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Fox Ann Arbor Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(931 Reviews)
82
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Score Details

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
58
Total ReScores™
4.9
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Fox Ann Arbor Hyundai, your premier Hyundai dealer near Jackson, MI, is proud of the service we provide. We are located in Ann Arbor, MI just off of Interstate 94. Call us today to schedule your next visit. Our expert Service Technicians are here to help with all of your vehicle repair and maintenance needs. Fox Ann Arbor Hyundai, your premier Hyundai dealer near Jackson, MI, is proud of the service we provide. We are located in Ann Arbor, MI just off of Interstate 94. Call us today to schedule your next visit. Our expert Service Technicians are here to help with all of your vehicle repair and maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(734) 663-7770
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
3975 Jackson Road Ann Arbor, MI 48103
Get Directions
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(931 Reviews)
Write a Review
Recent Reviews
TC
gravatar
Tonya C.
Inkster, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/29/2023
1
Can't get car in for service for almost 3 months
I was excited back in 2021 to be leasing a 2021 Sonata Hybrid. The sales person James was very knowledgeable and very personable. Edith has been great in trying to get me in for service in the past., but it seems the dealerships service dept. truly needs an overhaul in taking care of its customers. I left a message for the service dept. to please give me a call in regards to an appt and no one bothered to call me back. Finally, I was able to speak to Edith and have been told I can't get an appointment for an Inverter coolant leak until December. How can a dealership expect their customers to go that long without their car being serviced on something so serious. I am having to put Inverter coolant in everyday to keep my 2 yr old car from overheating. I thought that FOX Hyundai would treat their customers better than this as I even drove almost 45 minutes to purchase my car or get service. Now I am stuck with trying to find somewhere to get service on this issue before it becomes even more serious. FOX HYUNDAI you need to do better for your customers as I/we deserve better.
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