Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

247 Reviews

98% Would Recommend
Latest Review 16 days ago

Reviews


DR
David R.
Lacy Lakeview, TX
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
David said they are hard to get in there with the Monday through Friday 9am to 5pm hours, but he makes arrangements, because they are worth it.
This review was collected via phone interview by Customer Research Inc.

RL
Ruby L.
Waco, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Ruby said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

GT
George T.
Waco, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
George said the staff was very quick, honest, good and trustworthy.
This review was collected via phone interview by Customer Research Inc.

RM
Ricardo M.
Waco, TX
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Ricardo said the service is always good.
This review was collected via phone interview by Customer Research Inc.

AA
Aaron A.
Waco, TX
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Aaron said they did what he asked them to do in a reasonable time.
This review was collected via phone interview by Customer Research Inc.

GR
George R.
Waco, TX
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
George said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

PK
Peggy K.
Elm Mott, TX
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Peggy said the work was really good and the staff did a really nice job, better than other places she's been. They are really nice people and explained everything to her. She would take her vehicle back there.
This review was collected via phone interview by Customer Research Inc.

ST
Steven T.
Waco, TX
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Steven said the business is fair.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
Waco, TX
Ford Econoline Wagon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/11/2018
Reeled like bate and switch
My 1999 Ford E 250 van was running rough. The code on the trouble light said there was an issue with cylinder #2. The quoted me $55 to trouble shoot the problem. Then they came back and said it would be another $100 to find the problem. They measured voltages and ohmed wires all to find that the fuel injector needed to be replaced. Bottom line it was over $450 to fix the problem. Wow really just be aware that it cost lots to do simple things.

DL
Dennis L.
Williams, AZ
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Dennis said he was very pleased though the work took longer than he thought it would. The staff were honest, treated him fairly and got the transmission fixed.
This review was collected via phone interview by Customer Research Inc.

SE
Somebody E.
Waco, TX
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/05/2018
Not sure what the hype is about.
They are okay, but I didn't have the greatest experience. The job they ended up doing was fine I guess. It was a little pricey after checking around with other shops about the work done. And it was a little weird going there for a first time. They were too busy the first day I brought it in, so I came back the next day. I left it, and they didn't have a lot in front of me that day, but it still seemed like they took their time getting to it to diagnose and repair. Then they didn't even get to it that day but instead the end of the day after that. And they didn't even get to the repairs until near the end of the third day there, finishing mid day 4 of it being there.

It seems that a lot of service type businesses take their vans and trucks there, so maybe those guys just always have precedence over regular people off the street. They were fine as far as work done, but I probably wont go back there. Why go back if takes them almost a work week for what is maybe a 5-6 hour job. I have no idea why they get such high ratings, and people rave about them.

RR
Rolando R.
Texas
Scion FR-S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Rolando said had to wait a little longer for a part then expected.
This review was collected via phone interview by Customer Research Inc.

VC
Veronica C.
Waco, TX
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Professional
Very professional people performed an outstanding job in a timely fashion.Answered each and every question would recommend to anyone

KK
Karen K.
Woodway, TX
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Karen said that the place was quick, efficient, took care of the problem and did a good job.
This review was collected via phone interview by Customer Research Inc.

BH
Belinda H.
Waco, TX
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Belinda said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

DW
Darlene W.
Waco, TX
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
As always, friendly, knowledgeable and very helpful.
I can trust the information provided to me is HONEST!! I don't have to worry about hidden charges or wrong diagnosis. Regardless of my car problem, they have always suggested another option, if there was 1. I DEFINITELY RECOMMEND THE FRIENDLY AND KNOWLEDGEABLE ASSOCIATES AT CUNNINGHAM BROS.

TT
Timothy T.
Waco, TX
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Timothy said this business has always given him the best service in the local area. The technicians have always been very responsive to his telephone calls. They have always done excellent work. He has nothing but the highest compliments to this business.
This review was collected via phone interview by Customer Research Inc.

JW
Joel W.
Texas
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Joel said he received quick service that was completed in the same day.
This review was collected via phone interview by Customer Research Inc.

WA
William A.
Woodway, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
William said that he had no issues and everything went well.
This review was collected via phone interview by Customer Research Inc.

SP
Shelby P.
Fort Worth, TX
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Shelby said the job was done quickly and for a good price.
This review was collected via phone interview by Customer Research Inc.

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