Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

250 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


JB
Jorge B.
Irvine, CA
Ford Fiesta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Jorge said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

MV
Marie V.
Chino, CA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Spoke with Adrian. He said the business is good. They finished quickly, and he did not have any problems.
This review was collected via phone interview by Customer Research Inc.

CH
CHUCK H.
Westminster, CA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
Fast and efficient
Thanks Sam. Service made easy.

TB
TOM B.
Irvine, CA
Honda Civic
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07/08/2017
Truly the most honest and fair auto repair shop
I have a 2004 civic which needs repairs from time to time. I moved to California about 6 years ago and I have been taking my car to Cartech Auto service here in Irvine for the past four years now. When I needed my first smog check, I needed a good reliable repair shop so I took it to Car Tech. The car didn't pass the smog test and it easily could have been any number of problems, but Car Tech said it was just an old gas cap that needed replacing. Right then, I knew I had found the good repair shop I was looking for.

Recently, last week my steering wheel was wobbly and I was worried about the car's safety which could have been any number of costly fixes and true to Car Tech's professionalism and honesty, it just needed two new front tires.

As an out of state transplant to California, I have to say, Car Tech's group of professionals have the highest integrity of anyone around and deserve my highest recommendation.

They are the good in good people.

DW
DAVID W.
Irvine, CA
Lexus RX 330
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07/02/2017
Great service
Great service and friendly. I've been coming here for years and always can count on the service team to provide best course of service.

TB
Tracy B.
San Clemente, CA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017 Category: Service
Tracy said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RG
RANDALL G.
Laguna Woods, CA
Mercury Sable
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06/28/2017
Car repair
Staff knowledgable & friendly

ET
Estes T.
Garden Grove, CA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Estes said the fine service at this business was quick.
This review was collected via phone interview by Customer Research Inc.

RH
Rosa H.
Laguna Hills, CA
Nissan Rogue
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06/27/2017 Category: Service
Rosa said her overall experience at this business was great. The service was quick and fast. She called them and they were ready when she got there. She would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

VL
Vladimir L.
Aliso Viejo, CA
Jaguar X-Type
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Vladimir said he was very satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

DM
Dominique M.
Irvine, CA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Dominique said the service was very personable. She was in and out within 30 minutes for her oil change.
This review was collected via phone interview by Customer Research Inc.

SE
Sue E.
Tustin, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2017 Category: Service
Sue said she was happy with the work this business did. Tim and Sam were very friendly.
This review was collected via phone interview by Customer Research Inc.

JM
JESSICA M.
Irvine, CA
Ford Escape
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06/20/2017
Great!
Fast and super friendly staff. It wasn't busy when I was there but they were very attentive.
Sam A., Service Manager from Cartech Auto Service responded on 06/22/2017

Thank you Jessica! We appreciate the opportunity and look forward to seeing you again!


MC
Michael C.
Irvine, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Michael said they did a great job. They found extra problems. They presented them to him and then they fixed it.
This review was collected via phone interview by Customer Research Inc.
Sam A., Service Manager from Cartech Auto Service responded on 06/22/2017

Thank you for the review Michael! We appreciate the opportunity to serve you and look forward to seeing you again!


AD
AMY D.
San Diego, CA
Volkswagen Tiguan
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06/19/2017
Awesome service!
Sam is the best! He remembers me and my car every time, helps get things going right away. He even went to the extra effort of calling my dealership to make sure part of my service wasn't covered by warranty. They really look after their customers and keep me coming back!
Sam A., Service Manager from Cartech Auto Service responded on 06/22/2017

Thank you Amy for your kind review! That was very sweet of you. We apperciate the trust you've given us and the opportunity to help you with your vehicle's needs. Looking forward to seeing you again!


RM
RYAN M.
Irvine, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017
The best as always!
Thanks guys!
Sam A., Service Manager from Cartech Auto Service responded on 06/22/2017

Thank you Ryan! We appreciate the opportunity!


ER
ED R.
Riverside, CA
Kia Soul
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06/15/2017
Customer Service
Thanks for being on top of it.
Sam A., Service Manager from Cartech Auto Service responded on 06/22/2017

Thank you for the opportunity Ed!


SW
SEAN W.
San Clemente, CA
Toyota RAV4
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06/10/2017
Nice, cool guys
Very friendly employees that went out of their way to accommodate my experience.
Sam A., Service Manager from Cartech Auto Service responded on 06/22/2017

Thank you Sean! We look forward to serving you again in the future!


LW
LINDA W.
Irvine, CA
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017
My toyota repairs
Sam is very responsive and always makes a great effort to make things right for me and my old car. Thanks so much!!
Sam A., Service Manager from Cartech Auto Service responded on 06/22/2017

Thank you Linda for taking the time to write this review! We appreciate your trust for all these years!


SC
SEANI C.
Irvine, CA
Lexus GX 460
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
Good Customer Service
Tim and the Sam at Cartech are very professional and courteous. It's not the cheapest place to go, but they always make sure you are a satisfied customer, starting from greeting you with a smile to their commitment to making sure their repair work is with 100% satisfaction.
Sam A., Service Manager from Cartech Auto Service responded on 06/22/2017

Thanks for the review Seani! We always appreciate the opportunity to serve you and continue building trust!


Displaying Review 161 - 180 of 250 in total