Future Hyundai Of Concord is staffed with expert technicians who provide quality Hyundai repair and maintenance.Future Hyundai Of Concord is staffed with expert technicians who provide quality Hyundai repair and maintenance.
Dear Hyundai Team,
I tried to contact you this morning because I need an invoice from you in order for my insurance to send me a check to me to be able to order my glass and the installation on my Ionic 5 2022 The VIN number on my car is KM8KNDAF2NU108068 =) the FRONT DRIVER SIDE WINDOW is cracked and needs to be replaced by a new one and installed. My insurance, State Farm, has told me to give you a call and ask you to email me the total invoice + tax and service for the Glass and the installation. State farm will issue me a check and then I will be able to go to your office and order the part with you.
This cannot be so difficult, I have tried to contact you but really the girl who has answering the phone seems that she does not like her job and she is not willing to help. I am also working in the field of Customer Relations and …..If the client who called, does have “an accent”, then you should speak clear English, especially if the client is not an English speaker. This is what you should call really excellent “customer service”. The receptionist did not make any effort to explain herself and when I told her to be clear that I could not understand. Then she just put me on hold forever and needed to hang up and called again...then she didi not even answered the phone but put me on hold
forever again. I think she is working in the wrong industry.
Please, I need a Manager to give me a call at 305 799 6354 ASAP because this need to be done.
Of course no
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I tried to contact you this morning because I need an invoice from you in order for my insurance to send me a check to me to be able to order my glass and the installation on my Ionic 5 2022 The VIN number on my car is KM8KNDAF2NU108068 =) the FRONT DRIVER SIDE WINDOW is cracked and needs to be replaced by a new one and installed. My insurance, State Farm, has told me to give you a call and ask you to email me the total invoice + tax and service for the Glass and the installation. State farm will issue me a check and then I will be able to go to your office and order the part with you.
This cannot be so difficult, I have tried to contact you but really the girl who has answering the phone seems that she does not like her job and she is not willing to help. I am also working in the field of Customer Relations and …..If the client who called, does have “an accent”, then you should speak clear English, especially if the client is not an English speaker. This is what you should call really excellent “customer service”. The receptionist did not make any effort to explain herself and when I told her to be clear that I could not understand. Then she just put me on hold forever and needed to hang up and called again...then she didi not even answered the phone but put me on hold
forever again. I think she is working in the wrong industry.
Please, I need a Manager to give me a call at 305 799 6354 ASAP because this need to be done.
Of course no
Thank you for your attention,
All My Best,
Carlos Somocurcio-Leon
305-799-6354