Fred's Auto Repair of Briarcliff Inc.


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

121 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
88% Business Response
Latest Review about 6 hours ago
ROBERT M. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service and follow upd
Vehicle: Mazda CX-7
Service Date: 11/22/2017
Review Created: 11/23/2017 06:45 AM
Lindsey A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lindsey said the staff was really quick and friendly. They were able to get her in on the week she needed.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
EDWARD H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The entire "FARB" team is always accommodating and dependable. "
The "FARB" family does such good and honest work. We are lucky to have them in our community.
Vehicle: Honda CR-V
Service Date: 11/16/2017
Review Created: 11/20/2017 05:57 PM
GEORGE H. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest repairs"
Have been going Freds for many years,Fred is a hands on owner and very honest about repair work
Vehicle: Honda Pilot
Service Date: 11/17/2017
Review Created: 11/18/2017 12:21 PM
TOM M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very personable"
they do a great job.
Vehicle: Jeep Liberty
Service Date: 11/15/2017
Review Created: 11/16/2017 08:01 AM
William B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said he's very satisfied with this business. This business kept him informed.
Vehicle: Toyota Avalon
Category: Service
Service Date: 11/07/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
ED B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal service. Attention to detail. "
Great automotive service work @ a fair price. Know’s Saab’s. Customer Satisfaction is key @ Fred’s. Fred is picky & he’s not giving you your car back until he’s happy with the service work
Vehicle: Saab 9-3
Service Date: 11/13/2017
Review Created: 11/14/2017 02:46 AM
Profile image medium
Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 11/15/2017

Thanks Ed always great seeing you and thanks for the 5 stars.
good luck with your new Saab.

J. Fred Indorf
owner
914-762-1131
SAL C. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"local, reasonable, friendly, expert work"
The Best
Vehicle: BMW X5
Service Date: 11/10/2017
Review Created: 11/11/2017 06:10 AM
Profile image medium
Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 11/15/2017

Thanks Sal

J. Fred Indorf
owner
914-762-1131
RICH S. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Camry Hybrid inspection and repair"
We know we can trust Fred’s Auto Repair to do a good job. Car went in for inspection and they also found and repaired a shredded drive belt.
Vehicle: Toyota Camry
Service Date: 11/10/2017
Review Created: 11/11/2017 05:07 AM
Profile image medium
Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 11/15/2017

Thanks Rd thanks for the 5 star review and always great seeing you.

J. Fred Indorf
owner
914-762-1131
FRED W. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
I have been using Fred's for 37 years and his work continues to be excellent. On this occasion my car had to be towed to his shop because the starter failed. He was able to repair the problem in two days even though I did not have an appointment. His prices seem high but the service is excellent and he stands by his work. The one factor I feel his shop should remove from the bill is an extra charge for shop supplies and a hazmat charge which is based on your total bill
Vehicle: Honda Accord Cpe
Service Date: 11/07/2017
Review Created: 11/08/2017 06:01 AM
Sanghoon S. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sanghoon said the service was very good and it was reasonable.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said everything about his experience was great. The staff was very nice, genuine, and they provided good service.
Vehicle: Ford Fusion
Category: Service
Service Date: 10/31/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
DANIEL S. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work done to spec and on time"
No complaints. People are friendly and responsive
Vehicle: Porsche
Service Date: 10/30/2017
Review Created: 10/31/2017 06:40 AM
HAMISH T. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really good work"
Nice people, efficient service.
Vehicle: Chrysler 200
Service Date: 10/30/2017
Review Created: 10/31/2017 03:45 AM
Julia M. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julia said Taylor is the best. The business is amazing. They were very detailed.
Vehicle: Hyundai Accent
Category: Service
Service Date: 10/03/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Profile image medium
Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 11/01/2017

Thank you Julia, always nice seeing you

J. Fred Indorf
owner
914-762-1131
RASHIDE Z. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are just great "
I trust like and love them
Vehicle: Honda Accord Cpe
Service Date: 10/23/2017
Review Created: 10/24/2017 06:04 AM
Profile image medium
Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 10/25/2017

Thank you, always great talking with you and the grandkids,be well.

J. Fred Indorf, owner

914-762-1131
JIM C. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy experience, accurate timeframes and estimates "
All of the people I met and was helped by in this shop was able to meet or exceed my expectations. Thank you for a place I can bring my car and not have to worry about anything else.
Vehicle: Subaru Impreza Sedan
Service Date: 10/20/2017
Review Created: 10/20/2017 09:46 PM
Profile image medium
Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 10/23/2017

Thanks Jim, we are just one big happy family here and you are part of that.
thanks for the five star review.

J. Fred Indorf
owner
914-762-1131
JOHN H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always fair, always a great repair"
Fred's is our go to shop, they're always fair about the repairs, the process to repair and the cost. Fred hires mechanics who understand their technical skills and will work hard to diagnose and resolve any issue you've got. If they can't find the issue they will let you know and talk with you until they do find it - without racking up a huge hourly bill. They're invested in keeping your car running instead of the new "disposable" thinking. I am very impressed with their efforts to treat every one the same and with equal level of intelligence, man or woman
You will not be shown a condescending attitude! Work with Fred and his team, you won't be disappointed.
Vehicle: Mazda MX-5 Miata
Service Date: 10/17/2017
Review Created: 10/18/2017 03:29 AM
Profile image medium
Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 10/18/2017

Thank you John, people like you make me never think about retiring, always a pleasure working and chatting with you and Missy. The review you gave us is teriffic thanks again.

J. Fred Indorf
owner
914-762-1131
DONNA and JIM G. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No worries "
You can always trust Fred to take care of your car.
Vehicle: Nissan cube
Service Date: 10/17/2017
Review Created: 10/18/2017 03:26 AM
Profile image medium
Fred I., Owner at Fred's Auto Repair of Briarcliff Inc. responded on 10/25/2017

Thanks Jim

J. Fred Indorf
owner
914-762-1131
David S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the staff were really friendly. They were honest with their work and they did not provide any unnecessary services.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 10/05/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 121 in total