Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

423 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review 2 months ago

Reviews


MB
Matthew B.
Wasilla, AK
Ram 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Matthew said the service was a little expensive, but the staff got the work done as quickly as they said they would.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Wasilla, AK
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Mike said the employees are nice and friendly. He did not have to wait too long. He was able to make an appointment. They gave him advice. The experience was not bad.
This review was collected via phone interview by Customer Research Inc.

KT
Kasey T.
Wasilla, AK
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Kasey said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PS
Peter S.
Wasilla, AK
Volvo XC90
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018 Category: Service
Peter said the staff forgot to reset his service light and his brake light fluid.
This review was collected via phone interview by Customer Research Inc.
Brian L., Owner from Fishhook Auto Care responded on 02/13/2018

Sorry about not resetting the light. Im sure it was an oversight

Brian Lansdale
Owner

JR
Julian R.
Palmer, AK
Mercury Mariner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2018 Category: Service
Julian said the price was unexpected.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Wasilla, AK
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Spoke with Chris's wife. She said the service was great.
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
Tok, AK
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2018 Category: Service
Steve said the business got done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JV
Joshua V.
Wasilla, AK
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2018 Category: Service
Joshua said staff provided pretty good service to his vehicle at this business. They tried to accommodate his needs but were unable to figure everything out. He appreciated they provided transportation while they had his vehicle. He was disappointed that when he got his vehicle back, he discovered a small issue. When he called and told them about the new issue, they were very understanding, considerate and helpful.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Willow, AK
Toyota Tundra 2WD Truck
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2017 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JK
Jon K.
Wasilla, AK
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2017 Category: Service
Jon said this business is good and the staff is reasonable.
This review was collected via phone interview by Customer Research Inc.

FC
Filmer C.
Wasilla, AK
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2017 Category: Service
Filmer said everything went well and the service was good.
This review was collected via phone interview by Customer Research Inc.

OG
Oliver G.
Wasilla, AK
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017 Category: Service
Oliver said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Wasilla, AK
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Bill said the staff was great but he didn't receive a senior discount. He will follow up with the company.
This review was collected via phone interview by Customer Research Inc.

DD
Dominic D.
Alaska
Honda Civic Si
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2017 Category: Service
Dominic said the prices could have been better.
This review was collected via phone interview by Customer Research Inc.
Brian L., Owner from Fishhook Auto Care responded on 10/19/2017

A lot of times we also want the price to be lower. We always strive to keep our prices very reasonable and competitive. That being said our primary goal is to keep you safe. Thanks for choosing Fishhook Auto Care

Brian Lansdale
Owner

SB
Steven B.
Wasilla, AK
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2017 Category: Service
Steven said he was happy.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Houston, AK
Ford Escort
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2017 Category: Service
John said the price was a little too high.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Wasilla, AK
Ford Windstar Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2017 Category: Service
Spoke with Maria. She said this business did what they could to help her.
This review was collected via phone interview by Customer Research Inc.

LF
Leslie F.
Wasilla, AK
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2017 Category: Service
Leslie said he will recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SO
Sarah O.
Wasilla, AK
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
Sarah said Isaac at this business was very helpful. Her vehicle was not cooperating with them but they were almost the best.
This review was collected via phone interview by Customer Research Inc.

JC
Jay C.
Anchorage, AK
Mercedes-Benz E320
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2017 Category: Service
Jay said they did a good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.