Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

7218 Reviews

ReScore Reviews™ (74)

ReScore
Overall Rating 3.7972981/5Overall Rating 3.7972981/5Overall Rating 3.7972981/5rating 3.7972981rating 3.7972981
Original
Overall Rating 2.2027/5Overall Rating 2.2027/5rating 2.2027rating 2.2027rating 2.2027
92% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


JF
Jarrod F.
Pompano Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Great service with great customer service
I have had great service for 3 years straight
Will always use Hyundai service.

TB
Timothy B.
Boca Raton, FL
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
good job
Brought the car in and every time service completed in a timley manor. Service advisors always polite

RK
Robert K.
Pompano Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
The service
Brian , great service manager

JG
Joseph G.
Pompano Beach, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Mario
a very comftable place and friendly

Verified Customer
Fort Lauderdale, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Ok
Great
Mike S. from Coconut Creek Hyundai responded on 01/21/2019

Thank you for the 5 star review


VI
Victor I.
Pompano Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/21/2019 Category: Service
inefficient drop off
Unfriendly, unorganized drop-off service.
Mike S. from Coconut Creek Hyundai responded on 01/21/2019

I will review with my staff


CO
Carmen O.
Pompano Beach, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
THE BEST SERVICE ADVISER MARIO FELICIANO
Great service...great place...Complete triste to my service advierte Mario Feliciano.
Mike S. from Coconut Creek Hyundai responded on 01/21/2019

Thank you for the 5 star review


VC
Virginia C.
Tamarac, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Served
I took car in for service, I was and am happy,
Mike S. from Coconut Creek Hyundai responded on 01/21/2019

Thank you for the 5 star review


MG
Martin G.
Delray Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
special paint repair
Mel Rivas repaired paint coming off inside door arm grip
Mike S. from Coconut Creek Hyundai responded on 01/21/2019

Thank you for the 5 star review


MS
Marlene S.
Paupack, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
service with a smile and a whole lot more
I can always count on my car being properly serviced when i bring it to Coconut Creek.
Although I am a part time resident. I am a full time loyal customer to this dealership. Thank you, Brian Payne for making my trips for service a pleasant experience.
Mike S. from Coconut Creek Hyundai responded on 01/21/2019

Thank you for the 5 star review


DF
Darwin F.
Pompano Beach, FL
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/20/2019 Category: Service
Service Needs Improvement
I have had two appointments with this dealer. Both times it took over an hour before the service writer greeted me. I was told after the first visit to make my appointment on a day other than Monday or Tuesday which I did the second trip. It still took one hour. I spoke with several clients waiting and I was the only one with an appointment and I was taken in the same order as they were so my appointment made my service visit no faster. I took the time both visits to make an appointment and it did no good.
Mike S. from Coconut Creek Hyundai responded on 01/21/2019

I will review with my staff


SM
Suzanne M.
Pompano Beach, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Fast services
Friendly service
Mike S. from Coconut Creek Hyundai responded on 01/20/2019

Thank you for the 5 star review


JP
Joseph P.
Titusville, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
fixed problem
problem corrected
so far,
keep u posted
Mike S. from Coconut Creek Hyundai responded on 01/19/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


MA
Maria A.
Boca Raton, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Excellent service
I went to the dealer during the week, the service was fast and easy for me. Outstanding customer service! Thank you!
Mike S. from Coconut Creek Hyundai responded on 01/19/2019

Thank you for the 5 star review


MA
Michael A.
Oakland Park, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Stellar Customer Care
Mario Rodriguez, service representative has been our go-to person at the dealership for service. He knows his customers by name, the car they drive and makes one feel welcomed at the dealership. I am an RN who works the overnight shift, and brings my cars to the dealership for routine maintenance after my shift. Mario expeditiously gets my car taken care of with minimal wait time. The area is clean, has freshly made coffee available in a totally relaxing atmosphere. There's never a scowl on a customer's face ah one waits for their car to be ready.
Mike S. from Coconut Creek Hyundai responded on 01/19/2019

Thank you for the 5 star review


AK
Andrew K.
Pompano Beach, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
service writer
Rita the service writer was friendly and helpful.
Mike S. from Coconut Creek Hyundai responded on 01/19/2019

Thank you for the 5 star review


PM
Peter M.
Pompano Beach, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
GREAT
Professional and trouble free. A pleasure
Mike S. from Coconut Creek Hyundai responded on 01/19/2019

Thank you for the 5 star review


Verified Customer
Pompano Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Fixd my problems
Fixed my problems
Mike S. from Coconut Creek Hyundai responded on 01/19/2019

Thank you for the 5 star review


VR
Vincent R.
Boca Raton, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Brian Payne Is The Best
Got me in and out quickly
Mike S. from Coconut Creek Hyundai responded on 01/18/2019

Thank you for the 5 star review


LS
Larysa S.
Boca Raton, FL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great service
Brian Payne is the best!
Mike S. from Coconut Creek Hyundai responded on 01/18/2019

Thank you for the 5 star review