Crest Cadillac Collision Center

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1916 Reviews

ReScore Reviews™ (1)

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 5 months ago

Review for Crest Cadillac Collision Center
Kelli G. on 10/17/2013
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Kelli said they did not tell her when the vehicle would be ready, but the work took 6 weeks. They replaced a door for her and she was told they forgot to order some of the parts for the door. She was not kept adequately informed because the business did not call her. She said she is unsure if she is satisfied with the estimate because her insurance company paid for it. She was not happy with the communication because she wasn't kept informed about how long the work would take. She would not recommend this facility to others because the service took way too long. She chose this business because her vehicle was in the service department for a month and she decided to have the door done.
Category: Collision
Service Date: 10/12/2013
Review Created: 10/17/2013
This review was collected via phone interview by Customer Research Inc.