Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

634 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
99% Would Recommend
Latest Review 12 days ago

Reviews


PW
Penelope W.
Duxbury, MA
MINI Cooper Hardtop
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Pennelope said they did not diagnose the last remaining problem correctly and had to order more parts to complete the work needed to be done. Chris has a good spirit and always shuttles her to and from.
This review was collected via phone interview by Customer Research Inc.

VL
Virginia L.
Marshfield, MA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Virginia said she was disappointed they didn't tell her there was a fee for installing a breathalyzer.
This review was collected via phone interview by Customer Research Inc.
Chris K. from Duxbury Motorworks responded on 10/15/2018

Hi Virginia - the installation fee should have been disclosed to you by the company (that supplied the unit) upon scheduling your appointment with us.  My apologies for the misunderstanding.


VM
Vida M.
Duxbury, MA
Kia Rondo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Vida said that she recommends this business for service often.
This review was collected via phone interview by Customer Research Inc.
Chris K. from Duxbury Motorworks responded on 10/15/2018

Thank you Vida for the great review.  All of us here at Duxbury Motorworks are pleased to be your 'dealer alternative'.  Please be sure to join us for our first "Know Your Vehicle Night" on Monday November 12th - more info coming soon along with our new refer-a-friend program which will benefit YOU and a friend.


PD
Peter D.
Duxbury, MA
Mercedes-Benz E350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Peter said the business is good.
This review was collected via phone interview by Customer Research Inc.

EM
Edward M.
Rockland, MA
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Edward said the business helped him out with everything and he will be returning for service.
This review was collected via phone interview by Customer Research Inc.

EO
Emily O.
Duxbury, MA
Subaru Legacy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Spoke with Joann. She said everyone was very responsive and the mechanic explained everything clearly.
This review was collected via phone interview by Customer Research Inc.

JL
Jeff L.
Duxbury, MA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2018 Category: Service
Jeff said the service the business provided was more expensive than he expected.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Green Harbor, MA
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2017 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

SK
Sandra K.
Duxbury, MA
Land Rover LR3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2017 Category: Service
Spoke with Annie. She said her overall experience was good. Her daughter found them.
This review was collected via phone interview by Customer Research Inc.

JH
JACK H.
Duxbury, MA
Lexus RX 350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017
always prompt service
the service

DS
David S.
Duxbury, MA
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017 Category: Service
David said this business did a great job and they finished in a timely manner. Their prices were a bit high.
This review was collected via phone interview by Customer Research Inc.

DT
Drew T.
Duxbury, MA
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Drew said he had great interactions with a personable staff.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Green Harbor, MA
Chevrolet Blazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2017 Category: Service
Kevin said the labor rate was higher than he was first told.
This review was collected via phone interview by Customer Research Inc.

MJ
Marc J.
Marshfield, MA
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2016 Category: Service
Marc said he liked the business because they were really good.
This review was collected via phone interview by Customer Research Inc.

TG
Terry G.
Melbourne, FL
Toyota Matrix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2016 Category: Service
Terry said this business was great.
This review was collected via phone interview by Customer Research Inc.

DB
Don/patricia B.
Duxbury, MA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2016 Category: Service
Don said these are nice people to work with.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Duxbury, MA
Volvo S60
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2016 Category: Service
Bill said this business did a nice job.
This review was collected via phone interview by Customer Research Inc.

RP
Richard P.
Brant Rock, MA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2016 Category: Service
Richard said the service at this business was very good. It was so far so good and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

DD
Dina D.
Marshfield, MA
Toyota Camry Solara
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2016 Category: Service
Spoke with Kevin. He said the business really provided good service.
This review was collected via phone interview by Customer Research Inc.

NP
Nate P.
Duxbury, MA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2016 Category: Service
Nate said the people at the business are great. He did have to take his vehicle back to them after his service but they got right on it and took care of it.
This review was collected via phone interview by Customer Research Inc.