Crest Cadillac Collision Center

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1916 Reviews

ReScore Reviews™ (1)

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 5 months ago

Review for Crest Cadillac Collision Center
Jose F. on 06/20/2012
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jose said it takes too much time and almost 4 weeks. Since he was told it would be ready in 2 weeks, he called and was told it was in the welding area. They told him he would be called in two days, but no one called. He was told they were waiting on parts. When he asked the technician if the tire, rim and sensor needed to be rebalanced, he told him new vehicles from the dealership don't need this, which was a very wrong answer. The lady at the desk was helpful. When he was waiting to pick up his vehicle, he noticed there was limited space for customers to wait and the glassed in repair space was limited. For these reasons, he won't recommend this business.
Category: Collision
Service Date: 06/04/2012
Review Created: 06/20/2012
This review was collected via phone interview by Customer Research Inc.