Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
4.8

( 236 Reviews )

97% Would Recommend
Latest Review 6 days ago

Reviews


TG
TAMARA G.
Inglewood, CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/04/2019
Surprised bill...
Took my CLK 430 in to fix my top. Paid roughly. $700 with parts and labor and had to go back 1 week later because convertible was still not working and got a surprise bill of an additional $500. I genuinely feel like the problem was not appropriately examined and I was double billed. Not sure if I will be back.

MD
Marshall D.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/28/2019 Category: Service
Marshall said the vehicle still does have a vibration. Everything else they worked on was good.
This review was collected via phone interview by Customer Research Inc.

EN
Emma N.
Los Angeles, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/30/2017 Category: Service
Emma said the communication she had with the employee at this business that initially started her service was not to pleasant. She asked them if they can just hold off on the brakes because the price was too high and he made it seem like they were unable to do so. However, she appreciates him letting her know exactly what she needed for the c service and overall she was satisfied with the work that was done. She also said she appreciates them picking her up and dropping her boyfriend off so he can pick up the vehicle,
This review was collected via phone interview by Customer Research Inc.
Bernhard P. from Foreign Car Repairs & Sales responded on 07/06/2017

OUR SERVICE WRITER RESPECTS AND IS COURTEOUS
FOR RECOMMENDATIONS THAT NEED TO BE DONE AT THERE CAR. OUR PRICES ARE FAIR AND ARE IN LINE WITH OUR COMPETITORS.


MJ
Mary J.
Los Angeles, CA
Mercedes-Benz ML320
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/09/2016 Category: Service
Mary said this business provided her with good service.
This review was collected via phone interview by Customer Research Inc.