ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 9 days ago
DAVID B. on 09/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Brake review"
Excellent service and cost. Longer service time due to wrong parts arriving.
Vehicle: Mercedes-Benz ML500
Service Date: 09/28/2017
Review Created: 09/29/2017 09:07 PM
Jenny P. on 08/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jenny said she would recommend the business.
Vehicle: Mazda Protege5
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Manager at Folsom Auto Center responded on 09/27/2017

Thank you for the review, we appreciate you recommending us to friends and family! 

Your Friends at Folsom Auto Center
985-3455
Austin D. on 08/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Austin said the price for the inspection at this business was high. He would recommend them for service.
Vehicle: Suzuki Sidekick
Category: Service
Service Date: 08/07/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
BOB L. on 07/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always Happy With the Service"
I take my car to Folsom Auto Center because they seem to be straight shooters and seem not to "up-sell" me. Nobody likes spending money on auto repair but at least I feel like I've gotten a fair deal and paid reasonable prices for the work completed.
Vehicle: BMW 325i
Service Date: 06/23/2017
Review Created: 07/08/2017 09:52 PM
Claudette W. on 06/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Claudette's husband. He said he had a good experience with this business.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/01/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Geraldine K. on 05/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Geraldine said the service at this business was good, but she was not able to speak with the mechanic when she picked up her vehicle.
Vehicle: Jeep Liberty
Category: Service
Service Date: 05/12/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Greg K. on 03/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Greg said the business was unable to solve his problem with the vehicle. However, he was happy with the way they treated him. They didn't charge him for some of the work because they could not fix the problem.
Vehicle: Smart Fortwo
Category: Service
Service Date: 03/02/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Manager at Folsom Auto Center responded on 03/10/2017

Thank you Greg, for taking the time to give such nice feedback. That is unfortunate that we could not fix the problem but we are glad you still had a pleasant experience here in the shop!

Your Friends at Folsom Auto Center
985-3455
Dan B. on 01/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dan said although the vehicle was delayed a few days, this business did really good work.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/29/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Manager at Folsom Auto Center responded on 01/06/2017

Thank you Dan, for taking the time to give us a review! We are glad you had a satisfying experience here! We appreciate your business!

Your Friends at Folsom Auto Center
985-3455
CHARLES E. on 10/05/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice, knowledgeable guys"
Had my car looked at for noise in the front. Found out no repair needed, just noisy rotor/disk wear on brakes. I appreciate the honestly and will return in future.
Vehicle: Infiniti G35
Service Date: 09/08/2016
Review Created: 10/05/2016 03:10 AM
Manager at Folsom Auto Center responded on 10/06/2016

Thank you Charles, for dropping into the shop! We are happy we could give you a proper diagnosis, we appreciate your business!

Your Friends at Folsom Auto Center
985-3455
Jason M. on 09/28/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jason said he would recommend others to this business.
Vehicle: Ford Taurus
Category: Service
Service Date: 09/02/2016
Review Created: 09/28/2016
This review was collected via phone interview by Customer Research Inc.
Manager at Folsom Auto Center responded on 09/29/2016

Thank you for your review! We appreciate your business!

Your Friends at Folsom Auto Center
985-3455
Donald R. on 07/13/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Donald said this business was good and so was the customer service. The length of time for repair was acceptable and the service was above average.
Vehicle: Lexus RX 330
Category: Service
Service Date: 07/07/2016
Review Created: 07/13/2016
This review was collected via phone interview by Customer Research Inc.
Manager at Folsom Auto Center responded on 07/29/2016

Thank you for taking the time to give us a review! We look forward to serving you again.

Your Friends at Folsom Auto Center
985-3455
JEAN W. on 03/22/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"satisfied with service"
same
Vehicle: Lexus ES 350
Service Date: 03/01/2016
Review Created: 03/22/2016 10:23 AM
RITA B. on 01/18/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly conscientious service."
They were very thorough and communicated well regarding the service, the price and the online services to maintain records of my car. The work was done quickly and follow-up was scheduled in a timely manner.
Vehicle: Chrysler Pacifica
Service Date: 01/15/2016
Review Created: 01/18/2016 05:34 PM
Mitsuo O. on 01/11/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mitsuo said nothing is ever perfect.
Vehicle: Lexus IS 250
Category: Service
Service Date: 01/07/2016
Review Created: 01/11/2016
This review was collected via phone interview by Customer Research Inc.
Ariel B. on 01/09/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ariel said everything was pretty good. They did a great job of fixing his vehicle and he is very happy with them.
Vehicle: Mazda 6
Category: Service
Service Date: 01/06/2016
Review Created: 01/09/2016
This review was collected via phone interview by Customer Research Inc.
DAVID A. on 12/30/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"great place to take care of all your car's needs"
I've been in for a variety of reasons over the last few years. These guys really do an honest job at a great price.
Vehicle: Toyota Tundra
Service Date: 12/29/2015
Review Created: 12/30/2015 09:31 PM
Adam S. on 09/24/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Adam said there was no line and the people were nice.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 09/17/2015
Review Created: 09/24/2015
This review was collected via phone interview by Customer Research Inc.
Manager at Folsom Auto Center responded on 10/06/2015

Thanks for stopping in Adam, were glad we got to smog your vehicle.

Your Friends at Folsom Auto Center
985-3455
RASHMI T. on 06/05/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great "
Straight forward, decent people
Vehicle: GMC Envoy XL
Service Date: 06/04/2015
Review Created: 06/05/2015 09:32 PM
Keith H. on 04/08/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Keith said his vehicle works well since it was serviced.
Vehicle: Chrysler 300M
Category: Service
Service Date: 03/20/2015
Review Created: 04/08/2015
This review was collected via phone interview by Customer Research Inc.
Mike R. on 04/03/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mike said this business did a great job.
Vehicle: Acura TL
Category: Service
Service Date: 03/27/2015
Review Created: 04/03/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 30 in total