Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

259 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


EE
Edwin E.
Waco, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Edwin said the staff are courteous and prompt. The business has quick service.
This review was collected via phone interview by Customer Research Inc.

TF
Tyler F.
Waco, TX
Audi S4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2019 Category: Service
Tyler said he was satisfied with everything. The employees were patient, genuine people and he appreciated their honesty.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Great service!
Great service...the total of the bill was lower than the estimate!

Verified Customer
Waco, TX
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Knowledgeable staff, Honest repairs, honest prices.
I found myself at Cunningham Brothers, after a bad experience, and wrong diagnosis by another repair shop. These guys diagnosed my vehicle at no charge, found the real problem, gave me an estimate (saved me 500.00 I would have paid at the other repair shop) and a repair time quote. Not only did they stay on budget, but also stayed on the time quote as well, Wich was important to me, due to working 13 hours a day. I won't take my vehicles anywhere else. Awesome guys.

JP
Jim P.
Waco, TX
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Jim said the service was good. He said they do a good job and have a good reputation.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Waco, TX
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2019
You fixed a fuel problem would you charge me for the diagnosis I thought if you fix the problem you don’t get charge of the diagnosis but you didn’t fix the headlight but the windshield wipers
You fix the fuel problem thanks but you forget to do the headlights in the windshield wipers and you charge me for the diagnosis I thought if you fix the problem you don’t get charge for the diagnosis on time charge for diagnose if you don’t fix the problem I was charged $52 for the diagnosis place to fix the problem on the fuel issue

RM
Royce M.
Waco, TX
Lincoln Mark LT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Royce said he got along pretty good with the owner, and everything was pretty well done. They did a good job.
This review was collected via phone interview by Customer Research Inc.

TJ
Tyler J.
Texas
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Tyler said the gentleman at the front desk was very personable. They had a great conversation. The inspection was done in 15 minutes.
This review was collected via phone interview by Customer Research Inc.

JF
Jeff F.
Texas
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Jeff said the employees were thorough. They were very nice. They provided service in good time. They completed service quickly.
This review was collected via phone interview by Customer Research Inc.

EG
Ephraim G.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Top mechanics in town!
Ezra Cunningham went out of his way to listen to my history and understand what the problem was with my 2011 Chevy. Then he fixed it! So 5 stars for service and quality work!

MH
Michael H.
Waco, TX
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019 Category: Service
Michael said he had no real issues. They said the axle work would be done in a week, which he thought was a good amount of time for the job.
This review was collected via phone interview by Customer Research Inc.

JM
Jacob M.
Waco, TX
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Jacob said the service was really good.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Lacy Lakeview, TX
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
David said they are hard to get in there with the Monday through Friday 9am to 5pm hours, but he makes arrangements, because they are worth it.
This review was collected via phone interview by Customer Research Inc.

RL
Ruby L.
Waco, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Ruby said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

GT
George T.
Waco, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
George said the staff was very quick, honest, good and trustworthy.
This review was collected via phone interview by Customer Research Inc.

RM
Ricardo M.
Waco, TX
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Ricardo said the service is always good.
This review was collected via phone interview by Customer Research Inc.

AA
Aaron A.
Waco, TX
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Aaron said they did what he asked them to do in a reasonable time.
This review was collected via phone interview by Customer Research Inc.

GR
George R.
Waco, TX
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
George said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

PK
Peggy K.
Elm Mott, TX
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Peggy said the work was really good and the staff did a really nice job, better than other places she's been. They are really nice people and explained everything to her. She would take her vehicle back there.
This review was collected via phone interview by Customer Research Inc.

ST
Steven T.
Waco, TX
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Steven said the business is fair.
This review was collected via phone interview by Customer Research Inc.

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