Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,515 Reviews)

ReScore Reviews™ (46)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JP
Jon P.
Rockwall, TX
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020 Category: Service
Good as usual
Good.
Eugene c., Service Director from Clay Cooley Hyundai Of Rockwall responded on 02/21/2020

“Thank you so much for the great review”

Eugene Clark
Service Director
Eugene c., Service Director from Clay Cooley Hyundai Of Rockwall responded on 02/21/2020

“Thank you so much for the great review”

Eugene Clark
Service Director

BC
Bruce C.
Quinlan, TX
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020 Category: Service
Good service
Good service
Eugene c., Service Director from Clay Cooley Hyundai Of Rockwall responded on 02/20/2020

Thank you for taking the time to complete our survey, and for the five star review. We look forward to helping you with any of your vehicle needs.

 

 

 

Eugene Clark

Service/Parts Director

Clay Cooley Hyundai/Genesis

Direct line  972-722-6428

Fax 972-961-0909

e-mail: eclark@comeseeclay.com

 


MC
Michael C.
Wylie, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020 Category: Service
Phillip in Service Department
Phillip is professional and knowledgeable.
He is definitely customer focused not just to a few but to everyone who walks in.

He is the best!
Eugene c., Service Director from Clay Cooley Hyundai Of Rockwall responded on 02/20/2020

“Thank you so much for the great review”

Eugene clark
Service Director

SS
Steven S.
Royse City, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2020 Category: Service
service
good service
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/17/2020

Thank you for taking the time to complete our survey, and for the five star review. We look forward to helping you with any of your vehicle needs.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com


CB
Christine B.
Mesquite, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020 Category: Service
Awesome service
The service rep who answered was the most helpful, professional and eased my mind so much! My car was on the blink and no other dealership would even get me an appointment. Sam Macababbad answered all my concerns and was so hard working to get my vehicle serviced. I am so very appreciative of his service at Clay Cooley Rockwall! Thank you!
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/17/2020

I wanted to thank you for the Kind words you have for our service department and for your advisor Sam. When our customers leave happy it makes us happy too. We look forward to helping you with any of your vehicle needs.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com


Verified Customer
Forney, TX
2013 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020 Category: Service
great service
great service
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/14/2020

Thank you so much for taking the time to complete our survey and for the five star review. We look forward to helping you with any of your vehicle needs.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com


CG
Curtis G.
Rockwall, TX
2016 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020 Category: Service
service
great service
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/14/2020

Thank you so much for taking the time to complete our survey and for the five star review. We look forward to helping you with any of your vehicle needs.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com


RM
Rachel M.
Mesquite, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020 Category: Service
Service
Had the oil changed in my wife’s Tucson. Sam was very pleasant, even washed my car. The price was comparable to any of the other oil change places. I will definitely return next time.
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/14/2020

Thank you so much for taking the time to complete our survey and for the kind words about our service department, and service member Sam. Sam is a great asset to us and truly cares for his customers. We all look forward to helping you with any of your vehicle needs.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com


JF
June F.
Rockwall, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2020 Category: Service
Caring and proficient
The service is delivered with proficiency and concern to get your vehicle in the best condition possible.
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/10/2020

Thank you so much for taking the time to complete our survey and for the five star review. We look forward to helping you with any of your vehicle needs.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com


Verified Customer
Garland, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/08/2020 Category: Service
Service
Good service
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/10/2020

Thank you so very much for taking the time to complete our survey. I am truly sorry that we were unable to provide you with a five star service visit. It is our mission, and goal to provide no less than a five star service visit each and every time, for our customers. I invite you to please contact me so I can address any issues you may have had. I will be reviewing your appointment with your advisor, and as always we look forward to helping you with any of your vehicle needs.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com


Verified Customer
Quinlan, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020 Category: Service
Oil change
Always a good experience
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/10/2020

Thank you so much for taking the time to complete our survey and for the five star review. We look forward to helping you with any of your vehicle needs.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com


GP
Gina P.
Rockwall, TX
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020 Category: Service
service
GOOD SERVICE
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/10/2020

Thank you so much for taking the time to complete our survey and for the five star review. We look forward to helping you with any of your vehicle needs.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com


Verified Customer
Richardson, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2020 Category: Service
Service
Phillip is working hard to get an issue resolved for me.
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/06/2020

Thank you so much for taking the time to complete our survey and for the five star review. I am sure Phillip will do everything he can to help you and make sure you are taken care of. We care very much about our customers and how they feel about their service visit. We will be in contact soon to resolve all your issues.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com


AV
Albert V.
Heath, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020 Category: Service
Good job
good job
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/06/2020

Thank you so much for taking the time to complete our survey and for the five star review. We look forward to helping you with any of your vehicle needs.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com


DW
Donna W.
Mesquite, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2020 Category: Service
Great Experience
Service Team has the knowledge and are very professional yet personable.
NATHAN A M. from Clay Cooley Hyundai Of Rockwall responded on 02/03/2020

Thank you so very much for the kind words for our service department, an for the five star review. When our customers leave happy it makes us happy too. We look forward to helping you with any of your vehicle needs.

Nathan Myers
Clay Cooley Hyundai Of Rockwall
Parts Manager Hyundai/Genesis
972-722-6365
nmyers@comeseeclay.com