Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

184 Reviews

97% Would Recommend
Latest Review 8 days ago

Reviews


PO
Pablo O.
Inglewood, CA
Mercedes-Benz E430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2018 Category: Service
Pablo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RB
Roy B.
Los Angeles, CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Roy said the service was good, and he appreciated the great attitudes of the staff.
This review was collected via phone interview by Customer Research Inc.

GC
Gregory C.
Los Angeles, CA
Mercedes-Benz E550
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Service
Gregory said he appreciated the service and they didn't have any problems with it.
This review was collected via phone interview by Customer Research Inc.

KB
Kyshanna B.
Los Angeles, CA
Porsche Cayenne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Kyshanna said everything was great.
This review was collected via phone interview by Customer Research Inc.

SW
Steven W.
Hawthorne, CA
Mercedes-Benz S320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2018 Category: Service
Steven said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Los Angeles, CA
Mercedes-Benz S430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2018 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

AE
Annette E.
Culver City, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2017
Management takes the time to find the cause of the problem.
All employees are commit to repairing your car.

DG
Deletha G.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2017
Friendly and courteous service.
I appreciate the honest recommendations I receive. I feel that the repairs/maintenance performed is needed; not just done to increase the price. If I don't have the money for all recommended service, they have always worked with me to give the suggested immediate needed service and let me know what can wait.

SW
Shon W.
Los Angeles, CA
Mercedes-Benz CLA250
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2017 Category: Service
Shon said his experience with this business was not too bad, and his vehicle is still running. However, he mentioned that while he was waiting, they did not have a comfortable place to sit down.
This review was collected via phone interview by Customer Research Inc.

BD
Bernard D.
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2017 Category: Service
Bernard said the service at the business was fine, but they tried to do work that he did not need.
This review was collected via phone interview by Customer Research Inc.

PB
Paula B.
Los Angeles, CA
BMW 525i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2017 Category: Service
Paula said she liked that this business provided her with a ride while her vehicle was being serviced.
This review was collected via phone interview by Customer Research Inc.

JM
Joyce M.
Los Angeles, CA
Mercedes-Benz GL450
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2017 Category: Service
Spoke with Walter. He said he has been to this business several times and they always treat him fairly.
This review was collected via phone interview by Customer Research Inc.

AR
Allan R.
Los Angeles, CA
BMW 750Li
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2017
The service was excellent & the waiting room is always clean and management is always courteous
I would and have referred people

ER
Edward R.
Los Angeles, CA
Mercedes-Benz C280
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2017 Category: Service
Edward said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SU
Steven U.
Los Angeles, CA
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Steven said he took his vehicle in for a diagnosis, then he decided to take it to another place that did not have as much overhead prices. He said his service advisor was not rude about him leaving but he was subtle about it. He stated he feels they delayed the vehicle for 15 minutes. He said he would recommend this business for a few services.
This review was collected via phone interview by Customer Research Inc.

JC
Janet C.
CA
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2016 Category: Service
Janet said this business is good, they did what they needed to do, the only problem is her light came on again so she has to go back.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Los Angeles, CA
Mercedes-Benz S430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2016 Category: Service
Kevin said he really likes this business and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

CJ
Chris J.
Los Angeles, CA
BMW 530i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2016 Category: Service
Chris said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GB
Gladys B.
Los Angeles, CA
BMW 525i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2016 Category: Service
Gladys said they are good.
This review was collected via phone interview by Customer Research Inc.

RJ
Richard J.
Playa Del Rey, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2016 Category: Service
Richard said he would recommend this business for service. Sometimes they find things that are not really necessary.
This review was collected via phone interview by Customer Research Inc.