Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

233 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review about 2 months ago

Reviews


HM
Hope M.
Ocean Springs, MS
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04/25/2018
Outstanding Service
Cole's has been maintaining our Family Vehicles for over 22yrs and will continue as long as I have one!
Excellent Service and Wonderful People!

EF
Edwina F.
Ocean Springs, MS
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02/16/2018
Honest, friendly and helpful with questions
We bring all our cars here to be serviced.,and we have never been disappointed .
Everyone is courteous,and professional ,and it's always a nice time chatting it up at the front desk.😁👍🏽

RA
Robert A.
Vancleave, MS
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Spoke with Becky. She said the staff were fast, friendly, and courteous.
This review was collected via phone interview by Customer Research Inc.

SB
Stewart B.
Vancleave, MS
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Stewart said the team did a good job.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Vancleave, MS
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Jason said the facility was very accommodating. They are close by and he hasn't had any problems or issues during prior visits.
This review was collected via phone interview by Customer Research Inc.
Deanna C. from Coles Service Center responded on 01/19/2018

We here at Cole's Service Center appreciates you letting us be your choice in automotive care. Thank you for your business and the kind words as well. As always give us a call if there is anything we can help you with.

Deanna Cole

SH
STACEY H.
Vancleave, MS
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Flexibility & Involvement
Detailed explanations of issues in simple terms, combined with flexibility of arrangements & involvement in the process makes Cole's easy to approach when needed.
Deanna C. from Coles Service Center responded on 01/19/2018

We here at Cole's Service Center thank you for your business. We appreciate you choosing us to be your choice in automotive care. So glad we could get you taken care of. 

Deanna Cole

RS
Rick S.
Mississippi
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2018 Category: Service
Rick said the business provides good customer service. They were done in a timely manner, and completed the oil change. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Deanna C. from Coles Service Center responded on 01/19/2018

Thank you Rick for your business, and letting us be your choice in automotive care. If we can assist you in any other way please don't hesitate to give us a call.

Deanna Cole

MH
Mike H.
Vancleave, MS
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Mike said Deanna and the rest of the staff are trustworthy.
This review was collected via phone interview by Customer Research Inc.
Deanna C. from Coles Service Center responded on 01/19/2018

As always Mike we here at Cole's Service Center apprciates the business. Thank you for letting us continue to be your choice in automotive care. 

Deanna Cole

TS
TONI S.
Kiln, MS
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018
First time customer...y’all have my recommendation!
Popped in during lunch. Was told it would be twenty mins to get the vehicle back and an hour fifteen for tire alignment. Walked next door for lunch and come back to my vehicle done and ready to go in less time than quoted. Great people skills! Super friendly. Never felt so welcomed or at home in a maintenance shop than I have today. They even have my vehicle back in tip top shape! Already told a handful of people!
Deanna C. from Coles Service Center responded on 01/19/2018

We here at Cole's Service Center would like to thank you for your business. We are so happy that we were able to make you feel right at home. Thank you for your recommendation and your kind words. We look forward to serving you in the future. If you need anything please don't hesitate to call.

Deanna Cole

JK
Jonathan K.
Moss Point, MS
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Jonathan said the business had great service and was very professional. They had good prices and helped him look for the right tire for his vehicle.
This review was collected via phone interview by Customer Research Inc.

KI
KEN I.
Ocean Springs, MS
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018
Honest, Quality Service
It was a pleasure to work with Cole's. Miss Deanna was very professional and the service was first rate. If you're looking for an honest repair shop to care for your vehicle I highly recommend Cole's.

TW
Tom W.
Mobile, AL
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Tom said the staff members provided great service.
This review was collected via phone interview by Customer Research Inc.

RB
Ralph B.
Vancleave, MS
Volkswagen New Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Ralph said the staff members did the job right, with a friendly smile. They provide great service with true southern hospitality.
This review was collected via phone interview by Customer Research Inc.

BS
BEN S.
Vancleave, MS
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017
Fast and great service
Coles did amazing job fixing my car. Fast courteous service and was very knowledgeable to all of my questions and concerns.

NS
Nathan S.
Vancleave, MS
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Spoke with Nathan's wife. She said the business provides excellent service.
This review was collected via phone interview by Customer Research Inc.

RO
Robert O.
Vancleave, MS
Ford Expedition
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017 Category: Service
Robert said the business is very helpful and nice. He stated the prices were a little pricey.
This review was collected via phone interview by Customer Research Inc.

CO
Carl O.
Vancleave, MS
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Carl said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

AJ
Annette J.
Vancleave, MS
Chevrolet Prizm
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Annette said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Vancleave, MS
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
John said he's very satisfied with the service. The business does a very good job and has reasonable prices. He recommends them to anyone who needs vehicle service.
This review was collected via phone interview by Customer Research Inc.

LB
Llareni B.
Vancleave, MS
Toyota Prius c
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Llareni said the employees were fast and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 233 in total