Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

197 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
96% Business Response
Latest Review 3 days ago

Reviews


MM
Maria M.
Millwood, NY
Volvo S60
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05/18/2018 Category: Service
Maria said, this business seems honest. They were quick and efficient.
This review was collected via phone interview by Customer Research Inc.

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Zack P.
Carmel, NY
Nissan Rogue
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05/12/2018 Category: Service
Zack said it was a good, quick service. The staff was professional and he appreciates that.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thank you Zack for the five star review and trusting us with your vehicle.

J. Fred Indorf
owner
914-762-1131

BB
Brian B.
Mount Kisco, NY
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Brian said the staff did a nice job, and he is happy with everything that was done.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thanks Brian for the five star review and trusting us with your car.

J. Fred Indorf
owner
914-762-1131

WF
William F.
Ossining, NY
Subaru Forester
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05/09/2018 Category: Service
William said the employees quickly diagnosed his vehicle. They did what he needed.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thanks for trusting us with your car Bill and also for the five star review.
means a lot to me and my crew.

J. Fred Indorf
owner
914-762-1131

JR
James R.
Briarcliff Manor, NY
BMW 3 Series
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05/05/2018 Category: Service
James said the business texted him a picture of the issues.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thanks James for the five star review, we try are best to keep clients informed about what we see and share with you.

J. Fred Indorf
owner
914-762-1131

EH
EDWARD H.
Ossining, NY
Mazda MX-5 Miata
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05/01/2018
Honest, quality work.
It is always a positive experience with Fred and the gang. Trustworthy, timely repairs. Its a rare thing these days. Thanks
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thanks Ed, sorry I missed you

J. Fred Indorf
owner
914-762-1131

PM
Pat M.
Ossining, NY
Toyota Camry
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04/28/2018 Category: Service
Pat said she had a good experience at the business. The staff diagnosed the trouble with her vehicle, and fixed it in a timely manner.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Hi Pat and thanks for the five star review

J. Fred Indorf
owner
914-762-1131

GS
GRANT S.
Armonk, NY
Jeep Grand Cherokee
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04/27/2018
Freds Auto meets and exceeds expectation
Fred, Kristina, Ken, and the crew at Fred's Auto always have the car owners best interests at heart.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thank you Grant for the 5 star review means a very lot to all of us, see you soon.

J. Fred Indorf
owner
914-762-1131

AM
AL M.
Wappingers Falls, NY
Audi A4
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04/27/2018
Great service and great people
I’ve been using Fred’s auto repair for years, and I’ve always been greatly satisfied in their service and knowledge. Bill is always very courteous and Christina always gets me in and out in a timely manner. I would recommend Fred’s auto repair to anyone seeking a knowledgeable repair shop that is honest, courteous, and knows cars
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thanks Al much appreciated

J. Fred Indorf
owner
914-762-1131

BC
BRIAN C.
Ossining, NY
Toyota Tacoma
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04/26/2018
High Integrity, friendly service.
Clear concise explanations of problems and proposed resolution. Great use of diagnostic reports. High Integrity, friendly service. Excellent attention to detail.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thanks Brian for that wonderful review cant get much clearer that that. people like you is why after 45 years I still love my job.
Sincerely,

J. Fred Indorf
owner
914-762-1131

MC
Mike C.
Bronx, NY
Chevrolet Suburban
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04/26/2018 Category: Service
Mike said Fred's work is exemplary. He has been doing business with him for15 years.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thanks Mike, always great seeing you, sorry I missed you

J. Fred Indorf
owner
914-762-1131

JO
James O.
Briarcliff Manor, NY
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
James said he has only used this business once. The technicians were honorable, easy to deal with and respectful. They were informative, although a little pricey.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thank you James for the 5 stars review and we try to keep the cost down when we can.

J. Fred Indorf
owner
914-762-1131

Anonymous avatar
Verified Customer
Briarcliff Manor, NY
Volvo XC60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
People are friendly , professional and got the job completed timely
Handled the work that needed to be done to my car in a professional manner...the people were extremely friendly and the work was completed in a timely manner.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thank You Patty for the 5 star review, we strive to be the best we can.
Sincerely,

J. Fred Indorf
owner
914-762-1131

RF
Ruby F.
Briarcliff Manor, NY
INFINITI QX60
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04/25/2018 Category: Service
Ruby said Mike was very nice. The service provided was good and professional.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thank you Ruby, Mike is are newest addition the Fred's and very excited to be working with him.
Sincerely,

J. Fred Indorf
owner
914-762-1131

AC
ANNE C.
Tappan, NY
Lexus HS 250h
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04/21/2018
Excellent service of my Lexus!
After finding Fred’s, I stopped taking my car to the Lexus dealer. Fred’s provides excellent, friendly service and gets the work done at a fair price.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

hi Anne and thanks for the wonderful review, hearing from people like you is why I still love what I do everyday, means a whole bunch to me and my crew.
Sincerely,

J. Fred Indorf
owner
914-762-1131

GB
Gilda B.
New York
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Spoke with Mark. He said this business provided good customer service. They performed quality work for a good value.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

thank you Gilda for trusting us with your car, 5 stars means a very lot to me and my wonderful staff.
we are here when you need us.
Sincerely,

J. Fred Indorf
owner
914-762-1131

FW
Florence W.
Briarcliff Manor, NY
Lexus RX 350
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04/20/2018 Category: Service
Florence said the business fixed her vehicle in a timely fashion and they were polite. She was very satisfied.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thank you Florence for the great review, was nice catching up the other day and always great conversation.
Sincerely,

J. Fred Indorf
owner
914-762-1131

HR
Hans R.
Ossining, NY
Toyota Camry
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04/19/2018 Category: Service
Hans said he is a grateful customer.
This review was collected via phone interview by Customer Research Inc.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thanks Hans for the 5 star review, sorry i missed you, hope all is well.
Sincerely,

J. Fred Indorf
owner
914-762-1131

JS
JANET S.
Briarcliff Manor, NY
Subaru XV Crosstrek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Dead battery.
You have always managed to fit me in for my urgent MV issues. I do appreciate it and Thank You again!
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Always glad to help Janet and thanks for the 5 stars and as usual great seeing you.
Sincerely,
J. Fred Indorf
owner
914-762-1131


FD
FRAN D.
Dobbs Ferry, NY
Honda Civic Sdn
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04/11/2018
best service ever
i love this place! i feel confident that they take the good care of my car. they will discuss your options with you. no double talk, no run around, no talking down to you. my whole family brings their cars here, because of the service and the price.
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Fred I., Owner from Fred's Auto Repair of Briarcliff Inc.

Thank you Fran, always great seeing you and thanks for the 5 star review.
Sincerely,

J. Fred Indorf
owner
914-762-1131

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