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Cascade Automotive Services Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,667 Reviews)
95
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

We're a full service facility, handling everything from your cooling needs to general maintenance with competitive rates.Established in 1984, Cascade Automotive Services provides auto repairs to the Grand Rapids area. As a family-owned and operated business, we value your time and strive to provide same-day service whenever possible. We're a full service facility, handling everything from your cooling needs to general maintenance with competitive rates.Established in 1984, Cascade Automotive Services provides auto repairs to the Grand Rapids area. As a family-owned and operated business, we value your time and strive to provide same-day service whenever possible.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(616) 957-0841
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6751 Old 28th St Se Grand Rapids, MI 49546-6923
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Cascade Automotive Services Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,667 Reviews)
Write a Review
Recent Reviews
JR
JOSE R.
Grand Rapids, MI
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2026
verified customerVerified Customer
10
Preventative Maintenance
I cannot recommend Cascade Automotive Service on Old 28th Street enough for their incredible honesty and professionalism. I brought my 2017 Dodge Charger SXT in with a front-end squeak, fully prepared to spend thousands of dollars on a full suspension overhaul. Instead of taking advantage of my budget, their team thoroughly inspected my car, verified that my steering components and struts were completely fine, and saved me over $1,500 in unnecessary repairs. Finding a mechanic shop with this level of integrity is incredibly rare. Instead, they helped me pivot my budget toward necessary, proactive maintenance for my vehicle's mileage. They replaced my water pump, thermostat, belt, battery, and PCV valve, while also replacing the coolant and cleaning the throttle body. The final bill came out perfectly under my budget, and my car is now running beautifully and fully prepped for the winter. If you want a trustworthy team that treats you fairly and only recommends what your car truly needs, Cascade Automotive is the absolute best in Grand Rapids!
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