Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

272 Reviews

97% Would Recommend
Latest Review 4 months ago

Reviews


JW
JOSEPH W.
Harahan, LA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017
All you'd ever expect.
Nothing else to say.

RT
Ron T.
Harahan, LA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Ron said he trusts this business. He suggested they continue doing the best work ever.
This review was collected via phone interview by Customer Research Inc.

LW
LORRAINE W.
GONZALES, LA
Honda Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017
Oil change
Always friendly,fast and quick to assist you and complete your service in a timely manner.

OL
Oscar L.
Harahan, LA
Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/25/2017 Category: Service
Oscar said the business is good.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Harahan, LA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
David said he loves this business.
This review was collected via phone interview by Customer Research Inc.

WC
WARREN C.
Harahan, LA
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017
Repaired air conditioning system
Service was great and the delivery was a day earlier than expected.

EH
Ellie H.
New Orleans, LA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Ellie said she ended up not having to pay so much for the service.
This review was collected via phone interview by Customer Research Inc.

JA
JANAINE A.
Harahan, LA
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017
2006 Saturn Vue
Friendly staff and great service. Explained exactly what was wrong and car was ready on time.

JK
JOHN K.
Harahan, LA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2017
Gene's is close to home, and I think that the service is quick and good quality, so far.
Close to home, service good so far.

GW
GARY W.
Metairie, LA
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017
They know what there doing no screw ups !
I would not bring my cars any where elese !

JM
John M.
Harahan, LA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
John said this business is completely reliable. They do what they say they will do. He mentioned that he has never had any trouble with them and he recommends others to them all the time.
This review was collected via phone interview by Customer Research Inc.

SK
SUE K.
Harahan, LA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017
Not sure what should go here...........
Thank you. As usual I'm more than satisfied. Sue K

AO
ALVA O.
Harahan, LA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017
honest efficent and friendly
went in for oil change and 22 point check up in and out with quality and honest service

DM
Donald M.
Louisiana
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017 Category: Service
Donald said this business gives personal service, they communicate well and they are up-front.
This review was collected via phone interview by Customer Research Inc.

LL
LOUIS L.
Harahan, LA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Great place
Friendly people and excellent service

EH
Earl H.
River Ridge, LA
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/18/2017 Category: Service
Earl said his overall experience at this business was not the best because they were not physically able to do the work that was needed.
This review was collected via phone interview by Customer Research Inc.
David G. from Gene's Automotive Inc. responded on 02/21/2017

We apologize for not giving you the best experience. Unfortunately the technician that works on the vintage vehicles was out due to back issues. We were hoping that it would get better in a few days but regretfully he had to have surgery and will be out for recovery.  We appreciate your business and apologize for the inconvenience.


GB
Glenn B.
Louisiana
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Glenn said he got everything he needed from this business.
This review was collected via phone interview by Customer Research Inc.

RT
Renee T.
Metairie, LA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Renee said this business provided great customer service. They answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

NS
NELSON S.
Kenner, LA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017
Quality, Pleasant communication of job, and Speeding turnaround,
I was recommended to Genes Automotive from a close friend. Who had excellent service as well.
Genes Automotive was very knowledgable, about the job I needed. I was quoted a fair price for a complete engine install. They informed me the job would take 10 days from start to finish, they completed the job in 9 days. I am a completely satisfied customer, and earned a new auto service for life.Thanks Gene and staff,

JC
JOY C.
Harahan, LA
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2017
Excellent service
Always treated as a valued customer.

Displaying Review 61 - 80 of 272 in total