Crest Cadillac Collision Center

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1916 Reviews

ReScore Reviews™ (1)

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 6 months ago

Review for Crest Cadillac Collision Center
Sarla P. on 11/06/2014
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sharla said she was disappointed with the experience because she would call the representative handling the repair five or six times and then had to call the manager before she would have her call returned. She said the outside of the vehicle had been washed although hand prints were left on the inside where it had been worked on. She was called late on a Friday and told she could pick up her vehicle but she was not able to until the following Monday. Due to problems with having her calls returned she was not kept informed during the repair to her satisfaction. As a result of this visit and the customer service she received, she would not recommend the facility to others.
Category: Collision
Service Date: 10/31/2014
Review Created: 11/06/2014
This review was collected via phone interview by Customer Research Inc.