Coles Service Center


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

231 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 27 days ago

Robert A. on 01/23/2018
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Spoke with Becky. She said the staff were fast, friendly, and courteous.
Vehicle: Ford Mustang
Category: Service
Service Date: 01/04/2018
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Stewart B. on 01/23/2018
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Stewart said the team did a good job.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 01/04/2018
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Jason S. on 01/17/2018
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Jason said the facility was very accommodating. They are close by and he hasn't had any problems or issues during prior visits.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/03/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 01/19/2018

We here at Cole's Service Center appreciates you letting us be your choice in automotive care. Thank you for your business and the kind words as well. As always give us a call if there is anything we can help you with.

Deanna Cole
STACEY H. on 01/14/2018
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"Flexibility & Involvement"
Detailed explanations of issues in simple terms, combined with flexibility of arrangements & involvement in the process makes Cole's easy to approach when needed.
Vehicle: Ford Explorer Sport Trac
Service Date: 01/11/2018
Review Created: 01/14/2018 09:38 AM
Deanna C. at Coles Service Center responded on 01/19/2018

We here at Cole's Service Center thank you for your business. We appreciate you choosing us to be your choice in automotive care. So glad we could get you taken care of. 

Deanna Cole
Rick S. on 01/13/2018
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Rick said the business provides good customer service. They were done in a timely manner, and completed the oil change. They did a good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/08/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 01/19/2018

Thank you Rick for your business, and letting us be your choice in automotive care. If we can assist you in any other way please don't hesitate to give us a call.

Deanna Cole
Mike H. on 01/13/2018
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Mike said Deanna and the rest of the staff are trustworthy.
Vehicle: Toyota Avalon
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 01/19/2018

As always Mike we here at Cole's Service Center apprciates the business. Thank you for letting us continue to be your choice in automotive care. 

Deanna Cole
TONI S. on 01/12/2018
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"First time customer...y’all have my recommendation! "
Popped in during lunch. Was told it would be twenty mins to get the vehicle back and an hour fifteen for tire alignment. Walked next door for lunch and come back to my vehicle done and ready to go in less time than quoted. Great people skills! Super friendly. Never felt so welcomed or at home in a maintenance shop than I have today. They even have my vehicle back in tip top shape! Already told a handful of people!
Vehicle: Toyota Sequoia
Service Date: 01/12/2018
Review Created: 01/12/2018 09:14 PM
Deanna C. at Coles Service Center responded on 01/19/2018

We here at Cole's Service Center would like to thank you for your business. We are so happy that we were able to make you feel right at home. Thank you for your recommendation and your kind words. We look forward to serving you in the future. If you need anything please don't hesitate to call.

Deanna Cole
Jonathan K. on 01/11/2018
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Jonathan said the business had great service and was very professional. They had good prices and helped him look for the right tire for his vehicle.
Vehicle: GMC Acadia
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
KEN I. on 01/05/2018
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"Honest, Quality Service"
It was a pleasure to work with Cole's. Miss Deanna was very professional and the service was first rate. If you're looking for an honest repair shop to care for your vehicle I highly recommend Cole's.
Vehicle: Toyota Tacoma
Service Date: 01/04/2018
Review Created: 01/05/2018 06:05 AM
Tom W. on 01/05/2018
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Tom said the staff members provided great service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 12/29/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Ralph B. on 01/04/2018
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Ralph said the staff members did the job right, with a friendly smile. They provide great service with true southern hospitality.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 12/01/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
BEN S. on 12/29/2017
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"Fast and great service "
Coles did amazing job fixing my car. Fast courteous service and was very knowledgeable to all of my questions and concerns.
Vehicle: Honda CR-V
Service Date: 12/28/2017
Review Created: 12/29/2017 08:22 PM
Nathan S. on 12/27/2017
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Spoke with Nathan's wife. She said the business provides excellent service.
Vehicle: Kia Optima
Category: Service
Service Date: 12/19/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Robert O. on 12/27/2017
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Robert said the business is very helpful and nice. He stated the prices were a little pricey.
Vehicle: Ford Expedition
Category: Service
Service Date: 12/21/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Carl O. on 12/26/2017
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Carl said he recommends the business for service.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/28/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Annette J. on 12/26/2017
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Annette said the service provided by this business was good.
Vehicle: Chevrolet Prizm
Category: Service
Service Date: 12/21/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
John F. on 12/26/2017
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John said he's very satisfied with the service. The business does a very good job and has reasonable prices. He recommends them to anyone who needs vehicle service.
Vehicle: Ford Expedition
Category: Service
Service Date: 12/20/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Llareni B. on 12/21/2017
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Llareni said the employees were fast and provided good customer service.
Vehicle: Toyota Prius c
Category: Service
Service Date: 12/14/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Belinda W. on 12/20/2017
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Belinda said the service was great.
Category: Service
Service Date: 12/15/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
SHARI H. on 12/19/2017
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"Great place "
They do great work & very trustworthy. The employees are very nice.
Vehicle: Hyundai Elantra
Service Date: 12/18/2017
Review Created: 12/19/2017 07:38 AM
Displaying Review 1 - 20 of 231 in total