pick up the vehicle.
This review was collected via phone interview by Customer Research Inc.

LE
Luis E.
Costa Mesa, CA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Luis said he trusts the staff. They were pretty good and he really liked the service. They were welcoming, fair and trustworthy. It is an amazing business.
This review was collected via phone interview by Customer Research Inc.

NK
Nasia K.
San Juan Capistrano, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Nasia said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LL
Liang L.
California
BMW 4 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Liang said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RK
Rejith K.
Irvine, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Rejith said he was happy with the employee's service.
This review was collected via phone interview by Customer Research Inc.

CC
Calvin C.
Santa Ana, CA
GMC Savana Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Calvin said he had a good experience with this business. The service was finished a head of schedule and the price was good.
This review was collected via phone interview by Customer Research Inc.

JS
Jefferey S.
Mission Viejo, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Jefferey said they're good people
This review was collected via phone interview by Customer Research Inc.

MZ
Maggie Z.
Irvine, CA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Maggie said everything was fine at this business. She recommends them.
This review was collected via phone interview by Customer Research Inc.

KK
KRISTIN K.
Irvine, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Fast and reliable service
I always get consistently great service when I bring my car here. Tim is very friendly and getting an appointment is easy. Customer service is exceptional!

KA
KEVIN A.
Irvine, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Always great service.
Quality service, reasonable price. I have used Cartech on three occasions and will continue when I need vehicle service.

OR
Omar R.
Lake Forest, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Omar said the business was very attentive and helpful.
This review was collected via phone interview by Customer Research Inc.

AV
Adrienne V.
Irvine, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Adrienne said it was really good service. They were quick and followed up with her. They continued to call back and check in with her so she didn't have to call them regarding her vehicle.
This review was collected via phone interview by Customer Research Inc.

FA
Fernando A.
Santa Ana, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Fernando said the employees were helpful. They worked around his schedule for service.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Irvine, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
John said the staff at this business are fairly honest.
This review was collected via phone interview by Customer Research Inc.

CH
Carol H.
Irvine, CA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Carol said the service was impeccable. This business helps her anytime she needs it. She has been dealing with this business a long time. She thanks them for the great years of service.
This review was collected via phone interview by Customer Research Inc.

LD
LINDA D.
Irvine, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Short, sweet, and to the point
Didn't try to sell me anything.

EP
Edzel P.
Mission Viejo, CA
Lexus IS 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Edzel said the business had good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Fairfield, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
great customer service
they fixed the problem I had with A/C quickly and accurately. the staff members were respectful and nice.

JS
Joe S.
Mission Viejo, CA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Joe said this business was more pricey than he expected.
This review was collected via phone interview by Customer Research Inc.

KT
Karthik T.
Irvine, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Karthik said the staff at this business were courteous and prices were reasonable.
This review was collected via phone interview by Customer Research Inc.