Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

766 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


DC
DANIEL C.
Orangevale, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Honest and informative
Folsom Auto Center takes the time to explain your specific problem to you in terms that are understandable. They are honest and won’t recommend some “preventative “ service that up charges you and provides little if any value (like you might experience at some other places).

JN
JOHN N.
Shingle Springs, CA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Preventive maintenance
Top rated service and results as usual.

AR
ASHALEY R.
Folsom, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Honest & reliable
Great family owned company. Always honest and reliable. They try to save you money rather than take it like some other shops do! Friendly, amazing customer service.

SS
Stephen S.
Folsom, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Stephen said everything so far is satisfactory with his vehicle repairs.
This review was collected via phone interview by Customer Research Inc.

MC
Matthew C.
El Dorado Hills, CA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Matthew said the business has great customer service and they did a fantastic job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JL
JAMES L.
Folsom, CA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Nissan Frontier
Great service Alex

GW
Greg W.
Folsom, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Greg said they treat him good.
This review was collected via phone interview by Customer Research Inc.

SH
Sarah H.
Folsom, CA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Sarah said the service at this business was excellent. The staff was always helpful and answered all her questions. The prices were reasonable. It was great.
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
Folsom, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Peter said the business does great service work and the one time that there was a problem, they corrected it right away because the part was covered under the extended warranty.
This review was collected via phone interview by Customer Research Inc.

JB
JIM B.
Folsom, CA
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
New in town
I’m a retired owner of auto repair shops and consider myself lucky to have stumbled on Folsom Auto Repair! Alex, the young service writer was no nonsense, set reasonable expectations, professional and friendly. He brought the job in on time and budget. I am greatful, appreciative and a new loyal customer! Thank you, Jim

RS
RITA S.
Folsom, CA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Honest
I have taken my car to several Auto Shops in Folsom and never was satisfied with the service until I found Folsom Auto Center and now I will never take my car any where else.The owner is honest and provides the best service with great mechanics .

JB
JOE B.
Folsom, CA
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Good Customer Service.
Good Customer Service and Friendly people specially Alex who help me out a lot with my dodge having problem with oxigen and catalyc monitor.thanks guys.

MB
Matt B.
Folsom, CA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Matt said the service was as advertised. The estimate was spot on, and the service was completed quickly.
This review was collected via phone interview by Customer Research Inc.

DN
DAVID N.
Folsom, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great work, great price!
Folsom Auto Center is the best! Fair prices, great advice, no pressure to perform unnecessary work, and great people!

GR
GARY R.
El Dorado Hills, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Personalize service and customer care
Honesty and Integrity.

ID
Irv D.
Folsom, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Irv said he knows and trusts this business. He has been going to them for nearly 30 years.
This review was collected via phone interview by Customer Research Inc.

CB
Catlin B.
Folsom, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Catlin said the staff was helpful.
This review was collected via phone interview by Customer Research Inc.

NC
NICHOLE C.
Folsom, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Ciampa Review
Exception Service

Verified Customer
Folsom, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Awesome service
Excellent service

SW
Samantha W.
Clearlake Oaks, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Samantha said she can trust the business. They show her what's wrong with her vehicle. Scott is a really cool guy. They are nice.
This review was collected via phone interview by Customer Research Inc.