Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(3,186 Reviews)

ReScore Reviews™ (107)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
98% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


MM
Michael M.
New Lenox, IL
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020 Category: Service
Great service, professional work
Went for scheduled maintenance and it was done when they promised. I will take my car here again!
JOHN W W., service manager from D'Arcy Hyundai responded on 07/11/2020

Michael,

Thanks for your feedback, glad to hear your service was quick and we exceeded your expectations!

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

RL
Robert L.
Joliet, IL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020 Category: Service
Great service
arrived a little early for my appointment..was in and out in 30 minutes..great job
JOHN W W., service manager from D'Arcy Hyundai responded on 07/09/2020

Robert,

Thanks for sharing, glad to hear your service was quick and to your satisfaction. 

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

KL
Karen L.
Crest Hill, IL
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020 Category: Service
Really happy with my new car and D’Arcy Hyundai
Everything has been very positive so far. I have been telling everyone about D’Arcy and my happiness.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/09/2020

Karen,

We appreciate your feedback, we are happy to hear you love your new vehicle and we exceeded your expectations. Thanks for sharing! 

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Joliet, IL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Friendly Courteous Staff.
Friendly courteous staff provided excellent service in a timely manner.
Very accommodating and comfortable waiting area.
A welcoming environment .
JOHN W W., service manager from D'Arcy Hyundai responded on 07/09/2020

It is our commitment to provide a safe and comfortable area while your at D'Arcy Hyundai as well as great customer service. We always strive to exceed your expectations with every visit. 

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

PE
Patty E.
Plainfield, IL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020 Category: Service
Excellent dealership
Always excellent
JOHN W W., service manager from D'Arcy Hyundai responded on 07/06/2020

Patty,

We appreciate you taking time out to let us know how we are doing.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

DE
Darlene E.
Romeoville, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020 Category: Service
Dependable and first rate
I cannot thank Carl and his team for the wonderful service i received. They made sure my car was operating at its peak performance
JOHN W W., service manager from D'Arcy Hyundai responded on 07/06/2020

Darlene,

We appreciate your feedback regarding your recent D'Arcy Hyundai visit. We value your business and will continue to do our best to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Joliet, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Fit for the job
They have always done a fantastic job of getting things taken care of in a quick and professional manner. Quality is top notch. They are better than the dealership I originally purchased my car from.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/05/2020

We very much appreciate your kind comments regarding you service experience at D'Arcy Hyundai. Our goal is to exceed your expectations with every visit. Thanks for your continued patronage!

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

MN
Michele N.
Plainfield, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Prompt, Friendly Service
I have always received prompt, friendly, excellent service from D'arcy. And who doesn't love the car wash.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Joliet, IL
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Amazing
Always so kind and knowledgeable. Quick and get the job done right!
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

Tanya,

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

RI
Ryan I.
Plainfield, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Awesome Service!
The people at Darcy Hyundai are always professional and take care of our vehicles. Thank You!
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

Ryan,

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Diamond, IL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Excellent Service
Excellent service as always. Highly recommend
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

AS
Alix S.
Coal City, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Friendly staff
Always a pleasant place. Love the service.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

Alix,

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

ET
Ed T.
Romeoville, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Oil change
Quick n easy!
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

Ed,

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Minooka, IL
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Great Service Visit!
Fantastic service experience from start to finish. Carl greeted me on my phone appointment call and is very helpful and professional. He assisted me when I arrived at the dealership and everything went fantastic. It's always nice when a service advisor is genuinely friendly and helpful to fulfill the customers needs. Could not of been a better experience.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

LD
Liz D.
Crest Hill, IL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Oil change
Always enjoy the Hyundai dealership. Everyone there is so helpful and very nice. The time is very good also.
JOHN W W., service manager from D'Arcy Hyundai responded on 07/03/2020

Liz,

We appreciate your feedback regarding your recent D'Arcy Hyundai service experience. Our goal is to always exceed your expectations with every visit. Thanks for your continued patronage

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com