Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

104 Reviews

94% Would Recommend
Latest Review over 1 year ago

Reviews


MC
Mary C.
BMW 328i
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/05/2013 Category: Service
Mary said they got her vehicle in quickly, but they still did not program her window. She would not recommend this business for foreign vehicles.
This review was collected via phone interview by Customer Research Inc.

AB
Amanda B.
Manhattan, KS
Dodge Stratus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/28/2013 Category: Service
Amanda said they were bad about getting back to her about any changes or updates. It took them a very long time. They pushed back the ready date three times. Her vehicle was there for a month.
This review was collected via phone interview by Customer Research Inc.

EB
Erika B.
Fort Riley, KS
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/24/2013 Category: Service
Erika said she was told there was an issue with her wheel bearing. After she picked up her vehicle she noticed that the same issue was occurring. She called the business about this matter and they told her to bring her vehicle in, but she took her vehicle elsewhere.
This review was collected via phone interview by Customer Research Inc.

MF
Megan F.
Kansas
Buick LeSabre
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/21/2013 Category: Service
Megan said she recently had her vehicle serviced because it randomly died. They fixed the wrong thing on her vehicle, which ended up being very expensive. She would not recommend this business based on this experience.
This review was collected via phone interview by Customer Research Inc.

KM
Kaili M.
Manhattan, KS
Buick Century
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2013 Category: Service
Kaili said this business missed a few things when her vehicle was in for service. The people are really nice and friendly.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Missouri
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/09/2013 Category: Service
Tom said their prices are higher than any other places he's gone to. He would not recommend this business due to the reason mentioned.
This review was collected via phone interview by Customer Research Inc.

BK
Bob K.
Geo Metro
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/26/2012 Category: Service
Bob said his vehicle was parked on the street for 1 week. He wanted the water pump replaced and 95 percent of the cost was due to labor. The bolts were hard to remove and they wanted to charge him for drilling the bolts off. Overall, they did good work and the neighborhood has gotten better.
This review was collected via phone interview by Customer Research Inc.

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