Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

700 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 6 days ago

Reviews


BS
Brent S.
Folsom, CA
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Brent said the staff was quick.
This review was collected via phone interview by Customer Research Inc.

AL
Aubrey L.
California
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Aubrey said the staff was absolutely fantastic.
This review was collected via phone interview by Customer Research Inc.

NK
NANCY K.
Folsom, CA
Mazda Tribute
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Fair and Honest
My son recently purchased his first used car. It had a lot of miles on it and needed some maintenance, especially the brakes. I spoke with Alex and he got me scheduled for the next day even though I could tell when I dropped off the car they were very busy. They replaced the worn out brake parts, told me what else needed to be done during a future visit, and charged me a fair and honest price. Thank you Alex and the whole team at FAC. I appreciate the work you do on all my family's cars.

JB
Jeff B.
Rescue, CA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Jeff said the staff did a good quality job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PH
PAIGE H.
Folsom, CA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Great service!
These guys always do a great job!

LR
Laura R.
Folsom, CA
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Laura said the staff was nice, knowledgeable and honest.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Folsom, CA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
The best period!!
The most awesome family-owned auto repair in the world!!

DC
DAVID C.
Folsom, CA
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
accra
Pleased with the outcome

GW
Greg W.
Folsom, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Greg said he was happy with the service at this business.
This review was collected via phone interview by Customer Research Inc.

PW
Phil W.
Folsom, CA
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Phil said this business made it easy for him to drop off his vehicle. They took care of it and didn't over charge him.
This review was collected via phone interview by Customer Research Inc.

BF
Brianna F.
Rancho Cordova, CA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Brianna said she really enjoys the business and the employees provided great service. Alex was especially great.
This review was collected via phone interview by Customer Research Inc.

JG
Jeane G.
Citrus Heights, CA
Chrysler Town & Country SWB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Jeane said this business was fast and honest. They helped get her vehicle's smog done. Alex was totally incredible and helpful. They let her know what the problem would or wouldn't be. The service was amazing.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Folsom, CA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Kevin said the business was very nice, professional, and the repairs on his vehicle seemed to be good.
This review was collected via phone interview by Customer Research Inc.
Manager from Folsom Auto Center

Thank you for taking the time to review us! 

Your Friends at Folsom Auto Center
985-3455

VF
VICTORIA F.
Folsom, CA
Kia Forte
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
The best!
Have been going to this shop for 15 years and they have always given me terrific service, excellent advice, and I trust them completely.
Manager from Folsom Auto Center

Thank you for being a loyal customer, we appreciate you and promise to always provide honest and dependable repairs. 

Your Friends at Folsom Auto Center
985-3455

DN
Don N.
Folsom, CA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Don said the service was really quick. The staff was really friendly.
This review was collected via phone interview by Customer Research Inc.
Manager from Folsom Auto Center

Thank you for taking the time to give us a review!

Your Friends at Folsom Auto Center
985-3455

GL
GERI L.
Fair Oaks, CA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2018
Honesty and Quality are key here.
Took my Truck here and was greeted with care and understanding. They checked everything I requested and completed the job on time. Highly recommend. Scott and his team are the best.

AB
Ariel B.
Folsom, CA
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Ariel said he had a very good experience, and the service was good.
This review was collected via phone interview by Customer Research Inc.

CB
CATHIE B.
Folsom, CA
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018
Reliable and honest!
YOU GUYS ROCK!!!!!

TW
Terri W.
Folsom, CA
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Terri said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DA
David A.
Folsom, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
David said the business did a nice job and explained what they did. The staff got him in and out quickly. He said a lot of things seemed to be fine, but it turned out not to be a very big deal. He stated he was surprised on how they do smog checks now, but they explained it.
This review was collected via phone interview by Customer Research Inc.