Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 2912 Reviews )

ReScore Reviews™ (93)

ReScore
Overall Rating 4.7204305/5Overall Rating 4.7204305/5Overall Rating 4.7204305/5Overall Rating 4.7204305/5rating 4.7204305
Original
Overall Rating 2.35484/5Overall Rating 2.35484/5rating 2.35484rating 2.35484rating 2.35484
98% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


Verified Customer
New Lenox, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Great service.
Everyone in the service dept are so pleasant and helpful. You are told the prices of the service up front. They also have the most comfortable waiting area.

WJ
Wenora J.
Joliet, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Great Service You Can Always Count On
I've always had great service from D'Arcy Hyundai. The Service Team always makes sure your vehicle taken care inside and out!
JOHN W W., service manager from D'Arcy Hyundai responded on 12/10/2019

Wenora,
Thank you for your feedback, we appreciate you taking time out of your schedule to let us know how we are doing. Our goal is to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

VB
Victor B.
Joliet, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
The Best!
I’ve worked on cars all my life. Too old to be interested anymore but I absolutely trust these guys. No pressure and no BS. Love it!
JOHN W W., service manager from D'Arcy Hyundai responded on 12/10/2019

Victor,
Thank you for your feedback and kind comments regarding your service experience at D'Arcy Hyundai.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

JT
James T.
Joliet, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
Service
Good service....,waiting time seem to be fast.
JOHN W W., service manager from D'Arcy Hyundai responded on 12/10/2019

James,
Thank you for your feedback, we are glad to hear your service was quick and to your satisfaction. We value and appreciate your business and continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

EK
Elizabeth K.
Joliet, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
Service
Quick service and friendly staff. Definitely will be back.
JOHN W W., service manager from D'Arcy Hyundai responded on 12/09/2019

Elizabeth,
Thank you for your feedback, we glad to hear your service was quick and to your satisfaction. We appreciate your business and continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

SO
Shirley O.
Bolingbrook, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
Friendly and helpful.
Never had a complaint when having my car serviced here. Would recommend D'Arcy to anyone.
JOHN W W., service manager from D'Arcy Hyundai responded on 12/09/2019

Shirley,
Thank you for your feedback, we value your loyalty and we consider a recommendation the highest compliment.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

DJ
Danijel J.
Niles, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2019 Category: Service
Car purchase/service
Purchased my vehicle at D'Arcy Hyundai about 6 months ago. Was referred to the dealership from a relative. The whole experience was amazing! The process was very smooth, and they went above and beyond to get the vehicle that I had wanted. Fast forward to my service appointments, and the service department is just as great! They stay on top of your appointment, very knowledgeable, and take the time to explain things to you. Overall great dealership with amazing leadership! Highly recommend to anyone looking to get a new/used car or just have their vehicle serviced!
JOHN W W., service manager from D'Arcy Hyundai responded on 12/09/2019

Daniel,
Thank you for your feedback, we appreciate you taking time out to let us know how we are doing. Our goal is to exceed your expectations with every visit, we value your business.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

ET
Edgar T.
Plainfield, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2019 Category: Service
Knowledgeable staff
Battery died. Changed the battery it died also ..they checked the positive connector found some of the contracts were loose.. They repaired it and now there ous no problem
JOHN W W., service manager from D'Arcy Hyundai responded on 12/08/2019

Edgar,
Thank you for your feedback, we appreciate you taking time to let us know how we are doing. We are always glad to help, we value your business.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

JR
Joann R.
Minooka, IL
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2019 Category: Service
Wouldn’t go anywhere else!!
Have gone to D’Arcy for years. Great service, trustworthy!!!
JOHN W W., service manager from D'Arcy Hyundai responded on 12/08/2019

Joann,
Thank you for your feedback, we value and appreciate your loyalty.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Aurora, IL
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
Great Job!
Always do a great job and explain things clearly about the work done or future work to do.
JOHN W W., service manager from D'Arcy Hyundai responded on 12/05/2019

Thank you for your feedback, we appreciate you taking time out to let us know how we are doing. Our goal is to exceed your expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Crest Hill, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Review
5/5
JOHN W W., service manager from D'Arcy Hyundai responded on 12/04/2019

Thank you for your feedback we value and appreciate your business and continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

MV
Marlene V.
Plainfield, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019 Category: Service
My experience
Everyone is so nice and helpful!!! I feel very comfortable walking into this dealership. Thank you, D'Arcy Hyundai!!!!
JOHN W W., service manager from D'Arcy Hyundai responded on 12/02/2019

Marlene,
Thank you for your feedback, glad to hear you found our staff to  be so helpful. Our goal is every visit is stress free and enjoyable. Thank you for your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

DN
Diane N.
Joliet, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2019 Category: Service
Speedy service
Brought my two Hyundai in for service, they were both done in less than two hours, relaxing waiting room and refreshments. Will definitely return !!
JOHN W W., service manager from D'Arcy Hyundai responded on 12/02/2019

Diane,
Thank you for your feedback, glad to hear your service was quick and to your satisfaction.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

JB
Jim B.
Plainfield, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2019 Category: Service
Great Service
Professional and Service oriented
JOHN W W., service manager from D'Arcy Hyundai responded on 12/02/2019

Jim,
Thank you for your feedback and kind comments regarding your recent D'Arcy Hyundai service experience.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

CL
Catherine L.
Plainfield, IL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2019 Category: Service
Love D’Arcy
Love D’Arcy
JOHN W W., service manager from D'Arcy Hyundai responded on 12/02/2019

Catherine,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We value your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

GA
Gloria A.
Bolingbrook, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Excellent Customer Service.
The customer service is excellent. I believe that the service which I receive is very professional. My car is taken care of promptly and efficiently. Overall, I am very pleased.
JOHN W W., service manager from D'Arcy Hyundai responded on 12/02/2019

Gloria,
Thank you for your feedback on your recent D'Arcy Hyundai service experience. We will continue to do our best to always exceed you expectations with every visit.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

JB
Joseph B.
Crest Hill, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Service
Good service
JOHN W W., service manager from D'Arcy Hyundai responded on 12/02/2019

Joseph,
Thank you for your feedback and kind comments regarding your service experience at D'Arcy Hyundai.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

BL
Bonita L.
Joliet, IL
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2019 Category: Service
Good
Good
JOHN W W., service manager from D'Arcy Hyundai responded on 11/29/2019

Bonita,
Thank you for your feedback and kind comments regarding your service experience at D'Arcy Hyundai. We value and appreciate your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

Verified Customer
Crest Hill, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Fast and Friendly Service
Another positive experience with Darcy Hyundai! Timely service and always feel welcome.
JOHN W W., service manager from D'Arcy Hyundai responded on 11/27/2019

Thank you for your feedback, we value your business and continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com

HW
Harry W.
Crest Hill, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
oil change
great
JOHN W W., service manager from D'Arcy Hyundai responded on 11/27/2019

Harry,
Thank you for your feedback, we value and appreciate your continued patronage.

Thank you,
John Wagner
Service Manager
815-725-5200
email: Jwagner@darcymotors.com