Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

423 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review over 1 year ago

Reviews


MW
MADELINE W.
Wasilla, AK
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2015
Great repair company!
Very friendly,explained what my car needed,very fair cost.

BR
BRITTNEY R.
Wasilla, AK
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2015
Always great customer service
My second visit to Fishhook Auto Care, always pleased with customer service, and services provided for my cars.

CM
CIAN M.
Wasilla, AK
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2015
awesome checkup
The service was amazing and real friendly and explained everything.

TE
Tom E.
Wasilla, AK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Service
Tom said this business did a good job and he trusts this business.
This review was collected via phone interview by Customer Research Inc.

JM
Jeremy M.
Wasilla, AK
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2015 Category: Service
Jeremy said the business has the best customer service he has seen in about 10 years.
This review was collected via phone interview by Customer Research Inc.

JR
JOANN R.
Juneau, AK
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2015
Even the small customers are treated like kings!
Amazing customer service. I was treated with friendly professionalism by Kim and her staff. Although I only required a buyer's inspection, they provided great customer service by answering my many questions with patience and good information. I'd definitely recommend these conscientious folks to anyone seeking an auto servicer that answers questions, calls back promptly, and doesn't make you feel stupid when you ask a question! Plus, their prices are lower than those in Anchorage.

JY
Joe Y.
Wasilla, AK
Saturn SL2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2015 Category: Service
Joe said this business provided good service and he did not have any problems with them.
This review was collected via phone interview by Customer Research Inc.

WB
WENDY B.
Wasilla, AK
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015
Honest Friendly Timely Service
A good service to have in the neighborhood

TT
Ty T.
Wasilla, AK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015 Category: Service
Ty said this business followed up and were flexible with their times.
This review was collected via phone interview by Customer Research Inc.

ZM
Zena M.
Wasilla, AK
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2015 Category: Service
Zena said the service is really good at this business. They told her they would get back to her with an estimate, but she has not heard back from them yet.
This review was collected via phone interview by Customer Research Inc.

JL
Jordan L.
Wasilla, AK
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015 Category: Service
Jordan said everything was explained to her very well and was kept updated on everything. The guy at the front was really friendly.
This review was collected via phone interview by Customer Research Inc.

KC
Kerby C.
Wasilla, AK
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2015 Category: Service
Kerby said this business provided good service and likes the new manager.
This review was collected via phone interview by Customer Research Inc.

CO
Casey O.
Wasilla, AK
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2015 Category: Service
Casey said this business provides good service.
This review was collected via phone interview by Customer Research Inc.

RC
RAY C.
Wasilla, AK
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2015
a mile from home
It took a while but all went well...ray

BD
BUTCH D.
Wasilla, AK
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2015
Visiting a friend
I have been bringing a lot of my business to what is now fishhook auto. I took my business there when it was E and E. I really enjoy personalized service and the friendly conversations, it's just like going to visit a friend. I want to thank you for your ever friendly and professional service and hope did you stay in business for a long time. Your friend and neighbor Butch Dobson.

PP
PATTI P.
Wasilla, AK
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015
rick
always friendly honest and helpful

JF
Johnny F.
Wasilla, AK
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2015 Category: Service
Johnny said they are awesome. His vehicle broke down unexpectedly and they diagnosed the problem. They were honest, friendly and well priced. His vehicle is old and he appreciated that they did not push other services on him.
This review was collected via phone interview by Customer Research Inc.

SL
Sig L.
Wasilla, AK
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2015 Category: Service
Sig said the business overfilled the oil significantly. He will take the vehicle back to fix the issue.
This review was collected via phone interview by Customer Research Inc.

CC
Craig C.
Wasilla, AK
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2015 Category: Service
Craig said they have good service.
This review was collected via phone interview by Customer Research Inc.

GS
GERARD S.
Wasilla, AK
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2015
Mechanical Knowledge
Prompt and Friendly Service