Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 8720 Reviews )

ReScore Reviews™ (81)

ReScore
Overall Rating 3.9012364/5Overall Rating 3.9012364/5Overall Rating 3.9012364/5rating 3.9012364rating 3.9012364
Original
Overall Rating 2.18519/5Overall Rating 2.18519/5rating 2.18519rating 2.18519rating 2.18519
92% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


DR
Denise R.
Boca Raton, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Excellent Service
Pat, my Salesperson and Mark Evans in the Service Department are wonderful.. My overall experience with Hyundai and the team has been perfect. I am on my fourth Sonata and in the near future will be getting my fifth!
MIKE S. from Coconut Creek Hyundai responded on 11/08/2019

Thank you for the 5 star review


Verified Customer
Pompano Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Efficient and professional
Excellent
MIKE S. from Coconut Creek Hyundai responded on 11/07/2019

Thank you for the 5 star review


Verified Customer
Pompano Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2019 Category: Service
okay
okay
MIKE S. from Coconut Creek Hyundai responded on 11/07/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


JT
Juanita T.
Oakland Park, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Mario Feliciano
Great service as usual! Representative Mario in Service was A plus! Always goes the extra mile!!
MIKE S. from Coconut Creek Hyundai responded on 11/06/2019

Thank you for the 5 star review 


JG
John G.
Saginaw, MI
2016 Hyundai Veloster
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/05/2019 Category: Service
Mixed emotions
My first 2 service visits were rated as poor. Communication, after the second visit was non-existent. It was necessary for me to physically drive to Coconut Creek Hyundai the third time to inquire if the part arrived.
This visit was 100% positive.
I had a meeting with Mike the service manager, arranged expeditiously by Abe Levensteim. Mike put the repair on fast track and Abe was terrific during the wait process, having vehicle washed, inspection
of replaced part, and taking care of all the paper work.
In the future, I will ALWAYS ask for Abe when I come for service.
If it were not for Mike and Abe, my continued customer service and purchase needs for my Hyundai would be either King or Delray Hyundai.
MIKE S. from Coconut Creek Hyundai responded on 11/06/2019

I willreview with my staff

MIKE S. from Coconut Creek Hyundai responded on 11/14/2019

Abe has asked me to send you a rescore


CC
Carmine C.
Pompano Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Good Job
Good customer service Rep. took care of all issues and service needs.
MIKE S. from Coconut Creek Hyundai responded on 11/06/2019

Thank you for the 5 star review


NC
Nancy C.
Pompano Beach, FL
2016 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2019 Category: Service
Good service!
Very quick service!
MIKE S. from Coconut Creek Hyundai responded on 11/05/2019

Thank you for the 4 star review please let us know how we can earn 5 next time


Verified Customer
Boca Raton, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Superior, friendly service.
This dealer provides superior, friendly service.
MIKE S. from Coconut Creek Hyundai responded on 11/05/2019

Thank you for the 5 star review


GB
Gloria B.
Pompano Beach, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Have no idea what you want in this space
Before purchasing 2 vehicles at your dealership, the vehicle I purchased in 2001 was a White Hyundai Sonata from West Palm, FL
We kept that vehicle until my 1st purchase at your dealership
I purchased 2 vehicles from the dealership
1st a 2010 Hyundai Sonata.
And then a 2014 Hyundai Elantra
Since 2014, I have gone only to the Service Dept located on 441 State Road 7
Always received great customer service
This time, unfortunately, the cost of repair was a little more than I expected. But it had to be done. So I should be ok for a while
God willing. My mileage is at 10,700. So that is a plus
MIKE S. from Coconut Creek Hyundai responded on 11/05/2019

Thank you for the 5 star review


Verified Customer
Fort Lauderdale, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Great service !
Rita , my service advisor was very kind, informative and professional. Her goal was to get my helped as quickly and efficient as possible. Her knowledge was very helpful.
MIKE S. from Coconut Creek Hyundai responded on 11/04/2019

Thank you for the 5 star review


EC
Edward C.
Boynton Beach, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Service review
the personnel are very helpful
MIKE S. from Coconut Creek Hyundai responded on 11/04/2019

Thank you for the 5 star review


MI
Maneepat I.
Boca Raton, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Great service
Abe is the best 😊
MIKE S. from Coconut Creek Hyundai responded on 11/04/2019

Thank you for the 5 star review


Verified Customer
Pompano Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great service AND quickly performed!
Not counting 'check-in' time, my service problem was fixed in UNDER 35 minutes.
MIKE S. from Coconut Creek Hyundai responded on 11/02/2019

Thank you for the 5 star review


BH
Barbara H.
Pompano Beach, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Good Service
Great staffs
MIKE S. from Coconut Creek Hyundai responded on 11/02/2019

Thank you for the 5 star review


Verified Customer
Boca Raton, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Brian Payne made this 5 stars not the car.
Brian Payne was excellent, He took care of my problem which was 2nd time car had to be brought in due to steering wheel and column replaced.

This was very annoying and stressful and Brian was wonderful in helping me get through this.
MIKE S. from Coconut Creek Hyundai responded on 11/01/2019

Thank you for the 5 star review


RG
Rosemary G.
Pompano Beach, FL
2011 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Great Service
My appointment was going to take longer than expected. Called Lyft and given ride and back to Promenade.
MIKE S. from Coconut Creek Hyundai responded on 10/31/2019

Thank you for the 5 star review


KA
Kevin A.
Boca Raton, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Great Service
Great Service
MIKE S. from Coconut Creek Hyundai responded on 10/30/2019

Thank you for the 5 star review


JG
Jessica G.
Fort Lauderdale, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Brian, the Advisor to BEAT!
He's extremely accommodating and goes above and beyond to provide excellent service!
MIKE S. from Coconut Creek Hyundai responded on 10/30/2019

Thank you for the 5 star review


OB
Oliver B.
Miramar, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Abe was great
The service was fast and efficient great job
MIKE S. from Coconut Creek Hyundai responded on 10/30/2019

Thank you for the 5 star review


Verified Customer
Boca Raton, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2019 Category: Service
good visit on a Saturday morning!
Greeted immediately by Dennis Cohen when I pulled into the service aisle and helped by Rebecca Gonzalez, the service advisor, who kept tabs on the oil change and vehicle inspection so both were done in a timely manner.
MIKE S. from Coconut Creek Hyundai responded on 10/30/2019

Thank you for the 4 star review please let us know how we can earn 5 next time