95% Would Recommend
Latest Review 6 days ago
Dominic D. on 10/16/2017
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Dominic said the prices could have been better.
Vehicle: Honda Civic Si
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Brian L., Owner at Fishhook Auto Care responded on 10/19/2017

A lot of times we also want the price to be lower. We always strive to keep our prices very reasonable and competitive. That being said our primary goal is to keep you safe. Thanks for choosing Fishhook Auto Care

Brian Lansdale
Owner
Steven B. on 10/13/2017
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Steven said he was happy.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
John R. on 10/12/2017
Recommended badge inactive Recommended
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John said the price was a little too high.
Vehicle: Ford Escort
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Chris H. on 09/22/2017
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Spoke with Maria. She said this business did what they could to help her.
Vehicle: Ford Windstar Wagon
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Leslie F. on 08/30/2017
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Leslie said he will recommend this business for service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/17/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Sarah O. on 07/28/2017
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Sarah said Isaac at this business was very helpful. Her vehicle was not cooperating with them but they were almost the best.
Vehicle: Ford Focus
Category: Service
Service Date: 07/20/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Jay C. on 07/21/2017
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Jay said they did a good job and he was pleased.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 07/14/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
George C. on 07/17/2017
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George said he appreciates the service. They promised his vehicle in 1 or 2 days. Some of the parts were unavailable. The service took 5 days.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/14/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Ro B. on 06/12/2017
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Ro said he did not have any problems with this business and his vehicle looks fine after the repairs.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/22/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Brian L., Owner at Fishhook Auto Care responded on 07/10/2017

Good Morning Ro. Thank you for your business and support. We appreciate your business and look forward to working with you in the future. Have a great summer.

Brian Lansdale
Owner
Sara C. on 06/12/2017
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Sara said she liked the experience.
Vehicle: Ford Focus
Category: Service
Service Date: 05/24/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Brian L., Owner at Fishhook Auto Care responded on 07/10/2017

Thanks Sara
We look forward to working with you in the future. Thanks and have a great summer.

Brian Lansdale
Owner
Jessica C. on 06/02/2017
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Jessica said the business was a little busy that day, so some things got overlooked. She needed to make a second visit so they could take care of it.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 05/02/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Diane W. on 05/08/2017
Recommended badge inactive Recommended
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Diane said this business is expensive and they forgot to put the tires on.
Vehicle: Oldsmobile Cutlass Supreme
Category: Service
Service Date: 05/01/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Brian L., Owner at Fishhook Auto Care responded on 05/10/2017

Diane im not sure how we were not competitive on the pricing on your vehicle. We did put the tires on your vehicle as you requested. We are well in the competitive pricing range for comparable services in this area. We always want to be as reasonable as possible in our pricing but that being said auto care requires a lot of skills and frankly we must charge our customers accordingly. We are always trying to find a less expensive options for our customers and constantly work with our customers vehicle as though they were our own. Safety has to be our first priority.

Brian Lansdale
Owner
Linda R. on 04/26/2017
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Linda said this business was a little under staffed. They know how to do basic things but they are not experienced enough to do major work.
Vehicle: Subaru Legacy
Category: Service
Service Date: 04/14/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Mike D. on 04/21/2017
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Mike said this business was good.
Vehicle: Toyota Venza
Category: Service
Service Date: 04/18/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
JACQUE T. on 03/30/2017
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"Buyers inspection"
Fast, very professional, friendly and informative service. Very thorough and knowledgeable.
Vehicle: Honda Pilot
Service Date: 02/27/2017
Review Created: 03/30/2017 11:29 PM
Frank P. on 03/28/2017
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Frank said the business is good and he would recommend them for service.
Vehicle: Dodge Dakota
Category: Service
Service Date: 03/23/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
ED K. on 02/03/2017
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"2009 Legacy Subaru"
Overall good service, not as timely as desired but kept well informed.
Vehicle: Subaru Legacy
Service Date: 01/30/2017
Review Created: 02/03/2017 03:47 PM
Cayle C. on 01/16/2017
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Cayle said the business repaired his starter and it works fine but now it sounds like a freight train when he starts his vehicle. It never sounded like that before. He does not know if they didn't check it or if it was overlooked but he cannot afford to take his vehicle back for follow-up work.
Vehicle: Dodge Neon
Category: Service
Service Date: 01/13/2017
Review Created: 01/16/2017
This review was collected via phone interview by Customer Research Inc.
Brett J. on 01/04/2017
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Brett said he had a brake estimate done at this business and the price was really high. He decided not to have the service performed there. He stated he did have an oil change done there and he would recommend them for an oil change.
Vehicle: GMC Acadia
Category: Service
Service Date: 12/30/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Jeremy B. on 11/21/2016
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Jeremy said the business didn't really fix his problem. They were more worried about working on his vehicle than giving him a proper assignment. He understands they have to make money.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 11/15/2016
Review Created: 11/21/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 74 in total