Carter Radiator Air Conditioning & Heating Service

Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

(377 Reviews)

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
Latest Review 7 days ago

Reviews


Verified Customer
Little Rock, AR
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
Excellent service
These guys go out of their way to provide an outstanding service experience. While I was waiting, I observed Kandra (office manager and partner) working with a customer to help him come up with the money he needed to get his car repaired. She didn't give him the money or anything, but they came up with a payment plan to help him save up for his repairs. This extra service at no additional cost. That's what caring for customers looks like!

KM
Kayi M.
Sherwood, AR
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Kayi said the business fixed his problem and he always appreciates the great service.
This review was collected via phone interview by Customer Research Inc.

SR
Stanley R.
Little Rock, AR
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Stanley said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BH
Brenner H.
North Little Rock, AR
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Brenner said that the place had such good service, he has another appointment for next week.
This review was collected via phone interview by Customer Research Inc.

AG
Allen G.
Little Rock, AR
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Allen said the employees were good. They were honest. They provided great service.
This review was collected via phone interview by Customer Research Inc.

FD
Fletcher D.
Maumelle, AR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Fletcher said they are really nice people and got the job done right.
This review was collected via phone interview by Customer Research Inc.

LC
Lana C.
Mabelvale, AR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Lana said the staff at this business were easy to deal with, and they fix her radiator quickly.
This review was collected via phone interview by Customer Research Inc.

AR
Arkansas R.
Sherwood, AR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Arkansas said the staff at this business are good people.
This review was collected via phone interview by Customer Research Inc.

DW
Dominique W.
Little Rock, AR
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Dominique said the business is fast. He will be recommending them to other people.
This review was collected via phone interview by Customer Research Inc.

MM
Marcus M.
Little Rock, AR
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Awesome
Great people Great service!

WW
William W.
Little Rock, AR
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
These guys are the bomb
Intelligent diagnostics and honest appraisals on the situation are the best you can ask for. They don’t fix what ain’t broke, but the try their best to get it right.

BS
Bryce S.
Little Rock, AR
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Bryce said this business was able to get him in and out on the same day before a holiday.
This review was collected via phone interview by Customer Research Inc.

CH
Curtis H.
Little Rock, AR
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Curtis said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

BG
Buddy G.
Little Rock, AR
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Buddy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JM
Johnnie M.
Little Rock, AR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Johnnie said the manager is a real people person and he enjoyed his service visit.
This review was collected via phone interview by Customer Research Inc.

KR
Ken R.
Little Rock, AR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Ken said they did what they said they were going to do in a timely manner
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Little Rock, AR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
John said this business answered his questions, and they are responsive and accommodating.
This review was collected via phone interview by Customer Research Inc.

JW
Jazmine W.
Little Rock, AR
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Jazmine said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

NH
Napoleon H.
Little Rock, AR
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Napoleon said the employees provided great service.
This review was collected via phone interview by Customer Research Inc.

DB
Dobie B.
North Little Rock, AR
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Dobie said they were very helpful. She's very, very satisfied.
This review was collected via phone interview by Customer Research Inc.