Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

185 Reviews

96% Would Recommend
Latest Review 4 days ago

Reviews


FR
FRANK R.
Charlotte, NC
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Customers
I was impressed with the service I received

SS
SANDRA S.
Charlotte, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
sandy
Efficient, professional, not cheap but a great value. They know import cars inside and out and will do things right the first time. Would not take my bmw elsewhere!

LH
Luis H.
Charlotte, NC
BMW M4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Luis said the staff were very helpful.
This review was collected via phone interview by Customer Research Inc.

KK
KACY K.
Waxhaw, NC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Always a Pleasure
Great customer service. They’ve never pushed a service or product on me. Even if the service interval is 500-1000 miles away, they’ll tell me to come back when it’s due, unlike other shops that may coerce me to do the service now. These guys are pros with integrity and customer centric ethics.

BH
BRYAN H.
Charlotte, NC
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Great experience!
Great experience with DAT. They installed the Dinan Stage 3 performance/boost upgrade on my 2013 BMW Z4. Was a powerful car... now it’s a rocket! Looking forward to working with DAT again!

CA
CARON A.
Old Fort, NC
BMW 525i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
E34 Alignment
The associates at Dynamic are experts at European auto care. Service is welcoming and they go the extra mile to explain any repairs with customers.

PM
Pamela M.
North Carolina
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Pamela said they were quick. The customer service was great.
This review was collected via phone interview by Customer Research Inc.

LP
Lafrea P.
North Carolina
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Lafrea said she likes their prices and she has never had any issues.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Charlotte, NC
BMW X6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Thomas said they did a really good job.
This review was collected via phone interview by Customer Research Inc.

KD
Kyle D.
Indian Land, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Kyle said the service was done really quickly. The staff found another issue, so they fixed it along with the original one.
This review was collected via phone interview by Customer Research Inc.

TE
Tameka E.
North Carolina
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Tameka said the customer service is amazing and they do an excellent job.
This review was collected via phone interview by Customer Research Inc.

BV
Brad V.
North Carolina
Audi S6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Brad said that the place's staff was friendly and knowledgeable and provided good prompt service.
This review was collected via phone interview by Customer Research Inc.

CP
Camron P.
ROCKWELL, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Camron said the work was done in a timely manner at a good price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rock Hill, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018
Great Customer Service.
It's great customer service. They get you in and out quick. Prices are not bad either.

JL
JEFF L.
Rock Hill, SC
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Exceeded My Expectations
I just purchased a used BMW and wanted a full inspection performed. Dynamic Auto Tune was able to immediately work me in, answered my many questions, repaired a few minor items, walked me through a maintenance schedule all with professional and pleasant people. They performed this work in a very cost effective way compared to what a dealership would have charged. I will continue to use them for all my service.

WG
Will G.
North Carolina
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Will said he likes the overall quality, and the staff have a good attitude. The business is awesome.
This review was collected via phone interview by Customer Research Inc.

AL
Aaron L.
Charlotte, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Aaron said the mechanics replaced a headlight and they did a good job.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
North Carolina
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Dave said this business does excellent work. Ted and Scott were just fabulous. They provided the best customer service he has ever had.
This review was collected via phone interview by Customer Research Inc.

RA
Rodney A.
North Carolina
BMW 5 Series
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/25/2018 Category: Service
Rodney said he took his vehicle in for a specific reason, and they could not do the service. They diagnosed something different and charged him, anyway. He stated he did not think that was right.
This review was collected via phone interview by Customer Research Inc.
Dynamic Auto Tune T. from Dynamic Auto Tune responded on 07/26/2018

The work requested was an alignment. Upon test drive , Technician found vehicle was unsafe for road. Put vehicle on lift to diagnose suspension / steering issues. Technician found the vehicle had been in a accident with damage to frame/unibody in front of vehicle -  amatuer repairs already had performed on vehicle. Vehicle requires body shop to correct frame / unibody of vehicle. This is far beyond the request of alignment.  Major frame work, steering, and suspension repairs required. Explained vehicle is dangerous to drive in current state and to visit a quality bodyshop to estimate the correct repairs. 
The charge was reduced from an alignment to a diagnosis, which saved almost 50%. 

Www.DynamicAutoTune.com

RJ
Reginald J.
Charlotte, NC
BMW X5 M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Reginald said the staff are experts in import auto repair.
This review was collected via phone interview by Customer Research Inc.