Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

634 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
99% Would Recommend
Latest Review 14 days ago

Reviews


EO
EMILY O.
Duxbury, MA
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Professional and prompt service. Customer focused.
I was very pleased with the service and would highly recommend Duxbury Motorworks to all.
Chris K. from Duxbury Motorworks responded on 10/15/2018

Thank you Emily for the 5 stars!  All of us here at Duxbury Motorworks are pleased to be your 'dealer alternative'.  Please be sure to join us for our first "Know Your Vehicle Night" on Monday November 12th - more info coming soon along with our new refer-a-friend program which will benefit YOU and a friend.


CW
CINDY W.
Duxbury, MA
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Communication
Great communication and print out of exactly what was done to my vehicle
Chris K. from Duxbury Motorworks responded on 10/15/2018

Thank you Cindy for the 5 stars!  All of us here at Duxbury Motorworks are pleased to be your 'dealer alternative' - we are here for you.  Please be sure to join us for our first "Know Your Vehicle Night" on Monday November 12th - more info coming soon along with our new refer-a-friend program which will benefit YOU and a friend.


CW
CHRISTINE W.
Duxbury, MA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Duxbury Motorworks is the best! Service is on time, quality, reasonable cost
I dropped my Jeep off, I was driven home.
Called me when they were done. Gave me a ride back.
Changed my oil, brake pads, , and got my sticker, and other miscellaneous work.
I was extremely pleased with the service I received.I would highly recommend them!
The price was very reasonable. Very polite employees also.
Chris K. from Duxbury Motorworks responded on 09/19/2018

We appreciate your feedback and look forward to seeing you and servicing your vehicle in the future.


WM
William M.
White Horse Beach, MA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
William said the staff was very prompt, pleasant, efficient, and he had no problems at all.
This review was collected via phone interview by Customer Research Inc.
Chris K. from Duxbury Motorworks responded on 10/15/2018

Thank you Bill for the 5 stars!  All of us here at Duxbury Motorworks are pleased to be your 'dealer alternative'.  Please be sure to join us for our first "Know Your Vehicle Night" on Monday November 12th - more info coming soon along with our new refer-a-friend program which will benefit YOU and a friend.


AB
Al B.
Marshfield, MA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Al said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

CC
Carol C.
Marshfield, MA
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Spoke with John. He said they never have to wait.. When they tell him they are going to do something, it is done.
This review was collected via phone interview by Customer Research Inc.
Chris K. from Duxbury Motorworks responded on 10/15/2018

Thank you John and Carol for the 5 stars!  All of us here at Duxbury Motorworks are pleased to be your 'dealer alternative' - we are here for you.  Please be sure to join us for our first "Know Your Vehicle Night" on Monday November 12th - more info coming soon along with our new refer-a-friend program which will benefit YOU and a friend.


Verified Customer
Marshfield, MA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
solid customer service
chris and crew are professionals. the estimates are always very close and they finish when they say they will finish.

LP
Lisa P.
Duxbury, MA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Lisa said this business did what she asked them to do and provided her recommendations without up selling. They stood by their service and their pricing is very fair.
This review was collected via phone interview by Customer Research Inc.

DH
Dan H.
Plymouth, MA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Dan said the mechanic did a great job from speed to cost.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duxbury, MA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Thanks
Very accommodating. I called and was able to get tire looked at and fixed within an hour.

JA
JOHN A.
Duxbury, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
good service, fair price
very helpful onshort notice

MC
MAUREEN C.
Marshfield, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Honest and Excellent service
It has been so comforting to finally find a business that is honest and knowledgeable. I highly recommend this place!

NV
Nicholas V.
Marshfield, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Nicholas said this business had friendly and speedy service. The staff did a great job.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Marshfield, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Michael said the staff provided excellent customer service for a great price.
This review was collected via phone interview by Customer Research Inc.

DO
Dave O.
Marshfield, MA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Dave said he was satisfied with the work and with the cost.
This review was collected via phone interview by Customer Research Inc.

TM
TREVOR M.
Duxbury, MA
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Routine work
There work is top notch, as normal!

KC
Kristen C.
Marshfield, MA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Kristen said that the facility was easy to deal with. They researched a problem for her and gave her options.
This review was collected via phone interview by Customer Research Inc.

RP
Rebeca P.
Taunton, MA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with David. He said the work was fantastic, the service was quick and he was given options for service.
This review was collected via phone interview by Customer Research Inc.

AD
Aine D.
Duxbury, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Aine said the employees had good communication. They were speedy. They made her experience easy, and their work was well done.
This review was collected via phone interview by Customer Research Inc.

KD
Kyle D.
Duxbury, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Kyle said the business did a great job, they got her right in, they were very professional and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.