Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

423 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review over 1 year ago

Reviews


LW
Lynn W.
Wasilla, AK
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
Lynn said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EE
ELIZABETH E.
Wasilla, AK
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2016
Great service and friendly people
I've only ever taken my truck to fishhook auto out in the valley. They are very friendly and kind people who genuinely care about the condition of your vehicle. My truck will continue to be seen by them because of their service, employees, and professionalism. The lobby is always clean as well 😁

BR
Brian R.
Wasilla, AK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2016 Category: Service
Brian said they were very timely and it seemed as though they cared about his vehicle.
This review was collected via phone interview by Customer Research Inc.

TM
Terry M.
Wasilla, AK
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2016 Category: Service
Terry said his experience was good and he is happy with this business. He is satisfied with what they did. His appointment was at 11:00 am but they did not finish until 1:30 pm.
This review was collected via phone interview by Customer Research Inc.

MH
Misty H.
Big Lake, AK
GMC Savana 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2016 Category: Service
Misty said the business was polite, courteous and very informative.
This review was collected via phone interview by Customer Research Inc.

CS
C. S.
Wasilla, AK
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016
Excellent results
The owner, Brian, gave my problem the attention it needed, and was able to diagnose and correct the problem expertly and professionally. He was empathetic about the frustration I had from going to multiple other costly service providers who gave me the run around. My vehicle runs smoothly today thanks to Brian's knowledge and efforts, and I recommend you call him about your vehicle too. He will treat you fair.

RB
ROB B.
Palmer, AK
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016
Great
Great as usual

CC
Cara C.
Wasilla, AK
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Cara said the business provided good, quick service and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

BL
Billy L.
Wasilla, AK
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2016 Category: Service
Billy said this business is courteous and prompt.
This review was collected via phone interview by Customer Research Inc.

CT
Cody T.
Wasilla, AK
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2016 Category: Service
Cody said the business is friendly, and did what asked of them. He stated they did not fix anything without his permission.
This review was collected via phone interview by Customer Research Inc.

JA
Joseph A.
Wasilla, AK
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2016 Category: Service
Joseph said this business is helpful.
This review was collected via phone interview by Customer Research Inc.

AR
AMY R.
Wasilla, AK
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2016
Outstanding Customer Service
Fishhook Auto Care has a drop box and forms to use after hours. I used this service over the Labor Day Weekend. They got my truck right in on Tuesday and I had a call from them that day to let me know that it was finished. They are easy to work with, very accommodating and provide excellent customer service. I highly recommend them!

JL
Jeff L.
Palmer, AK
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2016 Category: Service
Jeff said the business treated him well.
This review was collected via phone interview by Customer Research Inc.

RS
Ron S.
Palmer, AK
Nissan Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2016 Category: Service
Ron said this business had to work on his vehicle a little more, after he went to pick it up.
This review was collected via phone interview by Customer Research Inc.

EL
Ellen L.
Wasilla, AK
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2016 Category: Service
Ellen said the business provided excellent service and they were pleasant .
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
Wasilla, AK
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2016 Category: Service
Peter said the business is great, which is why he keeps going back. The business told him he had no oil left in his vehicle but when he got home, he checked it and noticed the oil was full.
This review was collected via phone interview by Customer Research Inc.

JK
JAMES K.
Wasilla, AK
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2016
Flat tire
Very accommodating.

CB
Curtis B.
Wasilla, AK
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2016 Category: Service
Curtis said everything was good with his service at this business and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

LB
Leanne B.
Palmer, AK
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2016 Category: Service
Leanne said this business missed some issues on her vehicle that seemed pretty obvious. The staff was great.
This review was collected via phone interview by Customer Research Inc.

HV
HARRIETT V.
Wasilla, AK
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016
Highly recommend
We've been doing business with Fishhook Auto for many years and they have always provided Great personal and professional work!! And they stand behind what they do!