Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 8711 Reviews )

ReScore Reviews™ (81)

ReScore
Overall Rating 3.9012364/5Overall Rating 3.9012364/5Overall Rating 3.9012364/5rating 3.9012364rating 3.9012364
Original
Overall Rating 2.18519/5Overall Rating 2.18519/5rating 2.18519rating 2.18519rating 2.18519
92% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


NC
Neil C.
Boca Raton, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2019 Category: Service
car wash
only problem I was supposed to get a car wash and vacuum.
MIKE S. from Coconut Creek Hyundai responded on 11/24/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


Verified Customer
Pompano Beach, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2019 Category: Service
Make early appointment!
Work was as promised. Make a very early appointment!! I had one for 11AM and there was a waiting room full of people waiting.
MIKE S. from Coconut Creek Hyundai responded on 11/16/2019

Thank you for the 4 star review


Verified Customer
Pompano Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2019 Category: Service
Service
We appreciate the great service 😉👍
MIKE S. from Coconut Creek Hyundai responded on 11/15/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


BV
Brenda V.
Boca Raton, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2019 Category: Service
Convenient service
Only complaint, asked to have the car washed but the trunk and rear bumper were filthy.
MIKE S. from Coconut Creek Hyundai responded on 11/13/2019

Thank you for the 4 star reviewplease let us know how we can earn 5 next time


Verified Customer
Pompano Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2019 Category: Service
okay
okay
MIKE S. from Coconut Creek Hyundai responded on 11/07/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


NC
Nancy C.
Pompano Beach, FL
2016 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2019 Category: Service
Good service!
Very quick service!
MIKE S. from Coconut Creek Hyundai responded on 11/05/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


Verified Customer
Boca Raton, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2019 Category: Service
good visit on a Saturday morning!
Greeted immediately by Dennis Cohen when I pulled into the service aisle and helped by Rebecca Gonzalez, the service advisor, who kept tabs on the oil change and vehicle inspection so both were done in a timely manner.
MIKE S. from Coconut Creek Hyundai responded on 10/30/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


Verified Customer
Pompano Beach, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2019 Category: Service
made an appointment
It did not seem to matter...
MIKE S. from Coconut Creek Hyundai responded on 10/26/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


Verified Customer
FL
2009 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2019 Category: Service
Hyundai Enthusiast
Efficient Device
MIKE S. from Coconut Creek Hyundai responded on 10/16/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


LN
Lourana N.
Tamarac, FL
2014 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2019 Category: Service
Excellent Service
Excellent Service
MIKE S. from Coconut Creek Hyundai responded on 10/02/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


RS
Robert S.
Boynton Beach, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2019 Category: Service
location: professionalism of Mario
see above
MIKE S. from Coconut Creek Hyundai responded on 09/30/2019

I will review with my staff


JG
Jessie G.
Boca Raton, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2019 Category: Service
Routine maintenance
I use Coconut Creek Hyundai from my routine maintenance because they're close to my home and their work is acceptable
MIKE S. from Coconut Creek Hyundai responded on 09/30/2019

Thank you for the 4 star review please let me know if something like this ever happens again it should never happen


WY
William Y.
Fort Lauderdale, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2019 Category: Service
Mr Rivas is GREAT.
Although I live near Rick Case, I rather drive to Coconut Creek for Service
MIKE S. from Coconut Creek Hyundai responded on 09/25/2019

I will review with my staff


Verified Customer
Boca Raton, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2019 Category: Service
Great Service personnel
It was good.
MIKE S. from Coconut Creek Hyundai responded on 09/24/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


LF
Lonza F.
Oakland Park, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2019 Category: Service
Service
Service was performed in a timely manner and staff was very friendly and helpful
MIKE S. from Coconut Creek Hyundai responded on 09/06/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


GW
George W.
Delray Beach, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2019 Category: Service
Timely service as promiced
Forgot to reset service reminder. 2nd time
MIKE S. from Coconut Creek Hyundai responded on 09/03/2019

Thank you for the 4 star review please yet us know how we can earn 5 next time


CZ
Charlotte Z.
Pompano Beach, FL
2014 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2019 Category: Service
Recall software update
The update was apparently completed - service rep just said you're done - no real explanation or details. That said, I would still recommend the dealership.
MIKE S. from Coconut Creek Hyundai responded on 08/27/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


DS
Deborah S.
Pompano Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2019 Category: Service
Service department
I had to return for more service on my vehicle, and I was very pleased with the service. Much better!! Definitely 5 stars!!!!!
MIKE S. from Coconut Creek Hyundai responded on 08/22/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


Verified Customer
Boca Raton, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2019 Category: Service
Maintenance
Service was well done and in a timely fashion
MIKE S. from Coconut Creek Hyundai responded on 08/17/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


Verified Customer
Pompano Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2019 Category: Service
Impersonal and rushed
See above title
MIKE S. from Coconut Creek Hyundai responded on 08/13/2019

Thank you for the 4 star review please let us know how to earn 5 next time